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Via XXVII Aprile 9, 50129 Florence, Italy – Show map
|Single Room with Shared Bathroom|
|Double Room with Shared Bathroom|
|Double Room with Private Bathroom|
|Superior Double Room with Shared Bathroom|
|Triple Room with Shared Bathroom|
|Triple Room with Private Bathroom|
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1279 properties in Florence
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203 verified reviews
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Souvenir Maya's staff speaks: Italian, French
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Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 25 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Private Check-in/Check-out, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating
2:30 PM - 7:30 PM
2:00 AM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 15 per person per night in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 203 reviews
Value for money
Show reviews from:
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Score from 409 reviews Good
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Score from 226 reviews Good
proximity to the main attractions and railway station
Linen was never replaced No hot water - could not shower No drinking water or kitchen facility Room too far from wifi hub
Located to close to Duomo and train station.
5 flights of stairs elevator goes down no shower holder for wand bathroom small, makeshift and badly done staff rarely present and didn't speak English many things worked but poorly due to bad workmanship
Souvenir Maya's pace is slow. If you like cosy, it's a good choice. After this winter, I will go again. Grazie
Good location, Friendly manager
Mosquitoes can ruin your sleep. To avoid them the only option was to close the window and use the ventilation fan provided in he room.
Owner was very nice and helpful with suggestions, directions, etc.
Private bath meant a sink in the room and a shower at the foot of the bed, not a bathroom. The shared bathroom in the hall was needed for the toilet. The bed was very uncomfortable.
Clean and tidy. Great location. Friendly. Don't expect too much of this pensione and you may be surprised.
Toilet facilities were not great. Lift didn't work.
Florence was our last stop in italy! We never had any troubles untill this hotel! When we got there the place was very dirty! Our room wasn't prepared trash everywhere blood in the sheets and we had no light! The most frustrating thing was that our bags got stolen while we were there!!! The owner claims he didn't ae anything and that we left it on the train!!! Never stay here it was very unprofessional! We left after one night!
Close to the train station. Good for single or friends, but not with the family.
Although the owner was nice, but dirty bathrooms and lack of toiletries, which we expect in a hotel, was the main concern. I would never recommend if you are on vacation with your family.
Very good location, friendly staff (although not always present!), very good price.
The was hardly ever toilet paper in the bathrooms.
Elevator was not working. The manager was not there to help you.
The owner was absent for check-out, therefore no receipt was released. More importantly, the parking cost had been payed at the check-in together with the room price, but the owner forgot to notify it to the parking manager, therefore at the end of our stay we were requested to pay the parking again. We had to call the hotel owner to clarify the mistake, otherwise we should have had to pay.
The owner of this hotel is very unique person with a very soothing energy! As soon as he began to speak with me - I instantly calmed down, relaxed and was completely fascinated by him. It is not possible to explain, and there is no apparent reason, but I could feel it. I would like to be friends with him, to know him better. In general, about living conditions, I can say that I felt at home, linens was very clean, fluffy towels. In the corridor, some mess and old phone which did not work, but the atmosphere is some romantic charming antiques.
Rooms are located on the 4th floor, and the elevator in principle does not work, so count your strength to lift bags walking to the 4th floor
- Andrea was incredibly helpful and nice. - Location was pretty good especially for the price
- Our private bathroom was broken and had to use the one of the shared bathrooms. Which wasn't a big deal, except that the shared bathroom on our floor did not work very well either.
Old and messy hotel.
Good location and good price.
Old structure and poor elevator.
the location is really good: less than 10 minutes from the main train station and only 2 minutes from the big market, where you can buy huge cherry at 5 euros per kilo. well, Florence is not a big city so basically you can walk to everywhere. from the room window, we can see the dome of Medici church, nice view. the hotel owner is a very nice gentleman. since i am traveling with my mom, he gave us a nice room with view and the access to use the private kitchen for easy cooking. i feel the hotel itself is like a normal Florence familiy house, with a a skylight area inside, paintings on the wall and carpets on the floor. so it is quite interesting to stay inside.
there is a very small bathroom in our room, but it has no hot water, so we still have to use the common bathroom.
Location,very nice staff!! Always helpful
No Aircondition and very old house
Rooms and equipment accurately described in the online presentation. Cheap and very decent rooms. The owner/manager: * kindly waited for me to checkin well beyond the estabilished time * gave me a room with toilet even though I payed for a shared-toilet one. * supported me when I lost my mtorbike keys, helped me looking for them and provided me with all the info I needed * was available by cell phone every time I tried to contact him
Old tipical italian apartment
The hotel is not very modern or fancy but it is comfortable enough to stay for couple of days. The location is not far from the main station.
Although It is on the 3rd floor the elevator doesn't work. When paying, he doesn't receive credit card.
Very good location and friendly staff. Good value for the money.
Good location. Had all the necessities we needed.
Lack of info. Eg how to get in after hours. You can only access the lift from level 3. Bar fridge wasn't working however was resolved by staff. Very stuffy hot room with a little fan. Limited staff members.
The host of the place is really sweet and helpful, he gave us lots of advices on the city. Its good for people who dont want to pay a lot for a place, you have everything you need and its a calm place.
The access is difficult (lots of stairs). If your difficult on toilet and shower you will be disappointed, its old and water is cold. There is not always someone at the reception... Even if they are suppose to be....
The owner was very kind and gave us a room with bathroom inside, although I accidentaly booked a shared bathroom type. Location is close to railway station and center (capela Medici, Academia, piaza San Marco).
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