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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Castel dell'Ovo (0.1 miles)
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Score from 9 reviews Exceptional 9.9/10

Newest reviews for Spaccanapoli Comfort Suites

  • Siarhei
      Ireland
    August 8, 2014

    Good location. Not far from a metro station and almost in the heart of the historic centre of the city. Helpful staff. WiFi & TV in the room.

    Quiet poor breakfast. The room seemed a bit pricey.

    7.9

  • Marian
      United States of America
    July 30, 2014

    Location was great. Room and hotel ambiance were lovely. Breakfast was generous. What makes this a very special place is the staff. They are exceptionally kind, thoughtful, and helpful. We arrived mid afternoon after a long plane flight and we were served tea and pastries. We were advised about wonderful places to eat and got directions to where we wanted to go. We had a very complicated connection to make--arranging for a ferry to Ischia on a Sunday. The hotel owner worked with us for a very long time searching the computer and making calls on our behalf until he could figure out what we had to do. I appreciated the 24 hour availability of a computer to be used by guests as needed.

    There were no negatives.

    10

  • Juan
      Argentina
    July 27, 2014

    In the old part of the city, was realy frustrating aRriving by car. Good location, specially to go walking everywhere.

    Breakfast is a bit poor.

    5.8

  • James
      Australia
    July 20, 2014

    Exceptionally friendly and helpful staff. Well located for exploring both the old and new parts of town.

    A bit difficult to get to if arriving by car and very limited parking but the staff sorted that

    8.8

  • Charlotte
      United Kingdom
    July 19, 2014

    The staff were incredibly helpful and nothing was too much trouble. We'll worth the walk up the hill with lovely rooms.

    9.6

  • Merel
      Netherlands
    July 17, 2014

    neighborhood was very italian staff was great room was great too, lot of space and two balconies. easy access to shops and restaurants they have a fixed deal with a taxi company who take you to the airport for 19 euros.

    the place is located on a steep hill so if you have bad knees, do not stay here

    9.2

  • Aslak
      Norway
    July 14, 2014

    Good location, good breakfast, excellent staff.

    Nothing

    8.8

  • Marek
      Poland
    July 7, 2014

    Very friendly and helpful staff. We were both delighted with the place.

    10

  • Juhou
      Italy
    June 15, 2014

    Location was perfect, breakfast was great, staffs were very nice! Loved it!

    10

  • Ilya
      Russia
    June 15, 2014

    Very nice located in case you want to feel the ambience and spirit of Napoli. Welcoming and helpful staff, very sufficient breakfast, secure and quiet at night, all necessary appliances, free safe in the cabinet. Absolutely worth for it's price.

    Shower cabin need some fixing/cleaning.

    9.2

  • Philip
      Australia
    May 29, 2014

    Location for the old town, and the help and advise given by staff.

    Don't be fooled by exterior appearance.

    10

  • Dieter
      Germany
    May 29, 2014

    classical suite, very helpful staff, felt like at home, great value, only a few steps to via toledo and the centro storico

    nothing to complain about

    10

  • James
      Australia
    May 28, 2014

    The staff were incredible. Room was really nice and modern. Great location in a very Intersting area.

    Water pressure in the shower. Although I hear it's the same all over Naples.

    10

  • Lorraine
      Australia
    May 27, 2014

    Very helpful staff and comfortable room. Also close to the metro, resturants and markets.

    Streets were dirty.

    7.1

  • Daniel
      United States of America
    May 25, 2014

    Amazingly friendly staff (really, not just professional courtesy, but they gave a vibe of personal connection, and genuine love for sharing their city) Beautiful interiors Huge space for the money Wonderful breakfasts

    9.6

  • Michael
      United Kingdom
    May 12, 2014

    location,breakfast & staff

    entrance a bit dodgy-but OK once bell & lift located.A tea making facility would be good-although free morning drinks were provided on request.

    7.5

  • Heidi
      New Zealand
    May 6, 2014

    Mariana and Umberto were fantastic hosts. Mariana went out of her way to recommend good places to visit and eat at for our short stay. She was very helpful with advice for travelling to and from the Amalfi Coast. I can highly recommend Spaccanapoli. It was lovely to experience some of the real Naples rather than just the touristy bits.

    9.6

  • Elizabeth
      United States of America
    April 27, 2014

    The owner and staff were incredibly helpful and friendly. The restaurant recommendations were spot on. Our room (classic suite) was huge with a nice big bathroom. Breakfast was plenty to get you started for the day and the cappuccino was delicious. We are 58 and 69 years old, and the only time we had to take public transportation was to the Capodimonte Museum...everything else was in walking distance. Some people say it's in a rather dicey area but we never felt unsafe at any time of the day.

    Can't think of a thing.

    10

  • Linda
      United States of America
    April 15, 2014

    Upon arriving, my daughter and I were a bit unsettled upon arriving to what appeared to be a dingy and unwelcoming courtyard. However, we were thrilled by the hospitality of the staff and the condition of the hotel itself. Our room was lovely, spacious and with a terrace that overlooked the homes and shops in the old part of Naples. We left the door to the terrace open and enjoyed hearing the evening sounds of families and dinner and street life. The proximity to great options for eating and shopping and a stroll near the water was a real plus (and the subway station just a very short stroll). The hotel was clean and very well-kept, with a fine breakfast. We would definitely visit again! I would encourage the owners to provide a writeup of the interesting history of the building and the immediate area. We got some of this from our discussions with them, and it made our stay in this lovely old (expansive) home even more charming!

    The entry appeared slightly forbidding, but realize that this is just the context for this lovely old building with the open stairway and courtyard!

    9.6

  • Gongqiang
      China
    March 23, 2014

    location and nice staff

    Breakfast could be improved

    7.1

  • Murat
      Turkey
    March 8, 2014

    Marianna was amazingly helpful starting even before the arrival date. I am really impressed about how she worked on my preliminarily raised questions about useful tips for my journey. Also the owner (ı guess) of the house, Umberto, was very careful and friendly. All in all, this hotel may have couple of minor inconveniences - especially for elder people - but, you just feel home there, and that's great value for money. Grazie per tutti e spero di rivederci piu tardi :)

    No need to mention few minor issues.

    9.6

  • Tetyana
      Ukraine
    March 5, 2014

    Great thanks to the staff for their hospitality and for help with any request.

    10

  • Andrey
      Russia
    March 3, 2014

    Big bathroom, high ceilings, polite staff, personal approach to each client, good air conditioning, a hearty breakfast.

    View from the window is not so good in all Napoli hotels.

    10

  • Miao
      China
    February 26, 2014

    I was so happy to choose this suite during my first time visiting Napoli. The location was perfect. Every road leads back to this suite:) The room was very beautiful and cozy, with a great city view. The staffs here were superb!!!! They helped me to organize the routes to feel this chaos but charming city; they gave me some brilliant suggestions for the local restaurants/pizzeria. I fell in love with Napoli starting from this sweet and cozy suite. Thank you for everything.

    10

  • Murat
      Turkey
    February 4, 2014

    Super friendly people. Nice rooms. Good location.

    Problems were so minor that they are not worth mentioning.

    9.2

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