Starhotels Splendid Venice  

They took my Credit Card information and then card was used dishonestly /fraudulently and had to cancel card. Hotel clam otherwise but I know as it was the only place I used this card.this caused me some very stressful times and will never use them again.

The location was fantastic and the hotel was based on a canal with a magical vista, the room was small but clean and well kept and with a room with a veiw - our window directly overlooked both waterways and gondolas ! Great bed and high quality bed linen used...The hotel design was modern with some moorish touches in the lighting and decoration, a clean, restful and picture perfect stop in Venice....very centrally located.

Breakfast is to be avoided, despite a well lit and airy dining room , the quality of the food and coffee was very poor. Sadly this is an area the hotel is saving money on and it let down an otherwise wonderful stay! Any local coffee shop can provide good coffee and not the strange and cheap tasting blend the hotel used - disappointing also to find cheap sachets of coffee in the bedrooms and no cafetieres? This took the edge off a very good hotel....and unless the price drops or the food improved we would not return....

The location is fantastic right on the strip to San Marco and on a quiet canal which makes you feel like you are right in the heart of Venice! The bar is beautifully decorated downstairs and the big windows and free lobby Wi Fi make it a relaxing spot to check your emails!! The rooms are modern, spacious and well appointed. If you stay here get a superior room on the canal.

The staff are aloof and not helpful. It is a very busy hotel with lots of groups traveling from the us and Japan so the lobby is chaotic noisy and busy. The breakfast is average but then you must remember that the Italians don't 'do' breakfast, so by their standards it is good! I found the rooms really stuffy and hot and the air conditioning didn't seem to kick in. Don't leave the windows open as whilst the sound f the canal is romantic the Mosquitos are huge. Plus the church bells ring very very loudly from midnight!!!!

The decoration of the room is comfortable. I enjoy the time staying in the room. Excellent staff is helpful and let us know how to travel anywhere in Venice. And, the breakfast is nice. The hotel is situated between S. Marco and Rialto, just walking distance to these two places and easy access to the transport.

The room we had was excellent and had a balcony overlooking the canal. The room was big for Venice and very clean and well appointed and modern. The bar and restaurant are very good indeed with friendly staff.

It was hard to find from the map. Better directions to find the hotel would help.

Befor I arrive to Venice they charge/block my total stay costs for 4 night, where hotels internationally are blocking/charging one night for not showing. I raised my concern to the reception but there answer were not confensing

We liked the location as it was near to the major attractions and there were plenty of shops and restaurants nearby. The communal areas of the hotel which were nicely air conditioned were quiet and comfortable, plenty of quiet corners to go and retreat to with free wi-fi.The breakfast was great. The staff were friendly and helpful.

Our rooms were on a noisy laneway and as we were on the first floor we could not open the curtains. The rooms were therefore very dark and were also in the unrenovated part of the hotel. We did not like any of the restaurant recommendations made by the staff (they are told by the hotel which restaurants they can recommend as there are agreements between the hotel and restaurant according to a staff member). They were overpriced and touristy and we found the food of very average quality compared to other places we have eaten in Italy.

The location of the hotel is fantastic and the hotel has been recently renovated to offer all modern conveniences while retaining the charm of an old Venetian palazzo with gondolas passing right beside it. While this hotel is only a few minutes walk from S. Marco and the Rialto, there is just enough peace and quiet as you are away from noise and the tourists around the Grand Canal. Great buffet breakfast in a sunlit atrium and friendly staff made this a perfect holiday spot.

No free Wi-Fi in the room.

The hotel was very well located-in between of piazza San Marco and Rialto bridge. It is just in middle of the market with souvenirs shops, pret a porter brands for all kind of "pockets".

The Splendid was clean and comfortable, and in a fabulous location. The rooms are very nicely decorated, though not as characteristic of Venice as some other options. This was a last-minute stop over on our way from Rome to go skiing in Cortina with our children. We were only there for one quick night, but the hotel could not have been more accommodating for a family, letting the 4 of us stay together in a room with a king and a pull-out queen sofa bed. It was perfect and the rate was fair.

What you trade in grandeur and character of some of the palazzo-style hotels, the splendid makes up for with modern conveniences, comfort and efficiency. The public areas of the hotel lack romance and magic, but everything works and the rooms are beautifully decorated.

Lovely comfortable , warm hotel during the very cold snap ! Staff were very helpful including the front desk . Arrived by water taxi and was greated by concierge to carry our luggage ! Lovely big room with a canal view .

Location was perfect. Rooms are clean and nice decorated.

Rooms are very small, but comfortable.