Starhotels Splendid Venice

初めは中小路だし、道に迷わないか不安でしたが大丈夫でした。小さい街だからということもありますが、どこ- へ行くのにも不便はありませんでした。

ロビーと部屋の建物が別々なのがちょっと慣れなかったです。あと、到着した時暑かったのでボーイにエアコン- はどこかと聞くと、暖めることは出来るがクーラーは無いと言われショックだった。

施設のすばらしさに比べ、スタッフの応対は、あまりフレンドリー出ないのが欠点。価格の高さからすれば、部- 屋の良さは当然といえる。また、ＴＡＸＩが駅まで８０ユーロとは、高い。

サンタルチア駅からホテルまでのアクセス手段として、バポレットか水上タクシーしか選択肢が無いが、重いス- ーツケースを持ってのバポレット利用及びリアルトからホテルまでの徒歩はややきつい。ホテル専用の出迎えの- モーターボートなどのサービスがあれば完璧。有料でも適正であればok。

The staff were very friendly and helpful.

The standard of the breakfast was poor. In particular, the coffee was very bad.

Location was very good and staff was outstanding, specially for Italian standards. Breakfast was very good too.

Rooms were tiny. Shower doors were too small.

Very central location, very close to St Marks Square and Rialto Bridge. Hotel room was very clean and comfortable, very nicely furnished and decorated - the staff were all very professional, efficient and helpful. The restaurant was very nice (great lasagne and lobster) and the breakfast was also good.

I had booked a deluxe room with canal view - when we arrived, we were told we had been upgraded to a suite, which was great - but unfortunately the suite was in a corner of the hotel, nowhere near a canal, surrounded by buildings just a a few feet away from the windows, so it was dark and slightly claustrophobic - however, the interior of the suite itself was so nice we decided not to make a fuss ..... the semi-modern piped music in the lift, restaurant and lobby was a bit annoying at times... having to have my passport copied to simply use the internet for 15 minutes seemed excessive. The breakfast coffee was not very good (tasted like instant!), but you could order espresso and cappucino drinks if you wanted.

The hotel was comfortable and calid ambiance the room was espacious enough for a long weekend

The room was prefect for three people , the food was good, and the girl who assited us in finding everything was excellent!!

The host of the dinning room at BF seem to be way to selective about who sat in the room with the glass ceiling to eat.

Excellent location, good staff. Pick up the room located farther from the restaurant, which is always packed.

Breakfast menu could have been more diverse

Great location in Venice.

Hard to find as street addresses not well marked or names on front of building. We had a sewer smell in our room the first night. Had a staff member check it out in the middle of the night and was disappointed that nothing was mentioned to anyone when we talked to the staff in the am. The front counter staff immediately changed us to another room which was great but I felt that there should have been some communication to the day staff that someone needed to check up on our room by asking us if all was o,k, instead of us commenting on it again. It would have been great if someway we were compensated for our troubles of a smelly room in some way (decreased room rate for night of troubles or free internet)

Great central location within easy walking distance of all the main attractions and a good breakfast buffet.

Smokers on the dock - it is also the only area where non-smokers can wait for transport.

The location of this hotel is perfect. It is between the Rialto bridge and St Mark's Plaza so no need for any vaporetto rides. There is also a gondola station right outside and the hotel has its own dock for water taxis. There are lots of restaurants and stores right outside the hotel. The room is a good size, very clean and has coffee making facilities (with free hot chocolate, coffee, ice tea, etc). Buffet breakfast is also very good (lots of fruits). Also, the receptionist (Andressa) is very nice and friendly.

First class hotel, rooms and facilities superb, just a little to near the hustle and bustle of St.Marks Square for me, but this would be a plus for others.