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Starhotels Cristallo Palace
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7.9
Top
Based on
300
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with older children
United Kingdom
July 8, 2009
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This reviewer provided a score but did not have any comments |
5.5 |
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Julie
Solo traveller
Macclesfield Cheshire,
United Kingdom
July 2, 2009
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The staff are very helpful supportive and kind. Even though they speak good english they are very patient (especially the bar manager) as I practice my Italian I love staying at this hotel but have a fear of hights and was dismayed on this occasion to find the lower floors were not available |
8 |
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Carsten
Solo traveller
Aalborg Øst,
Denmark
June 22, 2009
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Aircondition for free. Hot and cold water in the shower |
6.5 |
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Anonymous
Solo traveller
Australia
June 14, 2009
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great for a stopover |
10 |
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James
Mature couple
Adelaide,
Australia
May 31, 2009
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The staff were particularly more professional and helpful than in other hotels. For instance, they opened their breakfast dining 15 minutes earlier to accommodate us on an early flight. We chose this location to be ready for a flight out of Bergamo which is very close by. Bergamo is quite a distance from Milan, just to pick up a cheaper air fare. Disappointed in not getting to see Bergamo alto. |
10 |
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Anonymous
Mature couple
Germany
May 29, 2009
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Convenient location. Noisy - could hear the water running in adjacent bathroom showers/bath tubs. |
7.5 |
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Borge
Solo traveller
Odense S,
Denmark
May 18, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Mature couple
United Kingdom
May 14, 2009
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The bed was extremely large (super king) and comfortable. The staff were very courteous and helpful. We did not realise that it was 2.5 km outside Bergamo. |
10 |
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Anonymous
Mature couple
United Kingdom
May 7, 2009
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Excellent buffet breakfast, helpful staff, very clean room, comfortable beds. Location - a shuttle bus to the airport and town would have made a huge difference. Roof terrace could be better. |
8.5 |
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Geraint
With friends
Sketty, Swansea,
United Kingdom
May 7, 2009
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Generally good. This hotel is 5km from the airport. |
7 |
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Anonymous
With friends
United Kingdom
May 4, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Solo traveller
Malta
April 27, 2009
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Cleanliness and timely availability of the room.Breakfast was good and hotel staff offered a good and friendly service. The fact that there was no tea/coffee making facility in the room, I did not like. If the hotel transport can start one hour before and breakfast from 6:30, it would make a big difference to those who have to leave early, especially on the last day of the stay. |
7 |
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Brian
Mature couple
Waterford,
Ireland
April 22, 2009
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The staff were most helpful throughout and the overall service was of a high standard. Only the constant background music of a 'pop' nature! |
10 |
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Anonymous
With friends
Ireland
April 20, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Shailender
Family with young children
4 City Walk ,leeds,
United Kingdom
April 14, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Julie
Solo traveller
Macclesfield Cheshire,
United Kingdom
April 8, 2009
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I can find no fault with the hotel or staff. I requested a lower floor because of a fear of hights and that is what I got it was perfect breakfast was very pleasant and my taxi arrived quickly thank you I arriived late so the bar was closed (I understand that) but the mini bar was so expensive |
9 |
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John
With friends
Dublin 24,
Ireland
April 6, 2009
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It was comfortable and convenient to the airport There was no courtesy airport bus available (as advertised) and the bar was not open at 00.45 (as advertised). This was very disappointing. |
7 |
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Petrus
Solo traveller
Norrköping,
Sweden
March 30, 2009
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Close to the airport, clean rooms, friendly staff. The breakfast had "real coffee" (Typ Svensk kaffe!!). 4 stars is for me to much for this hotel, I would like to compare it with a Swedish 3 star hotel. |
10 |
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Jennifer
Mature couple
Pinehurst,
United States of America
March 29, 2009
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Room was very nice and very clean. Breakfast was excellent and staff very helpful. Visiting Bergamo without car, bus service was very good to city and old city center with help figuring out schedule. Hotel shuttle only available during the week. Taxi charge for short ride to airport was excessive. |
9 |
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Volker
Mature couple
tampere,
Finland
March 17, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Maria
Young couple
Bratislava,
Slovakia
March 16, 2009
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Near airport, reasonable price It is quite old |
8 |
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Timo
Solo traveller
Roma,
Italy
March 15, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Mr
With friends
Nottingham,
United Kingdom
March 11, 2009
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The hotel was very clean especially the rooms/bathrooms which are an important factor to myself & partner. Staff spoke very good English & were helpful with local advice/knowledge. Bar prices were really over the top & when asked for 4 beers, we were presented with 4 pints of beer including 1 each for the ladies....................... Tea/Coffee in the rooms would be a very welcome sight. |
9 |
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Helle
Mature couple
Langå,
Denmark
March 10, 2009
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Very good hotel staf A small room |
8 |
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Lars
Solo traveller
Oslo,
Norway
March 8, 2009
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the restaurant was very good. The staff very professional, the steak excellent. Also the breakfast was very complete. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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