Starhotels Rosa Grand  

Henkilökunta ok,sijainti ok

Huoneet kuin ruotsalainen sauna eli lämpötila todella ongelma.Vaihdoimme huonetta mutta tilanne huononi,huone oli jätteenkeräyspisteen kohdalla.Jouduimme yön pitämään ikkunan auki ja klo.neljä alkoi hirveä meteli roskiensiivouksen takia.

Sijainti loistava.Hyvä aamiainen.

Henkilökunta voisi tervehtiä kun kävelee receptionin ohi.Näin yleensä tehdään.

henkilökunnan palvelualttius hyvä

yleinen internet saisi tämän tason hotellissa olla ilmainen julkisissa tiloissa

Location ,it is convenes near to shopping , luxury clean building , good staff

Wi-fi network was bad ...bad no internet in room...... Even in the lobby , small varieties in breakfast , no transportation from hotel to the airport including with package

Good location, Excellent staff, Very luxurious, Free upgrade and very clean and excellent decoration of the room

The breakfast was really poor and even the staff in the breakfast were not up to the standered and not reflecting the excellence of the hotel in general

Good position

Overpriced

I liked the location. It is Just in the center of Milan. Very close to the stop of Hop on hop off bus stop. Very close to shopping street. Staff is very polite. Excellent.

Location is perfect less than a minute to dumo

Bath top blocked even with fix requests, sound outside the room was very annoying, the room was far from elevator.

Desk staff were very helpful and made the beginning of our stay easy and convenient. Staff were great. Breakfast selection very good. Fantastic location. Clean, quiet and well appointed.

The strongest point of this hotel ( I was here before on a business trip and stayed in a upgraded room ) is certaily its location which couldn't be more convenient for tourism, shopping and business. Last time I had an excelent impression of the staff. This time wasn't quite like that. The personnel at the desk didn't seem to be as helpful and polite as last time.

Our room ($202,00 euros) was smaller than it looked in the ad ( also the furniture and carped were stained and worn out), howerver the bathroom was very confortable. Our room was extremely far from the elevators. A real maze! At the end of an extremely long and crooked corridor! It took us two days to memorize the way! Since we were as far as that from the emergency stairway as well, I believe that means real danger in case of a fire. Also the breakfast offered very few choices.

Great location, nice and clean room.

Very rude staff, and did not know her job, as she want to charge me extra e 50 per night which I already paid through the website. Also she sent us to the room while it is still being cleaned-up.

Great location, very comfortable rooms, very good service, exclusive design.

Sometimes hotel personal (especially receptionists) fancy themselves a little bit too much.