The decor, the very happy helpful staff, the cleanliness everywhere, the location, the breakfasts, in fact everything except reported in the 'what didnt you like'
No iron and iron boared in room. When travelling there is a need to tidy clothes especially if on a tour taking up hours of travel. There are irons in hotels in europe that switch off automatically after ten minutes, to prevent the risk of fire.
No hostess tray, in most hotels now you can find a kettle, cups, and at least enuf tea and coffee sachets for an on arrival drink.
NO ENGLISH SPEAKING TV except repetitive news and sports. There was no french tv either but it was included on the information regarding tv channels. We found the right number, only to find it was transmitting Italian tv. There are a number of American, Canadian, English visitors together withJapanese, German, Scandinavian
English speaking visitors, in their rooms after wonderful sightseeing days, it would be so nice to relax watching tv in a language they can understand. This day and age it is not difficult to get satalite connections. We would be happy to have a slightly higher charge to our booking, just to have the hotel perfect. Or why doesnt the hotel have rooms for people like us --staying a week or more, with these extras in? We want to come again but for 3 weeks, but we are thinking about driving our campervan to Firenze as it has a satalite dish on it for our relaxing hours.