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Via della Scala 57, Florence Historic Center, 50124 Florence, Italy – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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73 verified reviews
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That's Italy Apartments's staff speaks: Italian, French, Spanish, English
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Express Check-in/Check-out, Ticket Service, Concierge Service, Private Check-in/Check-out
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English
2:00 PM - 7:00 PM
9:00 AM - 11:30 AM
Cards accepted at this property
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Based on 73 reviews
Value for money
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Location of the appartment
The personale arrived later to the appointment. There were 2 families waiting 45 minutes. He assigned us another appartment, not the one that we have reserved, insisting that it was the same. The appartment that they gave us was not cleaned, the children's room was small and without window, old and noisy air condition, no elevator, located on the 3rd floor. No wi-fi, fridge small and stinking. We Call booking.com but they could not help us find an alternative solution.
VERY small, No toilet seat, back door didn't lock properly, the photo made the apartment look completely different.
The Apartment itself was perfect for anyone one from a couple to a family, very spacious and very comfortable. Good location for the explorer, gives you a good opportunity to wander the whole of Florence and explore what the back streets have to offer. Near a train & bus station Felt safe. The host was very friendly and provided us with some great recommendations to eat and drink!
Stairs (argghhh, no elevator and on the 4th floor, but got some good exercise) The bathroom can become flooded when showering.
I like the location as it was accessible easily
It can get quite noisy at night
The proximity to train & bus station.
It has no lift and aircon is not good enough. It has no iron board & kettle. I also dont like the staff taking a photo on our passports.
It was at foot - distance from everything
The appartment was not clean, the air condition didn`t work ( and we were unlucky cause it was a very hot weekend at Florance), they didn`t have to provide us face towels, the drain of the shower was clogged. It looked so nice at the photos !! Also in the beginning , they tried to give us another appartment ( not the one that we had booked) that was even worse.
The location is very nice.
The host was very impolite to us. First, he provided us the wrong address and never apologised about that. He accused us being uneducative and saying that we are very rude to him. (even if that would truth it is a reason to treat your clients like that). The wifi was not working. We tried to contact during our stay however he wasn't picking up the phone. We were not even been provided with information how to check out and were not able to contact the host.
The bathroom was very durty. The land lord lated, so we spent a long time waiting for him.
The location was ok (close to everything you need to see in Florence but a bit dark and tricky at night) but other than that not much was even close to being ok....
The original appartment shown in photos was not the one we were given. The appartment we were given was in a building that was moldy and so smelly we had to run up the stairs in one breath. The appartment was also very smelly (moldy smell although mold was not apparent on walls) and cold. There was no heating and we were only given sheets to sleep on and under. We asked for some duvet and were given again sheets. There were no basic amenities like toilet paper (1 small roll for 2 days for 4 people). The apparment was old, smelly and creepy and would not suggest it to anyone. Also contact person didnt speak english so we could not communicate. Called her twice to ask for heating and toilet paper and she never answered. Overall, it was a really bad experience, bad deal, too expensive considering what was offered and would not recommend to anyone...
location is convenience
microoven and hair drier cannot used
NO ELEVATOR, FULL OF MUSTIQUOS, NOW SHOWER AREA, NO PROPER HOT WATER, ETC...
This apartment was very typical to how locals live. It was only a few blocks from the train station. The man helping us check in, gave us a map and a few referrals around the city. Felt like this walk good walking distance to most attractions. Great arancini down the street towards the train station at a hole in the wall shop.
This particular apartment had a neighbor that watched loud tv, but it was turned off about the time we went to bed, so it wasn't much of a problem. The bed could use some love. I felt kinda like I was rolling out of it.
Very good location and could easy access to the tourist points and good restaurants. Facilities are good and we also enjoyed the cooking in the apartment after bought some food from the central market...
Location and there was some basic food items for us.
There wasn't anything we didn't like.
loved the design of apartments, great location, helpful staff. thank you.
unfortunately heating system is not designed for cold weather in the city. Also disappointed refusal request to change the date of departure from appartments.
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