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The Westin Excelsior RomeVia Vittorio Veneto 125, Via Veneto, 00187 Rome (Show map)
Good,
Score from 41 reviews
“The building is old, but the room was nice big and clean (i booked the bigger room) breakfast was good the staff very helpful and smiling :)”
Khaled,
Abu Dhabi
The Westin Excelsior Rome is in fashionable Via Veneto, 1700 ft from Spagna Metro Station. It features luxurious decor with antique furniture and crystal chandeliers. With refined furniture and custom fabrics, the elegant rooms include a flat-screen TV with both satellite and pay-per-view channels. Some overlook Via Veneto. Their marble bathroom includes bathrobe and slippers. The hotel includes a 3230 ft² spa center with a jacuzzi, a gym and an indoor swimming pool. Guests can enjoy drinks and snacks at the stylish lounge bars. Specializing in Mediterranean cuisine, the Doney Restaurant provides a chic indoor setting along Via Veneto. Surrounded by cafes, shops and restaurants, the Westin Excelsior is a 5-minute walk from Villa Borghese and Piazza Barberini. Public transportation services provide easy access to Rome’s main attractions. Hotel Rooms: 316, Hotel Chain: Westin.
GeneralRestaurant, Bar, 24-Hour Front Desk, Safe, Air Conditioning ActivitiesSauna, Fitness Center, Spa , Hot Tub, Turkish/Steam Bath, Indoor Swimming Pool ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Car Rental, Concierge Service
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Total Hotel Score:7.7
Based on 41 reviews Guest reviews are written by our customers after their stay at The Westin Excelsior Rome. |
Score breakdown
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Score filter |
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Scott
Young couple
Alton,
United Kingdom
May 24, 2011
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Despite having paid top dollar for an exclusive room, I was very disappointed by the extras I had to pay on top of my room bill E.G. WiFi internet was an additional €4/hr, using the business centre was €4/usage, breakfast was not included in the room charge. These do not add up to a lot but they do really "cheapen" the experience we had at the hotel. I stay in many good hotels around the world and such things as WiFi and breakfast is always included in the room charge. Why can't that be the sae here? I would recommend the hotel to others but would caution them about the little nuisances re WiFi etc.
4 out of 4 people found this review helpful, did you?
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8.3 |
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Evgenia
Group of friends
Moscow,
Russia
October 12, 2011
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Location The hotel charged everyday from my credit card and while checking out the reception told me that I have a debt of 8000 euros and the money were not debited from my card but were only blocked& With this logic first hotel blocks money and you can not use it and after it debits the same amount of money that it blocks& That means that I have to have on my account double cost of booking. It's very strange and uncomfortable. Finally I had to pay extra 800 euroes with cash however all the sum of booking (about 2000 euroes) was debited from my card before& I will never stay with this hotel anymore for this unpleasant situation. Besides trying to solve this problem I almost missed my flight, I was the last passenger on board
3 out of 3 people found this review helpful, did you?
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5 |
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Qais
Mature couple
KUWAIT,
Kuwait
February 2, 2012
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The location is good, me and my wife spent a wonderfull time. It was a really great place to spent our 10th anniversary. I need to come back every chance i have. Nothing.. I like everything and every moment i spent there
Did you find this review helpful?
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7.9 |
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Thamer
Young couple
jeddah,
Saudi Arabia
December 1, 2011
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Last time to stay at westin excelsior rome, it was very bad 5 stars hotel and
Did you find this review helpful?
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4.2 |
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Robert
Family with young children
Thornton Cleveleys,
United Kingdom
November 8, 2011
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A historic, grand building which has been modernised to high levels of comfort/ luxury, yet retains the charm of the original building. Ideally located on the Via Veneto, one of the most fashionable and exclusive areas in Rome. We received a free room upgrade during our three night stay- the Grandlux rooms were very spacious and well appointed. There is a spa and indoor swimming pool which is free of charge to guests; worthwhile if travelling with children to break up the sightseeing. This is truely a landmark hotel of Rome. The price of breakfast was not included and expensive. Due to it's size the hotel was used for several large business conventions during our stay- this can give the impression that they "take over the hotel".
1 out of 1 people found this review helpful, did you?
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9.6 |
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Gautam
Young couple
mumbai,
India
November 1, 2011
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Not at all worth the price
Did you find this review helpful?
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5.4 |
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James
Mature couple
Mount Laurel,
United States of America
October 6, 2011
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Clean, great location, so so menu at the restaurant. With the price you should have access to use of a computer for free. At least for one hour a day at your room. Very hard with poor service at the room for use and only 15 minutes. More english tv availability. No information about the hotel in the room. No menu etc. The gift was great.
Did you find this review helpful?
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9.2 |
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Khaled
Mature couple
ABU DHABI,
United Arab Emirates
September 14, 2011
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The building is old, but the room was nice big and clean (i booked the bigger room) breakfast was good the staff very helpful and smiling :) very expensive
Did you find this review helpful?
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7.5 |
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Ahmad
Family with older children
Riyadh,
Saudi Arabia
September 10, 2011
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Rooms are Nice, and the hotel location as well..
Did you find this review helpful?
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7.5 |
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David
Family with older children
South Shields,
United Kingdom
April 24, 2011
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All staff were very good and profesional. Position is perfect for everything. Nice sized rooms, touch of class!! A kettle would have been a nice extra as I like a coffee as I am getting sorted at my leisure. Got a surprise when I checked out when they asked for 6 euros City Tax
1 out of 1 people found this review helpful, did you?
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9.2 |
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Mario
Solo traveler
Brescia,
Italy
March 20, 2012
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Hotel storico in ottima posizione. Camere datate
Did you find this review helpful?
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6.7 |
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David
Family with young children
madrid,
Spain
November 4, 2011
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El hotel es de los mejores de Roma, pero necesita una remodelacion integral absoluta. Está bastante viejo, no antiguo, viejo. La habitacion daba a una zona interior muy ruidosa. La recepcion no es la de un hotel de 5* en absoluto. Nos hicieron esperar mucho para darnos la habitacion y de cualquier manera, creo que nos hicieron notar que ibamos "de barato" con booking. La habitacion no estaba mal, pero la moqueta estaba sucia y vieja. Los baños con muy poca luz y obsoletos.
Did you find this review helpful?
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5.8 |
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Manuel
Mature couple
Las Palmas,
Spain
November 2, 2011
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Todo. Un gran hotel en un magnifico sitio. No hay nada reprochable; si acaso, algunas zonas del mismo requieren alguna actualizacion o reforma, pues si no puede quedarse anticuado
Did you find this review helpful?
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8.8 |
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Giuseppe
Young couple
palagonia,
Italy
October 18, 2011
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Posicion Cuarto muy pequenos, olian a humo de sigarrillos
Did you find this review helpful?
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5.4 |
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Stéphane
Mature couple
Montpellier,
France
October 3, 2011
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Cet hotel est idéalement situé .
Did you find this review helpful?
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7.9 |
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Leandro
Young couple
Belo Horizonte,
Brazil
September 18, 2011
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Nada.Colocaram a mim e minha namorada num apto Twin, depois de quase duas horas que passei tentando provar que tinha feito a reserva com a Booking.com. Um pedadelo !
Did you find this review helpful?
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5.8 |
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Julien
Young couple
neuilly sur seine,
France
September 5, 2011
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Service clientele a l'accueil
Did you find this review helpful?
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7.5 |
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Enrique
Mature couple
Naucalpan, Estado de México,
Mexico
May 10, 2011
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La atención de la gente lo hace sentir a uno en casa. Muy buena la comida y el servicio
Did you find this review helpful?
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8.3 |
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Anonymous
Young couple
Morocco
April 18, 2012
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Tres bel hotel spacieux,belle chambre avec balcon, tres bon service et personnel tres attentionné ....parfait pour une escapade a deux et rome est magique...
Did you find this review helpful?
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10 |
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Anonymous
Mature couple
Lebanon
May 23, 2011
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Location,breakfast
Did you find this review helpful?
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7.5 |
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Anonymous
Solo traveler
Qatar
October 31, 2011
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Location Aircondition was hot
Did you find this review helpful?
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5.8 |
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Anonymous
Solo traveler
Germany
December 14, 2011
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Location Don't book here, if you need an invoice. Reception refused to issue an invoice when checking out. Booking.com would do that. Of course, you can't get an invoice from booking.com and since then I am chasing for that piece of paper. The hotel simply wouldn't respond to emails or calls.
Did you find this review helpful?
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4.6 |
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Anonymous
Young couple
United Kingdom
April 11, 2012
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Very little, except for location The hotel needs a proper renovation. The hallways and the rooms smell of old carpets, the place literally stinks. A two star experience - stained carpets and walls in the room, tired common areas.
Did you find this review helpful?
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5.4 |
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Ali
Solo traveler
53400,
Turkey
March 27, 2011
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There are no comments available for this review
Did you find this review helpful?
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3.3 |
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Anonymous
Family with young children
Russia
November 6, 2011
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There are no comments available for this review
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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