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The Westin Excelsior Rome
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When would you like to stay at the The Westin Excelsior Rome?| Room type | Max | Rate |
|---|---|---|
| Grandluxe Double Room |
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Show prices |
| Deluxe Double Room |
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Show prices |
| Deluxe Double Room Special Offer |
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Show prices |
| Grandluxe Double Room Special Offer |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Safety Deposit Box.
Activities
Sauna, Fitness Centre, Massage.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Ironing Service, Shoe Shine, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and costs EUR 18.00 per hour.
Guest Parking
Private parking is possible on site (reservation is needed) and costs EUR 40.00 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children from 0 to 12 years stay free of charge for extra beds.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 98.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
The Westin Excelsior Rome.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
21
reviews
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Show scores of: |
Individual guest reviews for The Westin Excelsior Rome
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jose
Mature couple
SALVADOR,
Brazil
October 16, 2009
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location and personal staff cost of rate |
7.5 |
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Anonymous
Young couple
Brazil
October 12, 2009
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Decoration. Elevator (few, small, slow and constantly out of order), Bathroom (not clean, stained), noise (loud music nearby), TV (few options in english), breakfast (not included), staff (not helpful). |
5.7 |
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Willie
Mature couple
Anaheim Hills,
United States of America
August 12, 2009
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i liked the comfort some of the staff was not helpful ... if i had a question i always was refered to someone different :( |
9.5 |
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Jehan
Family with young children
Riyadh,
Saudi Arabia
June 30, 2009
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Site seeing, exploring narrow streets around Via Condotti, some shopping and enjoying Italian food. I got 2 deluxe double rooms with a special offer none refundable and I was shocked to find out that the rooms were too small and has no view or balcony (not mentioned in the room description). Also, during my stay, there was a conference taking place and the entrance to the spa was full of security personnel and I had to go up and down many times with my children, because nobody told us that we can go in despite the security, finally, I got a help by the bell boy. Bath rooms were old and narrow. Room service and restaurant are very expensive. In conclution, I like the location of the hotel and the staff, but everything else was not encouraging. |
6 |
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Rory
Young couple
bray,
Ireland
February 20, 2009
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The staff care |
10 |
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Orla
Family with young children
dublin,
Ireland
February 17, 2009
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the prices in the restaurant and room service. i ordered a decaf latte it was a sachet of instant coffee and cost 8 euro plus 5 euro delivery to room i.e 13 euro for a cup of instant coffee ! also we ordered supper to room and paid 9euro for bread we didn't order |
6.5 |
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Rossella
Mature couple
novazzano,
Switzerland
January 14, 2010
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Il personale è gentile ma non abbiamo riscontrato la classe nei servizi che dovrebbe essere la norma per un 5 stelle. Per esempio una mattina abbiamo chiesto di riservarci un tavolo in un ristorante per la sera. Tornando nel pomeriggio avremmo dovuto trovare un messaggio in camera. Invece nulla e abbiamo dovuto richiedere al concierge il quale ci ha detto: Ah si trovo qui una annotazione. Il ristorante è chiuso. Anche il veglione di capodanno non ci ha soddisfatti. Ci aspettavamo una vera festa con pista da ballo ecc. Invece cena mediocre e una cantante che neppure si sentiva. |
7 |
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Jesus
Mature couple
Maracaibo,
Venezuela
January 13, 2010
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Un comentarioo que no desmejora la excelentes condiciones del hotel. A nuestra llegada el hotel desconociò la reserva con pre pago que habìamos realizado alegando que ellos no realizaban tramites de habitaciones prepagadas. El incidente se resolviò consignando mi tarjeta VISA para hacer los cargos, el hotel aceptò respetar la tarifa (aun cuando agregò los impuestos). Quisiera saber si la falla fue mìa al hacer la resrvaciòn, o del hotel al recibir la notificaciòn o de Booking.com; me gustaria la aclaratoria para no tener incertidumbre en futuras resrvaciones y su efectiva aplicaciòn. Le anoto que en este viaje usamos tres hoteles: Danieli en Venecia, Westin en Florencia, y Westin en Roma; en los dos primeros no hubo problemas. Gracias. |
10 |
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Anonymous
Family with young children
Italy
December 9, 2009
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Camera con vista sui compressori e altri macchinari rumorosi |
5 |
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Cristobal
Family with older children
San Sebastián,
Spain
October 15, 2009
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La amplitud, y ubicacion no esta bien preparado de enchufes para conectar moviles, ordenadores ...... de entrada como en muchos otros no han dado las habitaciones peor situadas |
6 |
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Poupart
People with friends
CAP D'AIL,
France
September 28, 2009
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le spa et les massages sont très bien . Les petits déjeuners sont parfaits. le francais n'y est pas parlé. Le service n'est pas à la hauteur. |
5.7 |
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Galsan
Family with young children
75016 Paris,
France
August 27, 2009
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Rien, Dans 1 mois je dois encore rester 1 semaine à Rome mais je vais changer l' hotel. propreté de chambre. Ma chambre 306 était très salle. J'ai jamais vu ça dans 1 hotel de 5 étoile. |
4.5 |
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Kaj
Family with older children
Copenhagen,
Denmark
August 21, 2009
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Vi havde 2 rum og det var fint for vort barn. Kan godt lide gammelt hotel. At hotellet har vor reservation naar vi kommer. Det var ikke tilfaeldet. Meget kluder og daarligt rum som start. Bad feeling. Ikke posetiv reaktion fra personale selv om vi havde den danske reservation med. |
6.5 |
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Marco
Young couple
Milano,
Italy
March 18, 2009
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Camere magnifiche lussuosamente arredate. struttura fantastica Il personale non particolarmente gentile e servizievole |
9 |
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Doureid
Young couple
Jeddah,
Saudi Arabia
August 9, 2009
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There are no comments available for this review |
8 |
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Anonymous
Mature couple
Russian Federation
December 12, 2009
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There are no comments available for this review |
7 |
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Francesco
Group
GIOIOSA MAREA,
Italy
December 4, 2009
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There are no comments available for this review |
5 |
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Vincenzo
Solo traveller
Firenze,
Italy
August 24, 2009
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There are no comments available for this review |
5.5 |
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Ascension
Family with older children
las torres de cotillas,
Spain
July 29, 2009
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There are no comments available for this review |
10 |
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Franck
Young couple
SATHONAY VILLAGE,
France
April 13, 2009
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There are no comments available for this review |
8.5 |
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Oleg
Young couple
Roztoky,
Czech Republic
March 11, 2009
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There are no comments available for this review |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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