The Westin Excelsior Rome  

Despite having paid top dollar for an exclusive room, I was very disappointed by the extras I had to pay on top of my room bill E.G. WiFi internet was an additional €4/hr, using the business centre was €4/usage, breakfast was not included in the room charge. These do not add up to a lot but they do really "cheapen" the experience we had at the hotel. I stay in many good hotels around the world and such things as WiFi and breakfast is always included in the room charge. Why can't that be the sae here? I would recommend the hotel to others but would caution them about the little nuisances re WiFi etc.

A historic, grand building which has been modernised to high levels of comfort/ luxury, yet retains the charm of the original building. Ideally located on the Via Veneto, one of the most fashionable and exclusive areas in Rome. We received a free room upgrade during our three night stay- the Grandlux rooms were very spacious and well appointed. There is a spa and indoor swimming pool which is free of charge to guests; worthwhile if travelling with children to break up the sightseeing. This is truely a landmark hotel of Rome.

The price of breakfast was not included and expensive. Due to it's size the hotel was used for several large business conventions during our stay- this can give the impression that they "take over the hotel".

The location is good, me and my wife spent a wonderfull time. It was a really great place to spent our 10th anniversary. I need to come back every chance i have.

Nothing.. I like everything and every moment i spent there

Not at all worth the price

Clean, great location, so so menu at the restaurant.

With the price you should have access to use of a computer for free. At least for one hour a day at your room. Very hard with poor service at the room for use and only 15 minutes. More english tv availability. No information about the hotel in the room. No menu etc. The gift was great.

Rooms are Nice, and the hotel location as well..

spa was good and I'd like to point out the readiness of the stuff to be at service

Hotel ve výborné části města, luxusně zařízené chodby hotelu se starožitným nábytkem, sezením a květinamim, kvalitní servis. Krásný bazen a vzorně uklizené wellnes, dobře vybavená posilovna, velký výběr programů TV (na Itálii nevídané)

Neodpovídá cena kvalitě. Westin ve Florencii na mnohem vyšší úrovni za stejné, možná nižší ceny. Při příjezdu nepříjemný personál na recepci, reklamovali jsme naprosto neodpovídající pokoj - výhled do zdi, nízké patro, otlučený nábytek. Děs. Po reklamaci jsme dostali pokoj v 5.patře s malou terasou a výhledem - o dost lepší,ale přesto působil pokoj ošuntěle - hlavně otlučený nábytek, rozbité stojany na kufry, neodtékající umyvadlo, chybějící župany. Fakt jsme i za výrazně menší peníze pořídili mnohem lepší 5ˇhotely po celé Evropě.

El hotel es de los mejores de Roma, pero necesita una remodelacion integral absoluta. Está bastante viejo, no antiguo, viejo. La habitacion daba a una zona interior muy ruidosa. La recepcion no es la de un hotel de 5* en absoluto. Nos hicieron esperar mucho para darnos la habitacion y de cualquier manera, creo que nos hicieron notar que ibamos "de barato" con booking. La habitacion no estaba mal, pero la moqueta estaba sucia y vieja. Los baños con muy poca luz y obsoletos.

Posicion

Cuarto muy pequenos, olian a humo de sigarrillos

Nada.Colocaram a mim e minha namorada num apto Twin, depois de quase duas horas que passei tentando provar que tinha feito a reserva com a Booking.com. Um pedadelo !

La atención de la gente lo hace sentir a uno en casa. Muy buena la comida y el servicio