Tourist House Duomo  

The location was perfect and staff was friendly.

Beds were terrible, you are practically lying on springs in stead of a normal matras. Woke up every morning with pain in my back and muscles.

The staff was very friendly, and very helpful. The rooms were decent sized. Overall seemed clean!

The rooms were very hot at night, and my friends had a lot of mosquitos in their room, from leaving the window open.

Location. They kept our bags for the morning while we did the tourist thing.

Bare bones, students loud in the hall.

The staff were very helpful and the location was excellent, just steps from the Duomo and Bapistry.

The room was clean and the sheets were changed daily but the comforter or throwover on the bed was not changed and needed to be cleaned. The room we were allocated was just beside the reception area so it was very noisy with people checking in and out and the door closing.

Location is the best in Florence.

The room they gave us was the worst in the hotel. It had no windows, it had a door opening to apartment vantilation space. It felt so unsecure because if someone tried to break in to our room there was almost nothing to prevent them to do so. The guy was kind and had good communication, but the room he offered us was really terrible. Bathroom was seperate from the room that also was a suprise for us, we didn't feel comfortable.

Didn't actually stay there got in late around 11pm informed by email that we would be arriving around 8:30 since the last supper in Milan ended at 6pm We figured a 3 plus hr. Dr. But driving in and around Florence is a experience directions are not the best plus I don't speak Italian and most Italians don't speak English so trying to communicate was difficult. We arrived 3 blocks away at 9pm and called from a restaurant informing the manager (Sandiago) where we were. He said he would meet me out front of the restaurant in 5 mins. So we could follow him to the Tourist House. After 25 mins and no Sandiago we decided to try the phone again and the restaurant owner refused so we decided to try our self and to our surprise we found it in 30 mins. We met a man that was renting there but not from the same people. So I guess there are 6 rooms for rent for the Tourist House and maybe the same number for the other co-owner anyway he called for us and talked to Sandiago which arrived in 10 mins. Sandiago informed us that the room was rented and we would have to rent another room from the owner that lived not far away. So all 3 of us and 2 pieces of luggage and 2 carry owns got in my economy rent a car and drove to this owners house. It sits above the garage where we parked at 32 euros a day. After making 3 trips up this 2 person elevator with luggage we got to meet the owner (Ryana) what a nice lady and she is from Canada she informed us of a 18 euro late check in and gave us 3 keys for the different locks to the different doors going in and out. We thanked Sandiago and he left and he refused a tip what a nice guy. Ryana said if we wanted directions or restaurants to eat at she would help us. Also she said if we wanted to use her refrig. For cold drinks or food we were welcome. The room was small and no air conditioning so we opened the one window and she provided us with a repellent for mosquitoes.

The location of the hotel is very good. Very close to train station and places of intrest.

The toilet flushing system has some problem in the room that I stayed. Hope they can repair it soon.

Amazing location, 30 seconds from the Duomo!Free Wifi, very comfortable rooms, air-conditioning. We we given a family room, which had 2 spearate rooms and 2 double beds! Massive room. For the price we paid we were more than happy. Would recommend at stay here again!

Excellent Location; Friendly Staff;

Great price, great location, clean and spacious rooms.

When we tried to check in we were not told that we needed to check in before 9pm (our train got in later than we had anticipated) so we had to pay a fee. Also, when we arrived late, no one was there to check us in so we had to call someone at a neighboring hotel (?) that they also owned to come and check us and another waiting couple in. The employee came in a reasonable amount of time but it was just a little odd. Otherwise a great experience!

Excellent location and also value

Location! Walking distance to the train station and also to all the historical places in Florence. It was perfect for what we were looking for.