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Show map Tower Genova Airport - Hotel & Conference Center

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Score from 1301 reviews Excellent 8.9/10

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NH Genova Plaza

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Most recent booking for this hotel was today at 06:50

Score from 481 reviews Good 7.9/10

Newest reviews for Tower Genova Airport - Hotel & Conference Center

  • Todd
      United States of America
    August 21, 2014

    Nice facility, service and staff Convenient to airport 15 minute walk to nice harbor-side restaurants Good rates vs. alternatives

    Industrial area walk from train station No Internet in breakfast area

    10

  • Tania
      Italy
    August 19, 2014

    We had a mix up with the rooms but the staff was very nice and offered us another room and helped us out as much as they could

    8.3

  • Poul
      United States of America
    August 11, 2014

    Location and service, especially the drive to the center of Genove and back1

    8.3

  • Rick
      United States of America
    July 15, 2014

    close enough to walk to the airport

    the maintenance of the room needed attention. The safety lock on the door was broken and the toilet needed special attention in order to flush properly but we were just there overnight so we made due with the situation.

    7.5

  • Heather
      France
    July 2, 2014

    The bartender was excellent and friendly. The meal at the restaurant was good. The location was ideal because I needed to be near the airport and it is basically at the airport.

    The front desk staff both in the evening and the morning I found to be curt, unfriendly and unsmiling. Not one person had a smile except the manager and that was only when my phone in the room wasn't working and he apologised. The breakfast was horrible but they made me cappuccinos but still didn't smile.

    6.7

  • Justine
      United States of America
    June 17, 2014

    Front desk staff were very helpful and courteous -- we also really appreciated that they upgraded us when we told them it was the last night of our honeymoon. There's a free shuttle multiple times a day between the hotel and city center -- just make sure to reserve/confirm with the front desk to secure a seat! Right across the street from the airport -- 2-min walk.

    9.2

  • Fahad
      Qatar
    June 3, 2014

    very good location and offers shuttle to downtown. staff was really helpful and friendly. they kindly upgraded me when I found my room not properly cleaned.

    the hotel isn't in its best time. very old. Lock chains broken in both rooms we had. irons and electric kettles are not allowed. internet barely working. toilet seats too dirty to sit on. beautiful furniture scratched and chipped off at edges. its clear the hotel lacks funding. you still can see the glory it had once when it was Sheraton but now its just suffering.

    6.3

  • Johan
      Poland
    June 2, 2014

    Cosy, nice staff

    Dusty, no free parking, dirty bathroom, no mini-bar content/price list, chaos since changing from Sheraton to another brand

    5.4

  • Kate
      France
    May 23, 2014

    The staff were lovely, really. And we got upgraded because 'we seemed like a nice couple' which was a lovely thing to hear! Everyone was great. Our room was excellent.

    The food is pretty poor for Italy. Breakfast was perfect, but the menu for dinner was limited, and for a place famous for pesto, it was the worst pasta I had in Italy (I work all over Italy most of the year)

    7.9

  • Margaret
      Canada
    April 27, 2014

    The front office staff were exceptional, engaging and helpful. The hotel offers a shuttle to downtown which if we had known earlier we might have taken advantage of it.

    The restaurants outside of the hotel were closed It may have been the time of year.

    7.9

  • Peter
      United Kingdom
    April 2, 2014

    The King sized bed in the room and being on the 11th floor )

    The mini bar was not really stocked up.

    7.5

  • Anonymous
      Italy
    July 13, 2013

    Not good at all.

    Every thing

    10

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