Unfortunately - it turned out to be a real nightmare: upon arrival I called as instructed - but both numbers were directed to an answering machine... And then - although the old & Tiny air condition was working on its full capacity - the Trullo was frozen, and I was shivering cold even though I slept fully clothed under the covers!
In the morning I found out there was no hot water to take a shower. I've called the reception and a nice old lady came, turned on and off all electricity switches she could find, promised that in 10 minutes I'll have hot water and that she would be back to make sure that it really worked - and vanished
No hot water, nobody to answer further calls to the reception or to resolve the problem - and when I've checked out I was unhappy and shared a piece of my mind with the young lady who took the money and the key - but she didn't seem to be impressed...
What a waste of potential!
Located in the heart of the touristic part of Alberobello, on one of the most visited streets, this trullo had the potential to be "great". Several days before the due-day, I was sent a nice informative email explaining that the street is not accessible to vehicles, and that upon arrival I should call either the reception or the owner's cell-phone and he will meet me and indicate where to park (and help with the luggage). Wonderful.