UNA Hotel Roma  

离火车站很近，非常方便

Wifi要收钱，并且很贵。房间空调太凉，最高只能22度。

酒店服务很好，不但有问必答还帮我提前收货和保管，特别是帮我安排了车去机场，价钱合理司机非常友好，服务- 也很好。以后还会入住。

很干净~~~大部分员工都很热情，就在火车站边上出门很方便~~

wifi收费好贵！

这家酒店超出了我们的预期，也超出了很多欧洲四星级酒店的标准。酒店管理规范，员工专业，房间比较大，设施- 很好，有设计感。而且离火车站非常近，交通很方便，却比较安静。

离termin火车站真的太近了，过一条马路就到。交通也很方便，很多公交都是那儿发车的。酒店工作人员对- 我们的要求都很认真对待和解决。

房间比较小，设施中看不中用。工作人员似乎都比较严肃，不是很亲切。另外，因为酒店里火车站太近了，反倒很- 多人上当，坐上出租被司机斩，如果在酒店说明上指出从火车站到酒店完全不用做出租，步行不超过5分钟就不会- 有人上当了。

交通便利，设施很新

有火车声音

We stayed at the Una Hotel Roma both pre and post our cruise from Rome. I chose the hotel mainly for its great location near to Termini Station where the airport bus stopped and where we had to take a train to the port. It was ideally placed being only a 2 minute walk from the station. The check in went smoothly and the receptionistgave us a map and printed out information on train times etc for us which was heplful. We had booked a standard room, which was lovely very modern with clean lines but still with classsic features. The bed was roomy and comfortable and the room was quiet even though it overlooked the side street. The bathroom was well lit and had a walk in shower and lots of complimentary toiletries were on offer. The breakfast was buffet style and there was lots of choice from cereals, bacon, eggs, bread, cakes and fruit. Tea or coffee was served to you at the table. It was an easy 15 minute walk to the Colesseum one way or over to the Trevi Fountain area another - although there were restaurants in the immediate vicinity if you didn't want to stray further afield. On our return trip we were upgraded to a superior room on the 6th floor which again was beautifully appointed and much appreciated. I would recommend the Una Hotel for a stay in Rome.

Wow what a beautiful hotel and the room we had (suite) was absolutely amazing - large, clean, modern and brand new. Location was perfect for everywhere in Rome. The breakfast buffet was by far the best on our trip - great for the sweet tooth! The staff were also great and very friendly.

Nothing at all

Welcoming and helpful reception staff. Very comfortable and well appointed room. Restaurant staff very attentive and provided a high level of service.

2 minor points; the ceiling in the bathroom (rm 503) could be doing with a repaint as it appears to have suffered water damage possibly from the room above. Having looked at the hotel's facilities on line thought we'd visit the roof top terrace on our final evening for a look over the roof tops of Rome. The access doors to it were locked and we could see through the windows that there were no tables or chairs as though it was out of use.

Location is excellent. Few steps from train station, metro station and main bus station. Paradise for Muslims if looking for Halal food (many halal food restaurants nearby). Very clean rooms. Breakfast very good.

No free internet (however several Internet cafes in few steps at a low price. No coffee/Tea maker at rooms.

Great location just a street down from the train station. Easy to walk and just a second from the Metro to go visit the sites

Very expensive Wifi

Nice renovated rooms,good staff, good location and breakfast.

internet even it is charged not a good service and connection.If I paying 25 Euro per day,would expect more professional and high speed internet

This hotel was so perfect for us. We wanted somewhere near to Termini station and this was less than 5 minutes walk. Some people have commented that it's not that nice a location but we had no problems whatsoever, and the street it was in was absolutely fine, with several restaurants close at hand. It was also a perfect location for sight seeing, we walked the entire time, bar once, when we got a metro to the Caracalla Baths for the open air opera, a fantastic evening and experience. We even walked back from this at 1 am as the Metro had stopped running by then. The staff in the hotel were extremely welcoming and helpful, and it was a pleasure to stay there. My husband and I had a Superior double room, and our 17 year old daughter and her friend had a standard. Both rooms were excellent and very spacious, with lovely spacious well equipped bathrooms too. We would definitely stay here again, and I would say we wouldn't think it necessary to book a superior room as the standard are so good too. Our room was on the inside of the building (around a courtyard), it was slightly darker, but cool and very quiet, the girls' was on the outside, brighter but you could hear the street a little, but it certainly was not an issue at all. Both rooms were on the 5th floor. The air conditioning worked well and was very quiet. Breakfast was a veritable feast, and the cocktails in the bar were lovely, and at €7 each at happy hour (6.30 - 8.30), pretty reasonable for a hotel, as they came with excellent service and a 'help yourself to canapes' which were beautifully presented with an excellent choice. It's definitely on my list of places to return to.

If I had to mention a negative it would be the WiFi charge. It is quite expensive, at €6 per hour. We, however, did what I imagine a lot of people do, and that was pay €10 per day/room for free WiFi and minibar. If you are going to use the internet it's definitely worth it. The minibar is not extensive, 2 still water, 2 sparkling water, 2 cans beer, and some fruit juices, peanuts and pringles. But this meant you had cold drinks to come back to after a day in the heat, out and about in Rome.