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Hotel Universo
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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익명
젊은 커플
홍콩
2009년 11월 19일 목
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Big double bed and everything is clean and tidy... there are two imac which you can use at reasonable rates of 5EUR per hour. In fact all drinks in the mini-bar are charged at such a reasonable prices Not enough lighting in the room..... which is fine for me and my girlfriend but maybe be good for other people..... and as always double bed in Europe are in fact 2 smaller beds combining into one.... however i would definitely recommend this hotel as it has a more modern in-room design and its price |
9 |
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Patrick
친구 동반
Auburn,
미국
2009년 11월 9일 월
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Nice room and good size for Europe. Excellent location near train station and center of Florence. Breakfast was pretty good also Had a room overlooking the Piazza and the street noise was a little loud at times. Would pick an inside room next time |
10 |
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Marianne
장년 커플
Llandybie,
영국
2009년 11월 2일 월
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The location is brilliant, being on the nicest piazza facing Santa Maria Novella church and within easy walking distance of everywhere you'd want to go. The train and bus stations are within a couple of hundred yards, making travel effortless. Staff are really polite and friendly, rooms spotless and spacious, breakfast very good and, in spite of its central location, the hotel is incredibly quiet. Will definitely stay again! Our room would have benefited from better clothes storage, but this is a trivial niggle and I should travel lighter in future! |
9.5 |
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Margie
장년 커플
Victoria, BC,
캐나다
2009년 10월 29일 목
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Very nice breakfast, the best one so far and in the heart of Florence, short walk everywhere. Great hotel but very plain. |
8.5 |
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익명
만 12세 이상 자녀를 동반한 가족
호주
2009년 10월 21일 수
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Great location, the room was nicely decorated and the breakfast was quite good with enough variety. The only minus was that they didn´t install enough lights in the room, so it was very dark and gloomy in the evening. |
7.5 |
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익명
장년 커플
영국
2009년 10월 20일 화
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Hotel was ideally situated in central Florence, convenient for the sights and railway station. It was clean and generally comfortable but cold - see below There was no heating at all in the bedrooms and since it was unusually cold for mid-October, the bedroom was far too cold for comfort. We complained to the hotel but nothing was done. We were told that "heating in Florence does not go on until 1st November" !!!!! I am nursing a heavy cold as I write this - I caught the cold because of the freezing cold bedroom. |
6.5 |
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Jillian
젊은 커플
Larbert,
영국
2009년 10월 19일 월
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The location was perfect and the breakfast was good. We were given a room which was too noisy to get a good nights sleep in due to a dull noise which sounded like an air conditioning unit behind our wall. We were moved the next night after speaking to a few members of staff about the problem, who firstly claimed there were no other rooms available. We encountered 1 very helpful member of staff but didnt find the other 3 we spoke to were particularly eager to please. Left slightly disappointed overall due to a few smaller issues. |
6.5 |
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Siew
젊은 커플
Glasgow,
영국
2009년 10월 12일 월
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Very close to train station and all tourist attractions/shopping area. The air-conditioner made lots of noise and the room is quite small. |
6.5 |
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Katriina
친구 동반
Helsinki,
핀란드
2009년 10월 12일 월
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Location is good near railway station and the historical center. Breakfast could have been better. |
7.5 |
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익명
젊은 커플
캐나다
2009년 10월 11일 일
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Comfortable, clean room of a good size with private bath, asked for quiet one and our wish was met with a room giving on the back. Excellent breakfast buffet, convenient Internet access for small supplement. Great central location for walking day trips, a 3 minute walk from train station and the piazza Maria Novella is quite nice and lively compared to other piazzas. Very good value for money. Nice intergrated modern design. Helpful staff. Room a bit run down (lamp didn't work for example). And, even if the bathroom was spotless, mold in the shower. |
9.5 |
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Mauricio
개인 여행자
Rio Grande,
브라질
2009년 10월 6일 화
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The location is great, 5 min from the train station and within 30' from anywhere in Florence The controlled internet. It is a pain not to have wifii free these days. |
8 |
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Hani
젊은 커플
Beirut,
레바논
2009년 10월 5일 월
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Its location near the smn station is its best asset It should be much better illuminated. Colors of the room walls are so dark and gloomy. Shower cabinet was not that clean and there was a smell when you first enter.didnt like the bathroom at all! |
6 |
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Ross
젊은 커플
Redditch,
영국
2009년 10월 3일 토
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The wallpaper is funky, check-in staff were friendly and spoke good English. Good location to the train station (less than 5 minutes walk) and easy to get to anywhere in the city from here. Breakfast was ok but needs more selection - no hot water provided for tea unless you asked for it (and even then it didn't always arrive!), more fruit selection needed. We had two single beds pushed together which kept drifting apart as they were only held together by one double sheet. Needs more English speaking tv channels - bbc World gets to you after a while!! No view from the room (22) as it opened into a courtyard with two other rooms which also meant you couldn't leave the windows open. |
6 |
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익명
장년 커플
미국
2009년 10월 3일 토
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The breakfast bar is better than average. Helpful staff. Very convenient location. |
10 |
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Miya
젊은 커플
Melbourne,
호주
2009년 9월 27일 일
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The room was great and large, the beds were comfortable and the breakfast was excellent! I would recommend this hotel to anyone, great value for money and the colourful rooms are great fun. Excellent location and easy walking to all the sights. |
10 |
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Malcolm
친구 동반
NAPIER,
뉴질랜드
2009년 9월 22일 화
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Very helpful and polite staff. Slightly unique in decor.Very clean and comfortable. Great location, handy to main train station,shops, restaurants and has a large grassed park area adjacant to hotel. |
9.5 |
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Ekkavee
그룹
Bangna Bangkok,
태국
2009년 9월 22일 화
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Very close to train station. You can come to the hotel through the underground walkway from SMN station within only few min. The design of the hotel is trendy Staff could be a little more friendly |
9.5 |
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익명
장년 커플
독일
2009년 9월 20일 일
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The staff was very kind and helpful. The bed was fantastic and the room was comfortable. The location was very handy for getting around. The breakfast was very good. I would definately stay there again and recommend it to others. The two plastic chairs in our room were not comfortable and it would enhance the room a lot if they replaced them with something more inviting. |
10 |
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Xiaohui
장년 커플
mississauga,
캐나다
2009년 9월 15일 화
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Close to train station, New decoration and furniture, clean. Good breakfast. Small room facing a square with a lot of traffic, very noisy. The shower is a small area with folding screens separating it from the rest of the washroom, and didn't drain well, causing water overflow. There was no safe, no fridge. Staffs were not very helpful, couldn't give clear direction to the hotel over the phone. When we asked about the rate of phone calls from the room, the staff couldn't give clear answer, but later charged us 6 Euros for a 2 minute call to a Italian cell phone number. |
5 |
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Nagi
장년 커플
cairo,
이집트
2009년 9월 12일 토
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the inter net shoud be as geneva free at list 1 computer in the resaption all ok |
6.5 |
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Eleftherios
젊은 커플
THESSALONIKI,
그리스
2009년 9월 12일 토
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very good and convinient location, everyday change of towels better service at breakfast, internet should be free, it should have larger breakfast room |
7.5 |
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Alexander
젊은 커플
Saint-Petersburg,
러시아 연방
2009년 9월 10일 목
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Excellent location - just 300m from Santa Maria Novela train station, but still nice surrounding, all Florence historcal sights and shopping areas may be easily reached on foot within 5-15mins. Nice design of rooms and public areas. Individual air conditioner in the room - very usefull according to +36 in the end of August :). Good breakfast - much more than usual for Italy coffie and jam with croissant - youghurts, cheese, ham, cereals... Very good value for the price! Free WiFi Internet access point would be an excellent addition to amenities provided by the hotel |
8.5 |
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Mary
장년 커플
Dublin,
아일랜드
2009년 9월 9일 수
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The hotel was close to the station and was very convenient for sightseeing and shopping. |
8.5 |
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익명
장년 커플
노르웨이
2009년 9월 8일 화
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Excellent located - close to everything. Appr. 5 minutes walk to the railway station and the bus station. You could take the bus to and from the airport. Breakfast was good and not continental. Nice rooms, but too dark in the rooms. More light in the bed room. |
7.5 |
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Duilio
친구 동반
Cerezo de Arriba,
스페인
2009년 9월 7일 월
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The location, the design All design but no attention to details. Breakfast not ready, not refreshed and tables not reset. Three of us and they refused to make a second key available so always had to wake up the others, |
5 |
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