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Hotel Universo
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637
отзывов
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Личные отзывы гостей
Отзывы отсортированы по языку и дате. На странице показаны максимум 25 отзывов на странице.
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Larissa
Пожилая пара
Almaty,
Казахстан
9 октября 2009 г.
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Удобное расположение: близость к большинству достопримечательностей, вокзалу, экскурсионным автобусам |
8.5 |
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Sergey
Молодая пара
St.Petersburg,
Российская Федерация
29 сентября 2009 г.
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Удобное расположение недалеко от основных достопремичательностей и рядом с вокзалом, хороший вид из некоторых номеров, вежливый персонал, приемлемая цена. Номер маленький, а санузел неудобный. |
6.5 |
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Аноним
Молодая пара
Российская Федерация
15 января 2009 г.
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находится прямо в центре, в 100 метрах от центрального железнодорожного вокзала на площади. Интерьер необычный в номерах нет отопления и очень холодно!!!! завтрак на 2*, ванны очень маленькие, унитаз почти под умывальником. кладут 1 пакетик мыла и полотенце, на указанное количество звезд совершенно не соответствует!! |
5.5 |
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Аноним
Индивидуальный путешественник
Российская Федерация
10 января 2009 г.
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отремонтированный, очень стильный отель, рядом с церковью Санта Мария Новелла. В пешей доступности от вокзала и до центра города. На удивление большой номер ( у меня был сингл) в номере было очень холодно, включаемый горничной кондиционер не спасал. Слабый напор воды на 4 этаже, в номере нет сейфа. |
7 |
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Tatiana
Группа друзей
Moscow,
Российская Федерация
11 ноября 2008 г.
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Потрясающий дизайн-поп-арт,очень удобные кровати,сытный завтрак,доступ в интернет,близость к вокзалу,очень внимательный персонал, Что-то делать с раковиной на первом этаже-она засорялась |
10 |
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Аноним
Индивидуальный путешественник
Российская Федерация
19 сентября 2008 г.
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Удобное расположение - близко и к вокзалу, и к центру. Тихое, спокойное место. Служба бронирования отеля внимательна и отзывчива к пожеланиям гостей. Ресепшен доброжелателен. Сделать так, чтобы перила внутренней лестницы отеля даже во время дождя были сухими. Отремонтировать фен, а также установить душ на гибком шланге, а не жестко на стене под потолком. Обеспечить достаточное электрическое освещение в комнатах. |
6 |
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Marianne
Пожилая пара
Llandybie,
Великобритания
2 ноября 2009 г.
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The location is brilliant, being on the nicest piazza facing Santa Maria Novella church and within easy walking distance of everywhere you'd want to go. The train and bus stations are within a couple of hundred yards, making travel effortless. Staff are really polite and friendly, rooms spotless and spacious, breakfast very good and, in spite of its central location, the hotel is incredibly quiet. Will definitely stay again! Our room would have benefited from better clothes storage, but this is a trivial niggle and I should travel lighter in future! |
9.5 |
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Margie
Пожилая пара
Victoria, BC,
Канада
29 октября 2009 г.
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Very nice breakfast, the best one so far and in the heart of Florence, short walk everywhere. Great hotel but very plain. |
8.5 |
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Аноним
Семья со взрослыми детьми
Австралия
21 октября 2009 г.
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Great location, the room was nicely decorated and the breakfast was quite good with enough variety. The only minus was that they didn´t install enough lights in the room, so it was very dark and gloomy in the evening. |
7.5 |
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Аноним
Пожилая пара
Великобритания
20 октября 2009 г.
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Hotel was ideally situated in central Florence, convenient for the sights and railway station. It was clean and generally comfortable but cold - see below There was no heating at all in the bedrooms and since it was unusually cold for mid-October, the bedroom was far too cold for comfort. We complained to the hotel but nothing was done. We were told that "heating in Florence does not go on until 1st November" !!!!! I am nursing a heavy cold as I write this - I caught the cold because of the freezing cold bedroom. |
6.5 |
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Jillian
Молодая пара
Larbert,
Великобритания
19 октября 2009 г.
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The location was perfect and the breakfast was good. We were given a room which was too noisy to get a good nights sleep in due to a dull noise which sounded like an air conditioning unit behind our wall. We were moved the next night after speaking to a few members of staff about the problem, who firstly claimed there were no other rooms available. We encountered 1 very helpful member of staff but didnt find the other 3 we spoke to were particularly eager to please. Left slightly disappointed overall due to a few smaller issues. |
6.5 |
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Siew
Молодая пара
Glasgow,
Великобритания
12 октября 2009 г.
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Very close to train station and all tourist attractions/shopping area. The air-conditioner made lots of noise and the room is quite small. |
6.5 |
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Katriina
Группа друзей
Helsinki,
Финляндия
12 октября 2009 г.
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Location is good near railway station and the historical center. Breakfast could have been better. |
7.5 |
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Аноним
Молодая пара
Канада
11 октября 2009 г.
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Comfortable, clean room of a good size with private bath, asked for quiet one and our wish was met with a room giving on the back. Excellent breakfast buffet, convenient Internet access for small supplement. Great central location for walking day trips, a 3 minute walk from train station and the piazza Maria Novella is quite nice and lively compared to other piazzas. Very good value for money. Nice intergrated modern design. Helpful staff. Room a bit run down (lamp didn't work for example). And, even if the bathroom was spotless, mold in the shower. |
9.5 |
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Mauricio
Индивидуальный путешественник
Rio Grande,
Бразилия
6 октября 2009 г.
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The location is great, 5 min from the train station and within 30' from anywhere in Florence The controlled internet. It is a pain not to have wifii free these days. |
8 |
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Hani
Молодая пара
Beirut,
Ливан
5 октября 2009 г.
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Its location near the smn station is its best asset It should be much better illuminated. Colors of the room walls are so dark and gloomy. Shower cabinet was not that clean and there was a smell when you first enter.didnt like the bathroom at all! |
6 |
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Ross
Молодая пара
Redditch,
Великобритания
3 октября 2009 г.
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The wallpaper is funky, check-in staff were friendly and spoke good English. Good location to the train station (less than 5 minutes walk) and easy to get to anywhere in the city from here. Breakfast was ok but needs more selection - no hot water provided for tea unless you asked for it (and even then it didn't always arrive!), more fruit selection needed. We had two single beds pushed together which kept drifting apart as they were only held together by one double sheet. Needs more English speaking tv channels - bbc World gets to you after a while!! No view from the room (22) as it opened into a courtyard with two other rooms which also meant you couldn't leave the windows open. |
6 |
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Аноним
Пожилая пара
США
3 октября 2009 г.
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The breakfast bar is better than average. Helpful staff. Very convenient location. |
10 |
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Miya
Молодая пара
Melbourne,
Австралия
27 сентября 2009 г.
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The room was great and large, the beds were comfortable and the breakfast was excellent! I would recommend this hotel to anyone, great value for money and the colourful rooms are great fun. Excellent location and easy walking to all the sights. |
10 |
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Malcolm
Группа друзей
NAPIER,
Новая Зеландия
22 сентября 2009 г.
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Very helpful and polite staff. Slightly unique in decor.Very clean and comfortable. Great location, handy to main train station,shops, restaurants and has a large grassed park area adjacant to hotel. |
9.5 |
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Ekkavee
Группа
Bangna Bangkok,
Таиланд
22 сентября 2009 г.
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Very close to train station. You can come to the hotel through the underground walkway from SMN station within only few min. The design of the hotel is trendy Staff could be a little more friendly |
9.5 |
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Аноним
Пожилая пара
Германия
20 сентября 2009 г.
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The staff was very kind and helpful. The bed was fantastic and the room was comfortable. The location was very handy for getting around. The breakfast was very good. I would definately stay there again and recommend it to others. The two plastic chairs in our room were not comfortable and it would enhance the room a lot if they replaced them with something more inviting. |
10 |
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Xiaohui
Пожилая пара
mississauga,
Канада
15 сентября 2009 г.
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Close to train station, New decoration and furniture, clean. Good breakfast. Small room facing a square with a lot of traffic, very noisy. The shower is a small area with folding screens separating it from the rest of the washroom, and didn't drain well, causing water overflow. There was no safe, no fridge. Staffs were not very helpful, couldn't give clear direction to the hotel over the phone. When we asked about the rate of phone calls from the room, the staff couldn't give clear answer, but later charged us 6 Euros for a 2 minute call to a Italian cell phone number. |
5 |
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Nagi
Пожилая пара
cairo,
Египет
12 сентября 2009 г.
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the inter net shoud be as geneva free at list 1 computer in the resaption all ok |
6.5 |
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Eleftherios
Молодая пара
THESSALONIKI,
Греция
12 сентября 2009 г.
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very good and convinient location, everyday change of towels better service at breakfast, internet should be free, it should have larger breakfast room |
7.5 |
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