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Hotel Universo
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638
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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Wing
年轻的夫妇
Hong Kong,
香港
2009 十月 22
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房間很大,清潔衛生.浴室亦不錯.容易找, 近景點. 我們到達那天剛下雨, 由火車站走地下通道後, 行一分鐘便到達, 很方便. 走地面亦只需約五分鐘. 附近轉彎還有一間日式拉面店, 令我們可以一嘗久違了的亞洲食物. 我們的客房以黑色為主題,設計雖然特別,但燈光有點暗. 另,我們的房間在頂樓的尾房, 要走十多級樓梯後,再轉數個彎才到. 但以優惠的價錢來講是可以接受的. |
8.5 |
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Yan
携带年纪较大的儿童的家庭
Beijing,
中国
2009 八月 20
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离火车站和主要旅游地点都非常近，购物也很方便。酒店前台的接待人员很好，一位帮我打印了博物馆的预订单，- 另一位帮我解决了房间空调的问题。 早餐室太小，早餐供应的速度不够快。使用电脑需要付费。电梯比较狭小，而且在两层楼之间，不太方便。我房间- 的空调头两天几乎不制冷，但后来修理好了。 |
6 |
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Wei
独行客
Beijing,
中国
2009 八月 13
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房间的面积大、清洁程度好。 早餐厅太小，很多时候好和其他客人分享一个餐桌。 |
8 |
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Xiaohua
年轻的夫妇
Strasbourg,
法国
2009 七月 29
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The hotel location is close to the station, the room style is romantic. Staffs are friendly. There are mosquitos in the room. |
7 |
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匿名
独行客
比利时
2009 七月 27
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It's good but the ladies at the reception is not nice enough. |
6.5 |
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匿名
携带年纪较大的儿童的家庭
中国
2009 七月 27
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The location is good as very close to the railway station. Breakfast is good. There are many restaurants surrounded.The bed is comfortable. The air-con did not work well when we checked in. The room is very dark even in the day time. Bathroom is small and the shower room is even smaller. |
5.5 |
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Yajun
年轻的夫妇
budapest,
匈牙利
2009 七月 16
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酒店位置很好，离smn车站很近。也很干净 希望提高早餐质量。。 |
7 |
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Zhenhui
与朋友同游
杭州,
中国
2009 六月 25
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离圣.马可广场很近却又隔着两条街,方便而且幽静 |
7 |
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Marianne
成熟的情侣
Llandybie,
英国
2009 十一月 2
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The location is brilliant, being on the nicest piazza facing Santa Maria Novella church and within easy walking distance of everywhere you'd want to go. The train and bus stations are within a couple of hundred yards, making travel effortless. Staff are really polite and friendly, rooms spotless and spacious, breakfast very good and, in spite of its central location, the hotel is incredibly quiet. Will definitely stay again! Our room would have benefited from better clothes storage, but this is a trivial niggle and I should travel lighter in future! |
9.5 |
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Margie
成熟的情侣
Victoria, BC,
加拿大
2009 十月 29
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Very nice breakfast, the best one so far and in the heart of Florence, short walk everywhere. Great hotel but very plain. |
8.5 |
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匿名
携带年纪较大的儿童的家庭
澳大利亚
2009 十月 21
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Great location, the room was nicely decorated and the breakfast was quite good with enough variety. The only minus was that they didn´t install enough lights in the room, so it was very dark and gloomy in the evening. |
7.5 |
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匿名
成熟的情侣
英国
2009 十月 20
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Hotel was ideally situated in central Florence, convenient for the sights and railway station. It was clean and generally comfortable but cold - see below There was no heating at all in the bedrooms and since it was unusually cold for mid-October, the bedroom was far too cold for comfort. We complained to the hotel but nothing was done. We were told that "heating in Florence does not go on until 1st November" !!!!! I am nursing a heavy cold as I write this - I caught the cold because of the freezing cold bedroom. |
6.5 |
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Jillian
年轻的夫妇
Larbert,
英国
2009 十月 19
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The location was perfect and the breakfast was good. We were given a room which was too noisy to get a good nights sleep in due to a dull noise which sounded like an air conditioning unit behind our wall. We were moved the next night after speaking to a few members of staff about the problem, who firstly claimed there were no other rooms available. We encountered 1 very helpful member of staff but didnt find the other 3 we spoke to were particularly eager to please. Left slightly disappointed overall due to a few smaller issues. |
6.5 |
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Siew
年轻的夫妇
Glasgow,
英国
2009 十月 12
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Very close to train station and all tourist attractions/shopping area. The air-conditioner made lots of noise and the room is quite small. |
6.5 |
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Katriina
与朋友同游
Helsinki,
芬兰
2009 十月 12
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Location is good near railway station and the historical center. Breakfast could have been better. |
7.5 |
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匿名
年轻的夫妇
加拿大
2009 十月 11
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Comfortable, clean room of a good size with private bath, asked for quiet one and our wish was met with a room giving on the back. Excellent breakfast buffet, convenient Internet access for small supplement. Great central location for walking day trips, a 3 minute walk from train station and the piazza Maria Novella is quite nice and lively compared to other piazzas. Very good value for money. Nice intergrated modern design. Helpful staff. Room a bit run down (lamp didn't work for example). And, even if the bathroom was spotless, mold in the shower. |
9.5 |
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Mauricio
独行客
Rio Grande,
巴西
2009 十月 6
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The location is great, 5 min from the train station and within 30' from anywhere in Florence The controlled internet. It is a pain not to have wifii free these days. |
8 |
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Hani
年轻的夫妇
Beirut,
黎巴嫩
2009 十月 5
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Its location near the smn station is its best asset It should be much better illuminated. Colors of the room walls are so dark and gloomy. Shower cabinet was not that clean and there was a smell when you first enter.didnt like the bathroom at all! |
6 |
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Ross
年轻的夫妇
Redditch,
英国
2009 十月 3
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The wallpaper is funky, check-in staff were friendly and spoke good English. Good location to the train station (less than 5 minutes walk) and easy to get to anywhere in the city from here. Breakfast was ok but needs more selection - no hot water provided for tea unless you asked for it (and even then it didn't always arrive!), more fruit selection needed. We had two single beds pushed together which kept drifting apart as they were only held together by one double sheet. Needs more English speaking tv channels - bbc World gets to you after a while!! No view from the room (22) as it opened into a courtyard with two other rooms which also meant you couldn't leave the windows open. |
6 |
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匿名
成熟的情侣
美国
2009 十月 3
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The breakfast bar is better than average. Helpful staff. Very convenient location. |
10 |
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Miya
年轻的夫妇
Melbourne,
澳大利亚
2009 九月 27
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The room was great and large, the beds were comfortable and the breakfast was excellent! I would recommend this hotel to anyone, great value for money and the colourful rooms are great fun. Excellent location and easy walking to all the sights. |
10 |
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Malcolm
与朋友同游
NAPIER,
新西兰
2009 九月 22
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Very helpful and polite staff. Slightly unique in decor.Very clean and comfortable. Great location, handy to main train station,shops, restaurants and has a large grassed park area adjacant to hotel. |
9.5 |
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Ekkavee
团体
Bangna Bangkok,
泰国
2009 九月 22
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Very close to train station. You can come to the hotel through the underground walkway from SMN station within only few min. The design of the hotel is trendy Staff could be a little more friendly |
9.5 |
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匿名
成熟的情侣
德国
2009 九月 20
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The staff was very kind and helpful. The bed was fantastic and the room was comfortable. The location was very handy for getting around. The breakfast was very good. I would definately stay there again and recommend it to others. The two plastic chairs in our room were not comfortable and it would enhance the room a lot if they replaced them with something more inviting. |
10 |
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Xiaohui
成熟的情侣
mississauga,
加拿大
2009 九月 15
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Close to train station, New decoration and furniture, clean. Good breakfast. Small room facing a square with a lot of traffic, very noisy. The shower is a small area with folding screens separating it from the rest of the washroom, and didn't drain well, causing water overflow. There was no safe, no fridge. Staffs were not very helpful, couldn't give clear direction to the hotel over the phone. When we asked about the rate of phone calls from the room, the staff couldn't give clear answer, but later charged us 6 Euros for a 2 minute call to a Italian cell phone number. |
5 |
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