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Newest reviews for Hotel Universo & Nord

  • Mazdak
      Switzerland
    August 31, 2014

    Wifi in public places location was great staff very kind and friendly room was clean value for money

    no comment for the money

    8.3

  • Anonymous
      United States of America
    August 31, 2014

    Location is great if you come by train. Water taxi is 20 meters from the entrance. Clean sheets. Air condition works slow but works. Breakfast is provided.

    Third floor feels as 7th because of absence of the elevator. You have to bring your own bags up and down if you arrive or depart before 8 AM and after 6 PM. Internet is only in the next to the front desk.

    6.7

  • Mun
      Singapore
    August 27, 2014

    Rooms we had were really quite small but surprisingly quiet given its location on a busy street. Bed was comfortable but it'll moved away from the bed frame when you moved a little. I asked for extra pillows there's none. Fridge doesn't work. No wifi in room except the lobby area from 0600 to 1200 midnight. Hairdryer in the bathroom is more like a vacuum cleaner (indeed it looks like one!) instead of the traditional proper hairdryer. Staff were not friendly nor helpful. They were perhaps overworked! The hotel looks like it is in need for an overhaul. It looks very tired.

    Most of the things and staff it offered except for the 5 mins walk to the train station

    6.7

  • Subhash
      India
    August 27, 2014

    The location next to Venezia Santa Lucia train station, making the need for porters unnecessary. The hotel did hold us our luggage beyond our checkout time. The lobby has wifi, a necessity in this age of travel.

    8.3

  • Anonymous
      Malaysia
    August 27, 2014

    Nothing

    The staff is behaving like a b*stard. This hotel is the worst one that i have ever stayed.

    3.3

  • Barry
      Australia
    August 26, 2014

    Close to Station

    Old, in poor condition. Reception too busy for single staff. No lift for luggage.

    5

  • Anonymous
      Lebanon
    August 25, 2014

    LOCATION

    FURNITURE

    5.5

  • Tamara
      Australia
    August 24, 2014

    Breakfast was good and plentiful, rooms good value for money

    Staff were rude

    7.5

  • Xiameng
      United Kingdom
    August 23, 2014

    Just 3 minutes walking from train station and easy to find. It is really convenience to go everywhere. Especially to the airport bus station,just 10 minites walking. Room is good and clean,it is really worth the money.

    Wifi just avaliable at the lobby area.

    9.2

  • Danial
      Italy
    August 22, 2014

    Clean. Very close to station. Welcoming staff

    No lift. A lot of steps. Light of rooms is not good enough.

    6.7

  • Deborah
      United States of America
    August 21, 2014

    Location

    8.3

  • Glenn
      United States of America
    August 21, 2014

    The location was terrific, right near the railway station. The rooms were clean and the breakfast was good. All in all I enjoyed my stay there.

    Everything was OK. Not first class but certainly adequate.

    8.3

  • Raul
      Italy
    August 21, 2014

    Conveniently located close to the station.

    Staff (except one gentleman on the reception) wasn't polite at all. The room wasn't clean, had around twelve mosquitos inside, had blood and mold on the wall, dust in the air conditioner. Besides we had to walk a lot to get to our room and it had no elevators.

    3.3

  • Amadu
      United Kingdom
    August 21, 2014

    Breakfast & location of the hotel.

    Beddings and toiletries were not adequate. The lack of wi-fi in the room was also disappointing.

    5

  • Soteris
      Greece
    August 19, 2014

    Position near the train infront of Ferovia boat station

    Many many stairs no elevator bad beds dirty aircondition dangerous for health,poor breakfast, very expensive ,it should be less than 2 stars

    4.6

  • Keke
      Georgia
    August 19, 2014

    Location, room

    No wifi in rooms, no elevator

    9.2

  • Farnaz
      Switzerland
    August 19, 2014

    Breakfast was inexpensive with a fair quality. Good Location: Distance to the Guglie dock was less than 7 mins.

    Hotel decoration, i.e. rooms and lobby, was uncomfortable and not pleasing to the eye. Staff's behavior was impolite and unprofessional. No internet connections in the rooms. No elevators.

    4.2

  • Anonymous
      Sweden
    August 16, 2014

    location

    shower not clean

    6.7

  • Lajos
      Hungary
    August 15, 2014

    - clean and tidy room, - the bathroom was spotless and well equipped - kind, helpful staff - good location, - a hearty breakfast,

    - slightly soft beds, - the key is also open to other rooms...

    9.2

  • Kimberly
      United States of America
    August 15, 2014

    Great service, nice clean and big rooms...

    It was a bit far from the center but the metro was 2 minutes away which made up for it

    9.6

  • Carlos
      Australia
    August 13, 2014

    Breakfast Location

    7.9

  • Emmanuel
      Switzerland
    August 12, 2014

    welcome was not quite what I expected, but I warmed to the staff in due course, and they were very helpful.

    the room was horrible, because it was so small, and nthe air con made a noise all night, and I was put in a room that was really at the far end of a lot of twisting ocrridors.

    6.7

  • Ali
      Libya
    August 11, 2014

    clean hotel close to rail station good breakfast gentle man on the reception we leave our luggage after the check out with NO Money

    the two doors :ll no elevator

    8.3

  • John
      Denmark
    August 11, 2014

    Surprisingly unfriendly staff in reception area

    5.4

  • Milan
      United States of America
    August 10, 2014

    Nothing

    The disgusting floors, rock hard bed, and the 100 degree heat in the room, making it impossible to sleep! Worst hotel experience in our lives!

    2.9

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