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Starhotels Rosa Grand

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Newest reviews for Uptown Palace

  • Cynthia
      Singapore
    September 2, 2014

    As a solo lady traveller I feel totally safe. Hotel facilities are good and love the breakfast. Room facilities are well equip.

    If WIFI service can also be made available in room.

    10

  • Christian
      Germany
    September 1, 2014

    The hotel is in walking distance to the center of Milan. Our stay included breakfast, which was good but not great. The hotel personal was friendly and always helpful. The rooms had a modern interior and were nice and clean. We especially liked the shower; get a room with shower instead of a bathtub! Hotel has a nice lobby and bar area with free Wifi access.

    Parking a large car is not possible in the hotel garage.

    8.3

  • Yousuf
      Qatar
    August 31, 2014

    Staff and the good service with as..

    The room was small

    9.6

  • Anonymous
      Canada
    August 31, 2014

    Within easy walking distance of the Duomo and main sites of Milan, the Uptown Palace is a good four star service at a great value within the city center.

    No iron provided. This is a must have for me when travelling as inevitably my shirts become wrinkled. Ironing only available by paying for their overnight service. This marred my otherwise great experience here.

    9.6

  • Anonymous
      Saudi Arabia
    August 26, 2014

    There was no iron in the hotel , they told us that they only have an external pressing service which wasnt convenient at all.

    8.3

  • Susan
      Australia
    August 25, 2014

    The hotel was well positioned with a only a 10 minute walk or 2 tram stops to the Duomo area. The decor was very nice, modern and comfortable. It was a good size hotel, not too big. Breakfast was very good.

    The staff were pleasant but did not over extend themselves. A small gripe, as overall we were very pleased.

    7.9

  • Adil
      Pakistan
    August 21, 2014

    great bathrooms, excellent breakfast....

    8.8

  • Dennis
      Germany
    August 17, 2014

    Uncomfortable Blanket; No shower curtain; Not enough service personnel at the breakfast, it takes forever to get a cappuccino

    6.3

  • Anonymous
      United States of America
    August 13, 2014

    Breakfast was just OK. Hotel seemed pretty new?

    Breakfast was un inspiring. Coffee was awful!! order a capuccino, beware of the grouchy waitress when you order one. No iron and ironing board in guest rooms. Passed right by on the street, no "arrival" experience.

    6.3

  • Mohammed
      Italy
    August 13, 2014

    I would like if the wifi service is free.

    9.6

  • Katrina
      United States of America
    August 10, 2014

    The location

    The service.. The water got cold when taking showers. There were no shampoo, soap. We ran out of toilet paper.

    5.8

  • Anonymous
      United Kingdom
    August 9, 2014

    Big room Lovely bathroom Reasonable location Staff on reception were fantastic

    Strong smell of cleaning products in bedroom Breakfast was awful Expensive for what we got

    6.3

  • Robert
      Australia
    August 9, 2014

    The staff were very helpful and the room was comfortable. The hotel is in a quiet area within walking distance of the main attractions.

    The prices of drinks at the bar were relatively high.

    9.6

  • Nessa
      Switzerland
    August 7, 2014

    Fabulos Staff comfy bed! :)

    10

  • Jose
      Portugal
    August 7, 2014

    Cleaniless, friendly people,

    price to high for rooms offered

    7.1

  • Anonymous
      Taiwan
    August 7, 2014

    Good service. Everything is great!! Really enjoy the stay. Not far from the tours location. Good breakfast!!

    10

  • Alruwaili
      Saudi Arabia
    August 6, 2014

    I liked the location only for this hotel while other services are really very poor so I will not recommended this hotel to any of my friends,

    the very simple thing in all around hotels in the world should give a water for coffee with the complementary which is not provided in yours, the internet is a basic now a days however it was given in a very poor way even in the lobby the price is very high comparing to the services

    4.2

  • Sami
      Saudi Arabia
    August 3, 2014

    Very poor service for the Internet like you are bigging the hotel in a very sham full way, no water in the rooms for coffee while there is a coffer and tea, it's really, it's really u pay a lot and take a very poor service, I would never back again to this hotel

    Size of the hotel room, Internet charge, no water for the coffee as a complementary while there is a high cost, this really unfair

    2.9

  • David
      United Kingdom
    August 3, 2014

    Great location & hotel is very clean & quiet.

    9.6

  • Maha
      United Arab Emirates
    August 3, 2014

    pictures displayed in booking.com are way better than reality, the breakfast restaurant was too small full of guests we had to wait for 5 min to get a table!.

    3.8

  • Anonymous
      Germany
    July 30, 2014

    Nice location and nearby the inner city (walking distance) good breakfast

    8.8

  • Michele
      Italy
    July 28, 2014

    Location room facilities Cleanliness

    no free wifi

    8.3

  • Mina
      Canada
    July 27, 2014

    Cleanliness of room, bathroom

    Arrogant and angry looking staff. Insulting internet arrangement; Every 30 minutes you have to walk to reception to get the new password. ( face THE staff!) Felt like government ran place!

    6.3

  • Ruta
      Switzerland
    July 25, 2014

    Very clean and breakfast was great

    Very small rooms. Not very friendly staff unfortunately.

    6.3

  • Asmaa
      Egypt
    July 24, 2014

    Room service and cleanliness of the hotel

    Wifi only available in the lobby!

    6.7

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