Grand Hotel Verona  

Internet excelente, localizaçao proxima do Termini Puorta Nuova para pegar o trem, sem ficar distante das atraçoes turisticas (dey para ir a pe para a Arena). Quarto triplo de bom tamanho, com 1 cama de casal e 1 de solteiro. Bastante Espaço para a bagagem.

Fomos recepecionados por um funcionário gentil e cordial, que ofereceu o early chek in. A suíte acomodou confortavelmente minha família (dois adultos, duas crianças de 09 e 12 anos), a limpeza do apartamento foi impecável e havia mimos para todos (roupões, pantufas, amenities de primeira linha). A vista do quarto dava para um jardim interno muito bem cuidado e com muito charme. O Buffet de café da manhã nos passou a sensação de ser meticulosamente pensado (havia frutas frescas, cereais, frutas desidratadas de primeira, até chocolates e amanteigados para as crianças), uma seleção de queijos excelente etc. E a cortesia no atendimento durante o café era primorosa. A suíte tinha boa decoração e estava reformada. Bravos! Parabéns!

O book de serviços do quarto informava a disponibilidade (gratuita) de bicicletas; mas, quando solicitamos, recebemos a informação de que o serviço não estava disponível. Faltou cuidado na retirada de informação do book.

Nice room with view over garden, close to the Arena for the opera, good breakfast, friendly staff

The desk staff were excellent and provided marvelous info. On places to go etc.

Like most hotels in Italy you can only have scrambled eggs but not fried unless you pay extra. I would have thought that a little unfair but that's a general comment rather than a complaint.

i was really impressed with the level of service receive from this hotel given the poor standards of hotels in Italy in general ... Verona is a lovely place and this hotel made our stay even better, they sent us a free bottle of champagne once they knew we were honeymooners .. i absolutely loved the staff ... internet connection was good and the breakfast was lovely, location couldn't be more idea between the historical center and the train station .. i would go there again

Location is excellent. Parking options rather poor.

Rather overpriced

Very good location

This hotel represented very poor value for money. I paid £300 per night for a very ordinary room. It was far too expensive for what it was.

Very good

It was a classic four star hotel. All aspects of its presentation and service were excellent.

We prefer a wifi service that provides a 24 hour option based on actual time of signed-on usage rather than a straight 24 hour block.

Staff were generally courteous.

Room was very small and not good value for money. Selection at breakfast was limited. Not very "grand" at all.

Everything...the hotel is clean, staff professional and the location is perfect. I loved having soft and clean linens that is not the norm for Italia!! Verona is a magical place and the Grand made it even more so.

Hotel staff were very friendly and efficient.

The room was expensive for a hotel which is not 5 star. The pillows were heard and uncomfortable.