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Review score
Score from 183 reviews
Hotel Victoria provides affordable rooms in Florence's historic center. The Accademia Gallery is 550 yards from here and Santa Maria Novella Train Station is just a 5-minute walk away. The Victoria's rooms are air conditioned and have minibars. Victoria Hotel's helpful staff provide a 24-hour service at reception and at the bar. There is also a TV room. Breakfast is served from 7:00 a.m. until 9:00 a.m. Hotel Rooms: 28 Most recent booking for this hotel was 16 minutes ago from Italy
GeneralBar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safe, Heating, Baggage Storage, Air Conditioning ServicesFax/Photocopying
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Total Hotel Score:6.8
Based on 183 reviews Guest reviews are written by our customers after their stay at Hotel Victoria. |
Score breakdown
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Score filter |
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Eva
Group of friends
Dublin,
Ireland
May 16, 2012
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Location near train station and market and all the main attractions. And for eating delicious and cheap in Naborne inside the market where the locals go :) The noise from the street
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9.2 |
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Brian
Solo traveler
galway,
Ireland
May 16, 2012
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Person at reception was very friendly and had fluent English. Many tv channels. I think there is a bar outside the room I stayed in and there was some noise during the night, although overall my stay was enjoyable.
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9.6 |
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Robyn
Mature couple
Canberra,
Australia
May 3, 2012
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The location suited our purposes - close to major tourist sites and the train station. the noise from the nightclub across the road made it impossible to sleep until they closed at 1.30am. The rooms were not sound proof so you could hear whatever was going on in the room next door and in the corridor.
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4.6 |
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Megan
Young couple
Brisbane,
Australia
April 27, 2012
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The staff were lovely. There's no internet in the rooms, only in the foyer. Also, the bath had a drainage hole so you couldn't really fill it to a reasonable level....
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7.5 |
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Ang
Young couple
SCHWECHAT,
Austria
April 20, 2012
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close to the trainstation Firenze SMN and the city center free wifi room space is awkward and poorly equiped. wall is too thin to stop noise.
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5 |
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Sarah
Solo traveler
Sydney,
Australia
April 16, 2012
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Really close to the station and Good location for walking around Florence. Room was very pleasant and clean.
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7.5 |
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Judith
Mature couple
franklinville,
United States of America
April 10, 2012
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Location was good - near the station and the Duomo. Plenty hot water and big fluffy towels. Good Internet connection. When we arrived there was no one behind the desk, no bell, no indication that someone would be returning (a young man finally did return after about 5 minutes). The room had an awful sewer smell and was very cold. Also, lots of street noise. No hairdryer. The breakfast had stale pastries.
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3.8 |
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Marta
Young couple
Vila Nova de Gaia,
Portugal
April 7, 2012
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With all the bad things of this hotel, the beds are confortable and the products as the soap and shampoo were good. Too noisy, the bathroom is awful, the staff is very unprofessional and I don't know how it can be a 3 star hotel.
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3.8 |
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Ekaterina
Solo traveler
ekaterinburg,
Russia
December 30, 2011
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Very convenient location, rooms are exactly like on the pictures presented on boking.com, staff was friendly and helpful. I didnt have a bfst included and was thinking to pay extra for it on the spot, though when I came there was no food left for me as the restaurant attendant said they were counting only on those who had bfst included. So just keep it in mind when you do ur booking:)
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8.8 |
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Andrea
Group of friends
FPO,
United States of America
November 14, 2011
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Close to train station. The walls were like paper. You could hear everything in the hallway. Window did not shut properly. Very basic. Not very attractive.
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5.8 |
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David
Mature couple
sao paulo,
Brazil
October 27, 2011
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Good location only. The staff was rude and not helpfull. I believe this is a hotel for people who knows the city very well.. The staff was rude.... No wi-fi, no warmer in the room and was very cold..small bathroom. Next time I will pay 200 more euros and have some more information and kind. I stayed 3 nights there and I wont go back again
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4.6 |
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Nicholas
Family with older children
Nowra,
Australia
October 19, 2011
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Excellent location if coming from main train station. Easy walk to all the tourist attractions. Very friendly and helpful staff. Very poor breakfast so save your 5 euro but there is an excelent cafe just up the road which does an excellent breakfast.
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8.8 |
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Hila
Young couple
or-yehouda,
Israel
October 17, 2011
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Good location, close to the train station and the duomo. It's a busy street but it has everything. Our room was very small and the mattress was horrible.
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5 |
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Tracy
Solo traveler
Innisfil, ON,
Canada
October 15, 2011
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Good location to walk from the get around town. The interior looks run down and needs work. Bed was uncomfortable, was a cote style. Hard to communicate with the front staff.
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4.2 |
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Stephen
Mature couple
Glebe,
Australia
October 12, 2011
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Position This hotel is very dated, I'm not sure how it got 3 stars, must have borrowed a couple I would think, was a shock to find the meagre breakfast not included
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4.2 |
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Karena
Group of friends
mechanicsburg PA,
United States of America
October 9, 2011
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Hotel is very old and unique. After the first day we began to enjoy the staff. Would stay again Stated wifi but none was available. Our room was ok with a open window but some rooms are very dark and dreary. Aircond was broken first day. Terrible bugs. We got bit in our sleep
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7.1 |
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Emmy
Young couple
Turku,
Finland
August 28, 2011
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The hotel had a very good location and the room was clean. no safetybox in the room.
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8.3 |
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Yong
Young couple
Giovinazzo, Bari,
Italy
August 21, 2011
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good location. friendly staff. big room. Noisy in the night. Not so clean in the room.
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5.8 |
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Gary
Mature couple
Runcorn,
United Kingdom
August 5, 2011
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Excellent location. Friendly and helpful staff. Could use a coat of paint.
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8.8 |
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Veselin
Group of friends
София,
Bulgaria
July 18, 2011
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the location is great the room was really small
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6.5 |
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Mary
Young couple
Madrid,
Spain
July 15, 2011
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The location was the best. Really close to everything you want to see in Florence. The markets are just a 2 minute walk, and the Duomo is 5 minutes away. Santa Maria Novella Train Station is a 5 minute walk. Good price, clean room, and helpful staff. Would recommend it and would stay again. It's nothing fancy, but it does the job. Good for hot summer days, because they have air conditioned rooms.
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8.8 |
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Meaghan
Group of friends
APO,
United States of America
June 1, 2011
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The staff was friendly, fresh towels and room was cleaned daily. And excellent location. Easy to find from the train station and few blocks from San Lorenzo market. Great price for being able to stay within the city. The room was basic but everything you need and a great value for the price. Will stay there again when traveling to Florence.
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8.8 |
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Maria
Young couple
Moscow,
Russia
April 28, 2011
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Greate hotel staff!!
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10 |
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Simone
Young couple
Tombolo (PD),
Italy
May 16, 2012
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La posizione strategica rispetto al centro storico Le uniche cose che ci sentiamo di mensionare sono: l'assenza in camera di una presa tedesca e la televisione che non funzionava a dovere.
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7.5 |
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Andrea
Group of friends
Alcamo,
Italy
April 24, 2012
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Posizione ottima per visitare la città, staff cordiale e disponibile.
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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