in an ideal world, rooms could be cleaner, I found bits of dust here and there. But nothing major.
We liked absolutely everything from helpful staff who set us in a separate room for breakfast with our noisy 3 years old, our spacious bedroom with an amazing view on the volcano, taking a bath in our jacuzzi before breakfast is a dream ( I still miss it :), thermal lake is amazing as well. We liked living on the Villa itself, and we were glad we did not book apartments, because despite it looks like they are a similar type of accommodation, they are actually very different! Villa is located closer to the thermal lakes, has breakfast included served in a lovely room with a wood-burning fireplace, large comfortable beds (unlike sofa-beds in the apartments), huge windows with stunning views, parking by the front door, and the privilege of living in a stunning historic house as well of course. Unlimited towels and bathrobes, bags for carrying stuff to the thermal pools, everything is organised for the maximum comfort. Amazing.