Being really picky, the wiFi can be a little patchy around the pool and garden and non-existent in the ground floor room I moved to for a late check-out. Not a problem for a few hours, though.
Water temperature fluctuated during my morning shower but,again, not a big issue.
Lovely staff, thankfully, with really good English language to make up for my ultra basic Italian phrases. Modern, comfortable room (I had #14 with a nice view of surroundings including pool) very tastefully decorated. Loved the pool, manicured, lawned garden with some shade trees, too. Nice breakfast and good location, considering that viewing the old town Ragusa Ibla from the newer area is a must, but the return uphill climb is fairly strenuous so consider a bus or taxi if that is a problem for you or reward yourself with a swim afterwards. I wouldn't consider staying anywhere else in Ragusa - great value for money