Hotel Villa Malpensa  

More than 30 degree in the room (room not ready...)

The hotel itself is very beautiful and even though only 800 meters from the airport, there's no noise from airplanes. You wouldn't think you were in an 'airport' hotel.

As it is situated next to the airport, it would benefit the hotel to look at the business travelers as clientele. Now it hasn't really identified who it aims for, while I think it could do so much better in service and ambiance if they did. I wouldn't recommend it to business travelers, nor to holiday or short stay travelers.

very close to Malpensa.

limited # of staff = delays, no facililties, uninviting path to pool. mediocre food; ancient building not updated.

It's close to the airport, but not quite (need transfer bus); staff couldn't care less; room stale & drab; in sum, only to be opted for if the Sheraton is full / massively overpriced.

To be honest it's a good location but not sure I would stay again - it's my 3rd time there and it seems to have changed in a negative way -

Convenient to airport

Restaurant closed

A beautiful looking hotel and very close to the airport.

the proximity to the airport, car parking, shuttle buss, the glass of wine at dinner, the staff

I liked how the room had everything: a safe, a fridge, a tv, air conditioning, etc. They also provided a shuttle at the time I had requested.

I wanted to talk to the hotel when my flight got in. They warned me that I should use their shuttle, but I did not know I had to go across highways. A closer hotel would be better, but by taxi it's only 12 euros.

The best part of staying at the hotel was the free shuttle service to and from Malpensa Airport.

There were no blankets in the room and only one pillow. Also no tea and coffee facilities.

Considering what they charge per room normally, our special tariff was probably good value - considering the proximity to the airport. The location is only good if you want to be close to the airport, otherwise avoid it, there is nothing nearby (I.E. shops, restaurants etc.)

Generally the service was quite poor for a 4 star hotel, no help with luggage, supercillious bar staff and driver, lacking in manners while serving food from the bar menu, aloof receptionists. Most cold and unpleasant staff during our entire 3-weeks stay in Italy. The regular room rates are high for this hotel. We only rate our stay as fair in terms of value because we got a very special price.

The staff are very generous, kind and welcoming. We liked that it was so close to Malpensa Airport and provided a free shuttle till very late at night. The Manager was very helpful to us. We loved the setting of the3 beautiful Villa and it's rural surroundings. If we return, we would definitely stay there again. The breakfast was superb.

This hotel must be a well-kept secret. It is charming, personal and luxurious and just a stone's-throw from mxp airport. Our overnight stay before a morning flight back to the U.S. turned out to be one of the highlights of our trip. The people were wonderful, dining room was divine, and the shuttle to the airport took less than five minutes. It may be a little isolated for a cram-everything-into-one-day tourist headquarters, but it was perfect for us. It would be a good place for business meetings, too.