when we arrived we were welcomed by the owner in a quite distant form. we were told about 10 minutes what we are NOT allowed to do (no eating, no drinking in room, no running, no jumping....) - when we asked if there is a possibility to connect our tesla electric car the first spontaneous answer was: "I cannot do this, because I do not know how much to charge you." so it seamed to us the biggest concern was not to show good will but how much could be asked for this service. same particular attitude shows the breakfast buffet: no fresh juice, industrial pastry, nothing home-made, small fruit platter and for breakfast you have to pay extra if you want a capuccino (3 euro!) as there is only american coffee or tea free. we found this quite fussy and it left us with a smack that guests are a necessary evil and they are allowed to pay (five star hotel prices) but not really welcomed (service at hostel level)
the place and the location is really great, it is calm, yet not too far from Montecatini Terme and highway - so you reach quickly all the Tuscan points of interest - Firenze, Lucca, Pisa, Siena etc. the rooms are very clean, all materials and furniture are of high-grade quality, the restoration of the house was done with a lot of accuracy and attention also to the smallest detail, park and swimming pool are really beautiful. secure parking lot.