Villacampomaggio

The staff was extremely helpful. The accomodations were very much a good surprise. They were modern with a rustic touch and very comfortable.

The staff was very kind and helpful, and it is a very nice facility.

We did not realize the hotel was not in Radda -- it is 5 miles from Radda -- we did not have a car, so this was a problem for us. It cost us between 40 to 60 Euros just to get to a restaurant.

The location is faboulous. The facilities excellent and the staff helpful.

There was no receptionist after 21.00

This place run properly has lots of potential. Breakfast was well done and the room spacious and clean.

Not enough signage. No sign saying reception this way. Sign should tell people to park here first then from there the signs should direct people to the reception counter. Also sign saying restaurant should be removed because there isnt one. Needs more information for guests.

The room was OK , very comfortable bed . Interesting decor . Small window made it quite dark in the room . Lovely views but difficult to see from the room . The terrace and the pool looked nice , but without comfortable furniture or the ability of staff to provide any kind of service not a place to have a relaxing time .

There was no kitchen . This place is advertised as a classy retreat with lovely food and an interesting wine cellar . The pool and terrace are beautiful but are not set up for guests . So the only place to be is in your room . When we spoke to the Manageress she said we should not expect hot food as it was not a five star hotel and said that the reason for the closure was beyond her control . She was quite dismissive of our concerns . We then pointed out the road signs depicting five stars and their own advertising literature . It then transpired that the reason for no kitchen was that they have not hired any staff , so it is thier fault . We were very unhappy and so changed our hotel . Once the manageress realised her argument did not stand up to scrutiny she admitted it was misleading and said that she would contact Booking.com and change the advert . It will be intersting to see if that happens .

The hotel is really nice, actually better than what shows from the pictures. It is set in a beautiful and peaceful location, and yet within easy reach of several nice Tuscany towns and wineries. The room was big with a huge and very comfortable bed, and the premises were high standard. Great pool, great spa, good breakfast.

The hotel manager is an arrogant woman who tried and insisted on cheating us into paying extra for a baby cot, although it was clearly specified in the booking conditions that there was no extra charge for that. Despite her, the rest of the staff was good and friendly.

The informative staff gave information on the nearby vineyards and restaurants and called to make a reservation for us (free of charge.) The spa space and emotional showers were a nice surprise. Beautiful surroundings, facilities and amazing bathroom. Private and gorgeous.

One staff member was reluctant to set up a table for us outside in the morning even though it had been offered to us.

Like being at home :) Warm regards for friendly owner!

Location and facilities were good / excellent

Staffing levels and their experience were below what is expected at this quality hotel. However staff were friendly and helpful.

Malgré la surprise d'être seuls clients dans cette grande maison (mi- octobre, c'est la fin de saison pour eux), nous avons été très bien accueillis, le spa était accessible, le ptt déj copieux... Ce doit être magique en pleine saison quand on peut aussi profiter de la piscine et de magnifiques balades !

Cordialità del personale, la colazione, il centro benessere e il paesaggio che circonda la struttura.

Carenza di personale, ristorante non funzionante, camera poca spaziosa e buia.

Tolle Lage in den Hügeln des Chaianti, sehr gutes Resort, pool, Damppfbad und Sauan, für Italien sehr gutes Frühstück

Service nur bis 21.00 h , teilweise ncht ganz saubere Zimmer, Haare im Bad etc.