Best Western Hotel Villa Mabapa  

Beautiful location

The appearance of the hotel, including lay-out, accessibility (I am a disabled traveller), location - very near to connecting bus to ferry for Venice. Its peaceful location and gardens. Hotel very well maintained. Staff friendly but not intrusive. Breakfast was very good and had lots of choice.We stayed for dinner one evening and it was lovely - dining room very well presented and food delicious. The biggest bonus was we requested an accessible room with walk-in shower for my needs. We were allocated superior doubles next door to each other which had their own on-suite. I was also given exclusive access to a disabled toilet/shower room immediately outside my bedroom door which was excellent and made my time there stress free. Top points for considering guests needs. We would go again.

We would have liked the hotel to offer snacks during the day especially at lunch time. Unfortunately we had to go to a nearby cafe which was the only downside. Perhaps this facility is available in summer months but it would have been nice to have lunch/a drink in the hotel/garden during the day as we sat out given warm weather.

The hotel was comfortable with courteous staff however we were disapointed that our booking for out return trip was altered to another hotel due to work being done at Villa Mabapa and also that the second hotel queried on more than one occasion whether we had paid. I knew that I had paid Villa Mabapa for both weekends but they hadnt told the desk staff at the alternative hotel, however both were comfortable and we enjoyed our stay on the Lido.

Location is very good - just a 10 min stroll to vaporetto S.M.Elizabetha station and 3 minutes to ferry port S.Nicolo. Water taxi stop just across hotel's entrance. Hotel staff was excellent and very helpfull. We stayed 11 nights and never had even a small problem. We got a top floor room in the main building with a huge L-shaped balcony (overlooking hotel's garden and views of the lagoon) Room was cleaned every day. Continental breakfast (scrambled eggs, cold meats, cheeses, cereal and also Italian dolci) served from 7am to 10am. Would recommend!

Excellent location on Lido with walking access to car ferry and passenger ferries.

Bathroom cleanliness considered marginal with dirty ring on bathtub and toilet. Also, a daily battle with ants in the bathroom. Breakfast considered marginal, too with respect to fresh fruit, healthy whole grain breads, and real American breakfast. This hotel rated four star, but should be rated three star at most.

The views of the lagoon are great from Villa Mabapa especially at sunset. I like the location of this hotel as it enables you to enjoy the benefits of both the lido di venezia and the city in a quiet and comfortable setting.

Clean, comfort room. Very rich breakfast. Included in the price of the room, a journey and a live demonstration of glass manufacture in the island of Murano. Lido is a quiet and luxurious area, with only a 15 min with the ferry from San Marco's square.

We were able to hear the walk and even the flow of the water of the guests of the room above ours, while having shower . There was nothing to avoid hearing the noise of the room above.

nice location, part of the staff very helpful and friendly,

part of the staff rude and unfriendly, boring breakfast menu, no greens.

We liked the garden very much. We had our breakfast in the shade of the trees. The room we had was nice and clean, staff was very friendly. Everything was just great! We will come again!

Excellent facilities, good location, good sized room, excellent breakfasts

Location, clean, quiet

Staffs could be a bit more friendly and helpful but over all they were not rude.

El hotel es muy cómodo y lindo. Además tienen bicicletas disponibles para hacer recorridos en Lido. El desayuno es muy bueno y las habitaciones son súper amplias

No hubo disponibilidad para encender la calefacción y en la noche nos estábamos congelando. El hotel es muy frío por las noches.