Villa Oriana Relais

if you stay in italy,you should stay in a villa\boutiqe hotel.if you stay in soranto-o.r.l.is THE place to stay in.everything there is just perfect.the homemade fresh cakes and fucacha in the morning,the warm welcome,the personal treatment from the owners and the manager.we stayed in big,noisy 4 star hotels.we would prefer staying in this villa.we were sad to leave,but promised ourselves to be back.

the dining room needed some added furniture for a warmer feeling

Location was good. Staff were very friendly.Breakfast was good.The entire villa was clean.

We did not get the junior suite room that we had booked. I would not have booked this hotel had I known that only a normal double room would be allocated. The room was quite bare and although it had a small "terrace" there was no view at all.The room therefore was merely somewhere to sleep rather than spend any time. Any hotel room would have sufficed in these circumstances. Initially the person who showed us to the room insisted that we did have a junior suite ,and that caused some irritation (it was so obviously not !). It was not until the following morning that the manager admitted that a mistake had been made and that neither a junior suite nor any room with an ensuite with a bath ,as opposed to a shower , or a room with any sort of view, was available on any of the three nights we had booked.He did however offer to reduce the price of the room and buy a meal at a local restaurant (we paid for the wine) as a way of apology. I would rather have paid more for the room initally booked as the description of the room was a major factor in choosing where to stay . Co-incidentaly ,we met another family (of four) at a restaurant that had booked into The Oriana but on arriving were told that their room was not available and that they were to stay their first night at a local hotel.The staff were friendly ,that is admitted , and the whole place was clean and tidy but our stay was definitely spoiled by not getting what we had chosen and booked (although as I have already explained , the girl who showed us to our room pretented that we did have the junior suite!). As we were there for only three nights, leaving early the last morning, there was no point finding anywhere else.The owners are obviously proud of their villa and are more than pleasant with their guests, but in reality, The Oriana is a simple,very clean ,no frills place to stay in a rather ordinary modern building .

Excellent views of the bay.

Would have been nice if the roof jacuzzi was open later into the evening

Calor humano, gentileza e cuidado em todos os detalhes.O café da manhã era fantástico. Este foi um dos melhores (senão o melhor) hotel, que já ficamos de acordo com nossas características.

La Signorilita' in tutto.

Mały rodzinny hotelik. Bardzo miła i również rodzinna atmosfera. Musimy przyjechać na dłużej. Sok pomarańczowy i lemoniada nie do zapomnienia. Small and family hotel. Very frindly and familliar. Great atmosphere. We have to come for longer... Orange juice and lemanede- unforgettable.

Roen og stillheten vekk fra masete Sorrento var deilig. Takterrassen med jacuzzi bra. Frokost bra. Utsikten mot Napolibukten og Vesuv var nydelig. Rommet første natten bra.

Hotellet må på sine websider informere gjestene om at de kan bli plassert i en leilighet utenfor hotellområdet slik vi ble siste natt.Foreslår vann i kjøleskapet på rommet. Behandle alle gjester likt uansett nasjonalitet og lengde på opphold.

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