Hotel Villas Resort  

schöne, sehr gepflegte Hotelanlage. Die Suiten sind in kleinen Villen untergebracht und sehr ruhig gelegen.

Buffetrestaurant bei Halbpension war sehr laut. Es sollte etwas darauf geachtet werden, dass Personen ohne Kinder nicht mitten in Familien platziert werden. Diese Möglichkeit würde ohne Probleme bestehen. Ansonsten müsste ein a la carte Restaurant vorhanden sein, damit ein Nachtessen ohne Kindergeschrei und Animation möglich ist.

Spacious feel, with villa style accommodation dotted around the site. Feeling of privacy and being part of a "community" rather than a hotel. Although English speaking amongst staff was poor, the non-administration staff were incredibly friendly and helpful - esp to those with young children. Dinner was excellent. The shuttle service to the beach was very efficient and waiting time was minimal to zero. Fabulous beach. Not necessarily a must-return-to place, more because there are so many other places to experience and it is not that special, but would happily recommend it as a place to stay for a beach holiday without excursions - there is no where worth going to in the locality. A good place to relax.

Rooms were clean at the start, but as our stay progressed minimal cleaning, esp the floor. The minibar can only be used for hotel drinks. Reason given was for hygiene - of course in reality it was for the usual profiteering. Absurd in a hot climate when you need to drink litres of water each day. Efficient and friendly staff at the beach bar, although the food was disappointing - a marked contrast to the main restaurant. Whilst outside staff were excellent, at the administration level the service and competence was appalling. Totally un-acceptable for a 1 star hotel, let alone a purported 4 star. The staff were inefficient in communication prior to arrival; emails had to be sent several times to elicit a response, which was usually incomplete. On site there was an element of Faulty Towers in terms of attitude - the customer is wrong and merely there to be tolerated - so different from the rest of the staff. Information provided was either wrong or non-existent and when questioned the response was to suggest it was fine (we were wrong) and they could not care less.