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The Westin PalacePiazza della Repubblica 20, Stazione Centrale, 20124 Milan (Show map) Very good, Score from 226 reviews“I liked everything throughout my 2-day stay”
Dariya,
Kiev
The Westin Palace is an impressive building in Milan’s business district, 165 ft from Repubblica Metro Station. Rooms are decorated in Neoclassical style and feature an LCD TV. The Palace boasts a red marble façade and a rooftop terrace with city views. The hotel is complete with a spa center and the Westin Workout gym. The designer rooms have pastel-colored walls and precious antiques. Each room features the brand’s Heavenly Bed and Heavenly Bath. The Westin's Casanova Restaurant serves Mediterranean cuisine for lunch and dinner. The Lounge Bar is decorated with precious woods, leathers and fabrics. Hotel Rooms: 228, Hotel Chain: Westin.
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Total Hotel Score:8.2
Based on 226 reviews Guest reviews are written by our customers after their stay at The Westin Palace. |
Score breakdown
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Score filter |
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Anonymous
Hong Kong
5
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The staff was very helpful and the room was clean and very comfortable. I have been quite shocked that there is no free wi-fi in the hotel and/or in the rooms. It is also particularly even worse here because we have to go to the business center to buy 30min or 1h of pass for wi-fi. In the year 2011, there is free wi-fi almost everywhere - why not in a luxury hotel like Westin? Is it Westin's business to get revenue from customers out of the wifi usage? Unfortunately, this stance on wifi clearly distances the Westin hotel from most of other luxury hotels.
4 out of 4 people found this review helpful, did you?
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7.9 |
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Khalid
Riyadh,
Saudi Arabia
5
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The hotel facilities are great as a 5 stars hotel. I stayed more than 4 times in this hotel, the hotel and staff attitude differ according to the season, if it is a low season they are very nice, if it is a high season they don't care if the guest is satisfied or not, specially if they have alot of vip guests. The hotel adminstration every time I stayed there I feel the are become more and more money oriented and less caring about the guest stisfaction or value for money, specially duing the high season.
3 out of 3 people found this review helpful, did you?
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8.3 |
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Bernardus
kampen,
Netherlands
5
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the design of the room and hotel the restaurant was good and staff was good and nice teras but the staff over all was really BAD
1 out of 1 people found this review helpful, did you?
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5 |
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Anonymous
United States of America
5
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My son and I had the opportunity to appreciate a fantastic experience at your hotel. Place, room decoration, service, staff, quality, ........ all was perfect!!
1 out of 1 people found this review helpful, did you?
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10 |
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David
dublin,
Ireland
5
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Comfort of room Breakfast not included
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Australia
5
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Luxuriuos, location
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
United Kingdom
5
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The rooms & facilities at the hotel are excellent - especially the gym - it has state of the art equipment - & it's very stylish. The Westin were kind enough to upgrade us without prompting. The staff were very friendly, professional & helpful. I would highly recommend this hotel to anyone - even the location was perfect for us. Thank you
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Qatar
5
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The welcoming smile and assistance provided by the staff on arrival in particular the conceriage !
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Malaysia
5
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Staff was great - really helpful and of course, the great smile. Would definitely return!
1 out of 1 people found this review helpful, did you?
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8.3 |
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Amalia
Guangzhou,
China
5
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The room was very nice, warm, cosy, the bed very comfortable. Very warm, nice central heating, quiet.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Lebanon
5
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Very good and helpful staff and very nice big rooms Waiting queue to check in and check out even if the staff at the reception is very professional and kind. They might need more staff to help.
1 out of 1 people found this review helpful, did you?
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10 |
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Olga
roma,
Italy
5
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The staff at the reception were very polite and nice! a 5 star hotel indeed! i liked very much everything
1 out of 1 people found this review helpful, did you?
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10 |
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Khalid
Doha,
Qatar
5
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The staff were verygood to us, the room is large and nice
1 out of 1 people found this review helpful, did you?
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8.8 |
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Sorin
Constanta,
Romania
5
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All ok.close to montenapoleone shopping area (10 min walk).minibar expensive 1 coke 10 euro
1 out of 1 people found this review helpful, did you?
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9.6 |
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Walter
chemin des cleves,
Switzerland
5
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Location, facilities, staff service was all exceptional A very small critism-the rooms could have been larger
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Netherlands
5
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heavenly bed
1 out of 1 people found this review helpful, did you?
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10 |
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Nelson
São Paulo,
Brazil
5
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The size and design of the room, and the localization. The restaurant food , good service but only regular food.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Ramtin
vancouver,
Canada
5
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design of the rooms and hotel and i liked almost everything in westin hotel and westin would be my best in milan the spa but that was not bad the price for such a massage was high
1 out of 1 people found this review helpful, did you?
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9.6 |
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Ali
Al-Khobar,
Saudi Arabia
5
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I liked the classic design of the Hotel, though, it needs a refurbishment....
Did you find this review helpful?
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8.3 |
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Ishkhan
Yerevan,
Italy
5
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Nice hotel Smoking guest room was terrible: old furniture and very bed smel.
Did you find this review helpful?
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5.8 |
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Caroline
Sydney,
Australia
5
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Room was too hot and could not be controlled by guests.
Did you find this review helpful?
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5.8 |
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Magdalini
PTOLEMAIDA,
Greece
5
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The location was excellent. The breakfast was really poor for the price they charge it (40euro per person). Also we have booked 2 same rooms and when we get there we realized that the one was a classic (really small) room and the other was a superior room.
Did you find this review helpful?
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5.4 |
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Mohammad
kuwait,
Kuwait
5
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The location is good for shooping and near to undergraund and main cerntrar staition train The grow don not speck english very good and don't helpful
Did you find this review helpful?
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7.5 |
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Victor
Рязань,
Russia
5
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The Westin Palace is very good hotel, but the price on the mini bar or Wi-Fi and breakfast Is more chipper.
Did you find this review helpful?
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8.3 |
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Anonymous
Qatar
5
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The room finishing I would have expected better than this considering that it is 5 stars
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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