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Newest reviews for Zambala Luxury Residence

  • Remila
      Netherlands
    August 21, 2014

    Dirty

    4.2

  • Anonymous
      Russia
    July 15, 2014

    +Comfortable rooms; +Complimentary fast WiFi; +Big flat TV with a good choice of channels; +Quiet neighbourhood; +Friendly reception.

    -Plastic cups in the kitchen; -No coffee machine of any kind;

    9.2

  • Xinya
      China
    July 15, 2014

    The location is not good, quite far from downtown, quite lonely in the industrial area.

    6.3

  • Roberto
      Singapore
    July 7, 2014

    Room size, close to center, well served by metro and tram

    The road in which the hotel is located is a bit seedy at night despite the proximity to the Chinese consulate provides the constant supervision of the local police

    7.5

  • Bob
      Hong Kong
    July 6, 2014

    average

    location a bit far from metro dishes is dirty no cleaning agent for dishes kitchen is not well equipped

    5

  • Anonymous
      Luxembourg
    July 3, 2014

    great room with a large bathroom, parking outside

    took a bit long to go to the city centre

    8.8

  • Renuka
      Netherlands
    June 26, 2014

    Spacious rooms, clean

    location: abandoned area, at night there were hookers standing in the street and cars passing by to pick them up, next to hotel construction site

    4.6

  • Sultan
      United Arab Emirates
    June 16, 2014

    Excellent place ...awesome feels like home ...clean and quite .

    Location little far from city center and public trans..

    10

  • Andrea
      United States of America
    June 14, 2014

    Unit was great.

    Felt like an unsafe area far walk w large suitcases from the train.

    8.8

  • Gianni
      Netherlands
    June 13, 2014

    Location, size of the rooms, equipment

    Could be better if they could serve breakfast or at least having a bar but this is minor

    8.3

  • Giovanna
      Germany
    June 12, 2014

    Everything perfect. Everytime again!

    Nothing

    9.6

  • Anonymous
      Sweden
    June 8, 2014

    Clean and nice.

    Location. The neighbourhood around was a bit creepy.

    6.7

  • Alen
      Bosnia and Herzegovina
    June 4, 2014

    Private parking free of charge.

    Extras applied for late arrival.

    5

  • Yanick
      Canada
    June 3, 2014

    It was a great deal for our money. Everything was perfect!

    10

  • Anonymous
      United Kingdom
    May 27, 2014

    My partner & I liked the facilities, cleanliness & staff helpfulness, and the ease of using Zambala. We would use this again.

    8.8

  • William
      United States of America
    May 27, 2014

    The staff were all excellent from the moment we arrived to the morning we departed (after holding our bags for nearly a week in storage for us while we explored Italy). Rooms were clean, well-lit and quiet.

    The location is a bit far from Central Station and there is no in-house breakfast.

    9.2

  • Seda
      Turkey
    May 22, 2014

    Modern, large and clean room makes you feel at home. Located in quiet zone. Just 4 stops to Duomo.

    You must walk around 15 minutes to closest metro station which is a bit hard if you are with a baby. Moreover, the area looks unsafe especially after 8 pm. Our bathroom sink was clogged!

    7.9

  • Ebrahim
      Iran
    May 19, 2014

    resarvation employee was impolait and she has bad behavior

    5

  • Graeme
      Australia
    May 18, 2014

    new, clean large

    location

    7.5

  • Andrew
      Australia
    May 17, 2014

    A nice large apartment for 3 adults and 1 baby. About a 5-10min walk to the train station and 5-10mins to a large supermarket. The apartment was clean and modern.

    The shower kept on flooding

    7.5

  • Anonymous
      Brazil
    May 11, 2014

    the building is not attractive if you look from the outside, but when you get ti the lounge you will be happily surprised, it is gorgeous, modern with the Ioga spirit atmosphere. The rooms and kitchen are fantastic and very fast wi fi

    it is not located in a nice area, so it is a bit dark early evening.. but it is a 10/15 min walk from the underground and it is fine to get back to hotel by taxi at night

    8.8

  • Lyudmil
      Bulgaria
    May 9, 2014

    Excellent hotel at excellent price. Room was big and very nice. I would definitely recommend this one.

    Location is not the best you can think of. Although it is not very far from metro it is close to railways and seems not very attractive.

    9.6

  • Magda
      Australia
    May 7, 2014

    It was spacious, had funky and practical kitchen utensils which were clean and of quality. The apartment felt like home to us and we lover coming back every night to the apartment. it was very cost effective and we got new towel and toiletries every day - some of the others don't change it until after 3 days! Great ambiances, very helpful and friendly staff. We would love to stay here again in the future when we visit Milan.

    Location is a bit if a bummer if you're catching the Metro ... you need to like walking. Otherwise OK.

    9.2

  • Nilton
      United Kingdom
    May 4, 2014

    Comfortable, clean, secure and big rooms!

    There is no oven and not a soap and sponge to clean the dishes!

    8.8

  • Yam
      Hong Kong
    April 15, 2014

    The poorest people I ever met in Milan! This is the first time I write for negative comment for hotel here as previous booking through Booking.com are great with good comments. I had my evening flight to Milan and have informed the hotel to make the reception to wait for my arrival, which is outside their normal hours with additional costs required. When I arrived around 23:40, which is 40min. late as compared to the hotel expected arrival time of 23:00, the reception even drove away from the hotel after seeing us ringing the doorbell at the gate and the next day the staff stated that it is the customers' responsbility to inform the hotel if they "foresee" they will be late. Eventually, we spent a night staying at the lobby without check-in since there is no contact being left and no response to emails etc. Afterall, I have asked the hotel to explain the reason for their staff driving away from the hotel even seeing their customers at the doorgate, but without any response and refund. I sincerely hope the management to be serious on facing similar issues and take actions to customers' comment/suggestion. A very terrible experience overall on the level of service and the way the management deal with their customers.

    5.8

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