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Newest reviews for Terra Nova All Suite Hotel

  • Gordon
      Canada
    August 14, 2014

    very good location friendly service delicious food great coffee lovely decor

    bathroom equipment seemed shoddy, door to bathroom didn't close, toilet wobbled, shower door didn't close, no hot water for a period

    8.8

  • Dawn
      United Kingdom
    August 13, 2014

    Bedrooms, service, bar area

    Breakfast and door generally do not meet the high level of accommodation also the pool was a disappointment!

    7.9

  • Vijay
      United Kingdom
    August 9, 2014

    Good Wi Fi access in most locations; Quality and standard of bedrooms Excellent Shower & Bathroom TV Channels

    Location ok, but dependent on taxi rides Renovation work going on meant limited lounge style facilities

    9.2

  • Joseph
      United Kingdom
    July 9, 2014

    Everything

    10

  • Marcia
      United Kingdom
    July 4, 2014

    Jamaican food and hospitality Clean

    No makeup mirrors or good lighting Too much corridor noise from cleaning staff and vacuum,especially early in the morning

    7.9

  • Fritzi
      United States of America
    June 24, 2014

    The welcome presentation in our room with the fruit tray, made us feel like we picked the right hotel. The ambiance was just lovely. The junior suite was beautiful and very comfortable. The garden shower was a nice touch in the already georgeous bathroom. The complimentary breakfast left nothing to desire, and the attention was just great. I will definitely go back.

    I didn't like that when I checked in, even though my room was prepaid, they wanted to charge $350 for incidentals on a 1 night stay.

    8.8

  • Wayne
      United States of America
    May 18, 2014

    Great breakfast. Nice rooms.

    Different areas of wife moving around hotel.

    9.2

  • Ka
      Canada
    May 17, 2014

    Friendly stuffs

    8.8

  • Alva
      United States of America
    April 29, 2014

    Cleanliness and quiet!

    9.6

  • Cherene
      United States of America
    April 22, 2014

    Loved the room size and the modern decor

    The location of the front desk. And very pricey

    7.5

  • Gary
      United States of America
    April 20, 2014

    The food and staff was great. My suite was 204 and was impressed. The lounge and outdoor area great place for a glass of wine.

    I loved the place, but for a 5 star hotel the pool was not. Needs updated and NO pool towels?

    8.8

  • Elizabeth
      United States of America
    March 22, 2014

    It was really comfortable, I got injured & staff were absolutely superb in helping me waking with a stick, helping me find a cab, just overall lovely Room service gentleman was the best!

    10

  • Wayne
      United States of America
    March 22, 2014

    Every thing was good thank you will come again

    8.8

  • Catriona
      United Kingdom
    March 10, 2014

    lovely staff, love the outside bar, new since I was last there, a great addition. Rooms renovated too and are much better.

    Quite expensive, could do with a few more sun loungers.

    7.1

  • Gordon
      Canada
    March 8, 2014

    Loved the renovations. As always the staff made my visit comfortable and enjoyable. It was good to see old faces among the staff. Breakfast on the terrace cannot be topped and the new dinner menu was well done.

    10

  • Catherine
      United Kingdom
    February 13, 2014

    The breakfast buffet is outstanding, with quite a few Jamaican dishes. The bar is cool and stylish, and all of the staff were friendly, helpful and polite. The rooms are beautiful and the showers are huge. We stayed here at the beginning and end of our trip to Jamaica and would definitely stay there again.

    10

  • Amanda
      Turks & Caicos Islands
    January 19, 2014

    The restaurant for dinner was outstanding , the piano bar and all the staff are amazing, there is a glass for every type of drink.. Outstanding service

    The complimentary breakfast was limited, the omelettes were tasteless , maybe they should change their egg supplier . We had suite 107 which is more suited to people over 5"8, not impressed with the swing doors to the bathroom appears an after thought, could not see through the spy hole on the door as too short and the sink far too high

    10

  • Marcia
      United Arab Emirates
    January 12, 2014

    From arrival the welcome was professional, warm, honest and I felt like I was coming home - although this was my first time staying at Terra Nova. The food and service was excellent and I travel a great deal. The room service excellent. I felt proud and only wish I had my parents with me to share my experience.

    The pool area could have been swept down and the pool would have benefitted from an overall. There was no access to a spa preferably a steam room, sauna and jacuzzi. Otherwise, my only regret was that my visit was short based on minimum vacation time and I was only able to stay three nights....

    10

  • Janice
      United States of America
    January 6, 2014

    It was a fine blend of Jamaican hospitality and old world plantation luxury. All of the staff were helpful, cheerful, and genuine. The rooms were spectacular. Now we are spoiled for any other hotel!

    10

  • Audrey
      United States of America
    December 30, 2013

    Everything.

    Nothing

    10

  • Roger
      Puerto Rico
    December 17, 2013

    Your refurbished rooms. Your new lounge and bar. Your fantastic buffet breakfasts

    Your rooms do not have any drawers for storing clothing. The location of your toilet paper dispenser.

    10

  • Anonymous
      United States of America
    December 12, 2013

    Complimentary breakfast was outstanding. For that matter, all of the food was outstanding.

    Not enough drawers, but not a deal breaker.

    9.6

  • John
      United Kingdom
    November 20, 2013

    The Bedroom Suites. Jamaican Breakfast. All of the Staff. The Owner. Sunday Brunch. The Swimming Pool.

    The Pool Shower. Lack of Health Spa. Some of the Cocktails were a little weak.

    8.8

  • Anonymous
      United Kingdom
    November 18, 2013

    The overall standard of the hotel was extremely good and the staff were great

    The pool was a little dissapointing considering the standard of the hotel

    9.6

  • Christopher
      Switzerland
    November 18, 2013

    Friendly and efficient staff. Restaurant was very good for dinner; perhaps less so for breakfast (limited choice). My room and bathroom were recently renovated and comfortable. Gym and reasonable pool. Excellent bar and staff. Close to Devon House and Bob Marley´s House as well as downtown business district and New Kingston.

    For me as business traveller, no problem, but for a holiday couple, not really suitable as located in New Kingston which is certainly not a resort area!

    8.3

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