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Terra Nova All Suite Hotel
17 Waterloo Road, Kingston 10 Kingston – Show map
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33 properties in Kingston
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53 verified reviews
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Terra Nova All Suite Hotel's staff speak: English
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Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Fitness Center, Hot Tub, Casino
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 1 to 6 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Terra Nova All Suite Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 53 reviews
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very good location friendly service delicious food great coffee lovely decor
bathroom equipment seemed shoddy, door to bathroom didn't close, toilet wobbled, shower door didn't close, no hot water for a period
Bedrooms, service, bar area
Breakfast and door generally do not meet the high level of accommodation also the pool was a disappointment!
Good Wi Fi access in most locations; Quality and standard of bedrooms Excellent Shower & Bathroom TV Channels
Location ok, but dependent on taxi rides Renovation work going on meant limited lounge style facilities
Jamaican food and hospitality Clean
No makeup mirrors or good lighting Too much corridor noise from cleaning staff and vacuum,especially early in the morning
The welcome presentation in our room with the fruit tray, made us feel like we picked the right hotel. The ambiance was just lovely. The junior suite was beautiful and very comfortable. The garden shower was a nice touch in the already georgeous bathroom. The complimentary breakfast left nothing to desire, and the attention was just great. I will definitely go back.
I didn't like that when I checked in, even though my room was prepaid, they wanted to charge $350 for incidentals on a 1 night stay.
Great breakfast. Nice rooms.
Different areas of wife moving around hotel.
Cleanliness and quiet!
Loved the room size and the modern decor
The location of the front desk. And very pricey
The food and staff was great. My suite was 204 and was impressed. The lounge and outdoor area great place for a glass of wine.
I loved the place, but for a 5 star hotel the pool was not. Needs updated and NO pool towels?
It was really comfortable, I got injured & staff were absolutely superb in helping me waking with a stick, helping me find a cab, just overall lovely Room service gentleman was the best!
Every thing was good thank you will come again
lovely staff, love the outside bar, new since I was last there, a great addition. Rooms renovated too and are much better.
Quite expensive, could do with a few more sun loungers.
Loved the renovations. As always the staff made my visit comfortable and enjoyable. It was good to see old faces among the staff. Breakfast on the terrace cannot be topped and the new dinner menu was well done.
The breakfast buffet is outstanding, with quite a few Jamaican dishes. The bar is cool and stylish, and all of the staff were friendly, helpful and polite. The rooms are beautiful and the showers are huge. We stayed here at the beginning and end of our trip to Jamaica and would definitely stay there again.
The restaurant for dinner was outstanding , the piano bar and all the staff are amazing, there is a glass for every type of drink.. Outstanding service
The complimentary breakfast was limited, the omelettes were tasteless , maybe they should change their egg supplier . We had suite 107 which is more suited to people over 5"8, not impressed with the swing doors to the bathroom appears an after thought, could not see through the spy hole on the door as too short and the sink far too high
From arrival the welcome was professional, warm, honest and I felt like I was coming home - although this was my first time staying at Terra Nova. The food and service was excellent and I travel a great deal. The room service excellent. I felt proud and only wish I had my parents with me to share my experience.
The pool area could have been swept down and the pool would have benefitted from an overall. There was no access to a spa preferably a steam room, sauna and jacuzzi. Otherwise, my only regret was that my visit was short based on minimum vacation time and I was only able to stay three nights....
It was a fine blend of Jamaican hospitality and old world plantation luxury. All of the staff were helpful, cheerful, and genuine. The rooms were spectacular. Now we are spoiled for any other hotel!
Your refurbished rooms. Your new lounge and bar. Your fantastic buffet breakfasts
Your rooms do not have any drawers for storing clothing. The location of your toilet paper dispenser.
Complimentary breakfast was outstanding. For that matter, all of the food was outstanding.
Not enough drawers, but not a deal breaker.
The Bedroom Suites. Jamaican Breakfast. All of the Staff. The Owner. Sunday Brunch. The Swimming Pool.
The Pool Shower. Lack of Health Spa. Some of the Cocktails were a little weak.
The overall standard of the hotel was extremely good and the staff were great
The pool was a little dissapointing considering the standard of the hotel
Friendly and efficient staff. Restaurant was very good for dinner; perhaps less so for breakfast (limited choice). My room and bathroom were recently renovated and comfortable. Gym and reasonable pool. Excellent bar and staff. Close to Devon House and Bob Marley´s House as well as downtown business district and New Kingston.
For me as business traveller, no problem, but for a holiday couple, not really suitable as located in New Kingston which is certainly not a resort area!
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