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17 Waterloo Road, Kingston 10 Kingston, Jamaica – Show map
Excellent location – rated 9/10! (score from 60 reviews)
Rated by guests after their stay at Terra Nova All Suite Hotel.
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60 verified reviews
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Terra Nova All Suite Hotel's staff speaks: English
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Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Fitness Center, Spa, Hot Tub, Casino
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 1 to 6 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 60 reviews
Value for money
Show reviews from:
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Almost everything. My wife is hard to please and she was so happy ,especially with the breakfast,the service that goes along with that. We can only comment on the morning service bcuz we left fr most of the day. Service was excellent the moment we got there. I was a bit surprised at the high level of service. All the workers no matter what they were doing were ready to exchange pleasantries with someone they never spoke to b4. Overall excellent 3 plus days . For me this hotel was cleaner than a 3 year old hotel I stayed at 2 years ago in Montego Bay. The star rating on the Terra Nova should b higher . It's just a shame the hotel isn't next to the sea. I'm certain to return here.
Some out buildings could b upgraded .
The staff were extremely hospitable and consistently available to help and answer questions. Their affable spirit and relational approach made the experience quite personable. Bravo, Terra Nova. Brian
The loud club music and the atmosphere that goes with clublife. This took away from the feel of exclusivity and privacy. I was ok with it but I heard several patrons commenting on this issue.
Hotel was excellent and staff was extremely friendly and professional. Great restaurant and very lively bar lounge.
Had a very relaxing stay. Terrace for breakfast was lovely although a little hot at lunch time. The formal restaurant was beautiful and the meal there great.
It was unfortunate that the day we were mostly staying at the hotel relaxing we could use the pool as there was a business function on there.
This is a beautiful hotel, rooms cozy, comfortable, clean and modern. As we arrived staff were so friendly and helpful, staff escorted us to our room to show us all the features and things we needed to know, I can't recommend this hotel enough!!! Oh and breakfast was fantastic real Jamaican food. It was so good I stayed an extra night!
very good location friendly service delicious food great coffee lovely decor
bathroom equipment seemed shoddy, door to bathroom didn't close, toilet wobbled, shower door didn't close, no hot water for a period
Bedrooms, service, bar area
Breakfast and door generally do not meet the high level of accommodation also the pool was a disappointment!
I like the rooms they weren't very nice very up-to-date very comfortable not get to try to restaurant the casino was nice and breakfast was lovely
The receptionist at the front desk is very nasty and rude in a intelligent way and I felt unwanted because I was dressed down and look like a regular native they treated me like I was not a guess at the hotel I have to prove by using card
The room was beautiful , I just enjoyed staying in at times as room & bathroom excellent , just like on the internet. Staff wonderful & friendly . Breakfast chef , very polite , always making pancakes & waffles for my son.
Refurbishment was going on at the beginning of my stay, which was completed, by the time of departure. They were working all through the night to get it completed quickly, it was a bit off putting. Would of been nice to have a discount , & apology for inconvenience .
Good Wi Fi access in most locations; Quality and standard of bedrooms Excellent Shower & Bathroom TV Channels
Location ok, but dependent on taxi rides Renovation work going on meant limited lounge style facilities
Jamaican food and hospitality Clean
No makeup mirrors or good lighting Too much corridor noise from cleaning staff and vacuum,especially early in the morning
The welcome presentation in our room with the fruit tray, made us feel like we picked the right hotel. The ambiance was just lovely. The junior suite was beautiful and very comfortable. The garden shower was a nice touch in the already georgeous bathroom. The complimentary breakfast left nothing to desire, and the attention was just great. I will definitely go back.
I didn't like that when I checked in, even though my room was prepaid, they wanted to charge $350 for incidentals on a 1 night stay.
Great breakfast. Nice rooms.
Different areas of wife moving around hotel.
Cleanliness and quiet!
Loved the room size and the modern decor
The location of the front desk. And very pricey
The food and staff was great. My suite was 204 and was impressed. The lounge and outdoor area great place for a glass of wine.
I loved the place, but for a 5 star hotel the pool was not. Needs updated and NO pool towels?
It was really comfortable, I got injured & staff were absolutely superb in helping me waking with a stick, helping me find a cab, just overall lovely Room service gentleman was the best!
Every thing was good thank you will come again
lovely staff, love the outside bar, new since I was last there, a great addition. Rooms renovated too and are much better.
Quite expensive, could do with a few more sun loungers.
Loved the renovations. As always the staff made my visit comfortable and enjoyable. It was good to see old faces among the staff. Breakfast on the terrace cannot be topped and the new dinner menu was well done.
The breakfast buffet is outstanding, with quite a few Jamaican dishes. The bar is cool and stylish, and all of the staff were friendly, helpful and polite. The rooms are beautiful and the showers are huge. We stayed here at the beginning and end of our trip to Jamaica and would definitely stay there again.
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