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17 Waterloo Road, Kingston 10 Kingston, Jamaica – Show map
Excellent location – rated 9/10! (score from 72 reviews)
Rated by guests after their stay at Terra Nova All Suite Hotel.
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72 verified reviews
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Terra Nova All Suite Hotel's staff speaks: English
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Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Fitness Center, Spa, Hot Tub, Casino
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 265 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 72 reviews
Value for money
Show reviews from:
Spanish Court Hotel is in New Kingston, a quarter mile from Port Royal historic district. It features a spa, fitness center and a roof terrace with an infinity pool and great views.
Score from 349 reviews Wonderful
This Kingston, Jamaica hotel features an on-site restaurant, outdoor pool and 24-hour fitness center.
Score from 78 reviews Very good
Featuring a swimming pool, gym, tennis and racquetball courts and free Wi-Fi, The Liguanea Club is in New Kingston, a 15-minute drive from central Kingston and 1.5 miles from the Bob Marley Museum.
Score from 186 reviews Good
This hotel is in central Kingston, less than a 5 minute drive from the Bob Marley Museum. It offers an on-site restaurant, an outdoor pool, and an on-site fitness center.
Score from 207 reviews Good
Room and staff
The staff. I have stayed in various hotels and the staff here are the best. Dwayne the bartender is great.
I hated the receiptionist's attitude during check in. I was made to wait till the very last minute to check in even though I came at about 1 pm . I was told that my room would be ready in half an hour so I went to have some lunch at the restaurant and when I came back to the reception after an hour the room was not there yet. Then I had to wait again and again ...
There is no hotel in Kingston I have not stayed at , well may be a couple of them left . I would say that this is the best hotel in Kingston I have stayed so far , I liked the room , the bed, M. Brown amenities , the dry clean service was good and efficient, very good breakfast with lots of local flavors , but an average American would probably find nothing to eat , I think there should be more " westernized options. Very fine dining ( white gloves service) The area is also very good and I was able to walk around in the morning to exercise since the gym was too tiny and always fool.
1. A bit expensive when compared to other facilities. 2. On arrival we were not given a complementary meal/sandwich (i wish)
1. Beautiful green surroundings - grounds, architecture and monument. 2. Extremely clean rooms and bathrooms 3. Great food 4. Great staff, Friendly and professional (eg. Nicolas the waiter & other members of the silent army who run this facility) 5. Comfortable bed 6.Nick knacks that i forgot to take on the trip. 7.The chef who would leave us some of his special cookies every day.
The Staff in the Terrace Restaurant could be more Friendly & Attentive
The Suites, Breakfast, Sunday Brunch, Bar and whole atmosphere. Special thanks to the Manager - Sophie
There is no bar or restaurant by the pool.
The room and restaurant are excellent. The rooms are fully renovated and very comfortable, and the staff is kind and helpful.
I loved everything about the old world type hotel with fresh and new decor. I will recommend this hotel to everyone that visit Kingston, Jamaica.
Nothing really- cannot fault the hotel
The room and staff service is first class
Excellent customer care which made you feel very special. The hotel suite was absolutely a must experience! Beautifully and modern interior decor with wonderful furnishings. Wow is the factor.
The environment of the lobby and reception area was very relaxing with a luxury old plantation style decor. The rooms were more modern but very comfortable. The restaurant was very nice and staff duly attentive. Entertainment was a singer on our last night stay and a pianist in the lobby on other nights. Overall we were very impressed.
there is nothing wrong with this hotel
The pool and gym weren't much
I was made to feel very welcome really lovely hotel I will Defo be going back
The price was kind of high but worth it and no Jacuzzi
The breakfast was great and the room was so comfortable
Dinner was great, but need to be all inclusive.
The friendly staff, the newly renovated and clean rooms and the wonderful food.
The international electric outlets had a problem but the technician was able to resolve it.
The staff was friendly and professional. The room was clean and had a safe for valuables. The breakfast was excellent!! The decor was great! The entertainment (Piano) was great!
Some out buildings could b upgraded .
Almost everything. My wife is hard to please and she was so happy ,especially with the breakfast,the service that goes along with that. We can only comment on the morning service bcuz we left fr most of the day. Service was excellent the moment we got there. I was a bit surprised at the high level of service. All the workers no matter what they were doing were ready to exchange pleasantries with someone they never spoke to b4. Overall excellent 3 plus days . For me this hotel was cleaner than a 3 year old hotel I stayed at 2 years ago in Montego Bay. The star rating on the Terra Nova should b higher . It's just a shame the hotel isn't next to the sea. I'm certain to return here.
The loud club music and the atmosphere that goes with clublife. This took away from the feel of exclusivity and privacy. I was ok with it but I heard several patrons commenting on this issue.
The staff were extremely hospitable and consistently available to help and answer questions. Their affable spirit and relational approach made the experience quite personable. Bravo, Terra Nova. Brian
Hotel was excellent and staff was extremely friendly and professional. Great restaurant and very lively bar lounge.
It was unfortunate that the day we were mostly staying at the hotel relaxing we could use the pool as there was a business function on there.
Had a very relaxing stay. Terrace for breakfast was lovely although a little hot at lunch time. The formal restaurant was beautiful and the meal there great.
This is a beautiful hotel, rooms cozy, comfortable, clean and modern. As we arrived staff were so friendly and helpful, staff escorted us to our room to show us all the features and things we needed to know, I can't recommend this hotel enough!!! Oh and breakfast was fantastic real Jamaican food. It was so good I stayed an extra night!
bathroom equipment seemed shoddy, door to bathroom didn't close, toilet wobbled, shower door didn't close, no hot water for a period
very good location friendly service delicious food great coffee lovely decor
Breakfast and door generally do not meet the high level of accommodation also the pool was a disappointment!
Bedrooms, service, bar area
The receptionist at the front desk is very nasty and rude in a intelligent way and I felt unwanted because I was dressed down and look like a regular native they treated me like I was not a guess at the hotel I have to prove by using card
I like the rooms they weren't very nice very up-to-date very comfortable not get to try to restaurant the casino was nice and breakfast was lovely
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