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Newest reviews for Courtleigh Hotel & Suites

  • Anonymous
      Canada
    August 9, 2014

    The location was great and staff excellent

    The plumbing in the bathroom was not good. Water settles in the shower.

    10

  • Winston
      Trinidad and Tobago
    August 8, 2014

    excellent customer service willingness to give late check out provision of cot bed and microwave cleanliness

    relatively small size of room

    9.2

  • Dean
      New Zealand
    June 22, 2014

    excellent staff, very comfortable bed, pool bar, on site security, food, wifi was pretty quick,

    air con in room was a bit noisy, would have liked to have known if I was going to be in the main hotel block or the secondary housing building.

    10

  • Anthony
      Canada
    June 21, 2014

    Room was good. Loved the shower. All staff superb particularly Damian who settled us into our rooms.

    The wait for dinner at the restaurant was horribly long. No apologies were made and it tainted our stay. We would have enjoyed more meals there if the kitchen functioned better for dinner. The food, however, did taste good. Also the waitress did not understand how to split a bill 50/50. Instead of just putting 50% on either tab, she tried to divide up different meals so it would total 50%. Frustrating to say the least.

    7.9

  • Kay
      United States of America
    June 10, 2014

    Close to everything in New Kingston, but with less crowds and more personal than the Pagasus next door. Very comfortable room and good water pressure for showers. Easy walk over to the Pegasus where all the activities were.

    9.2

  • Janet
      United States of America
    June 2, 2014

    The staff was very professional, courteous and friendly.

    The King size bed could have been more comfortable. It was a SPRING bed without a pillow-top (Not comfortable at all). Courtleigh needs to change the matteresses!

    8.3

  • Newton
      United States of America
    May 23, 2014

    Staff was very helpful, courteous, and made the experience at the Courtleigh enjoyable. Also the food was delicious.

    The thermostat in the room was difficult to control. It would either be cold or lukewarm air. Digital thermostats may correct this issue.

    7.9

  • Anonymous
      United Kingdom
    April 30, 2014

    Only 30 minutes from airport

    It is well over priced. I stay in many hotels around the world and have stayed in better hotels for much less.

    7.1

  • Dainion
      United States of America
    April 30, 2014

    The Staff, room, the atmospher

    the doors and sliders when close..they were making noices from the wind..

    9.2

  • Yasmin
      United Kingdom
    April 19, 2014

    Very impressed with everything that was on offer. The staff were very professional and helpful.

    10

  • Anonymous
      Canada
    April 14, 2014

    Staff, cleanliness, kitchen staff lovely and efficient.

    Noisy room, whistling wind draught through leaking window seals. Narrow compound and outdoors, no gardens. Poolside poorly accessible. Balustrade on balconies looks shaky and not reassuring.

    6.7

  • Janet
      United Kingdom
    April 9, 2014

    The staff were very accommodating and friendly, especially in the restaurant. The price of the meals are good value for money. The Hotel is central & easily accessible to Bars & restaurants.

    10

  • Anonymous
      United States of America
    April 3, 2014

    Room A/C did not work very well--just barely kept the room comfortable.

    8.8

  • Jenice
      United States of America
    April 3, 2014

    the room was excellent

    internet was slow

    10

  • Shonola
      United Kingdom
    April 1, 2014

    Staff were friendly. The food was excellent, the wifi signal was strong. The bed was comfortable

    The running machine in the gym was out of order. The plumber fixed our blocked toilet but left it dirty.

    9.6

  • Anonymous
      United Kingdom
    March 26, 2014

    Cold water in the shower. Not good.

    6.7

  • Mark
      United Kingdom
    March 18, 2014

    I visit the courtleigh maybe twice yearly it would be great to have a loyalty card for frequent visitors

    7.5

  • Curtis
      Trinidad and Tobago
    March 18, 2014

    I liked the view while walking through the compound, and the location of the hotel. Restaurant staff was really helpful for dinner

    Breakfast run out an had to wait and left because I had a meeting to attend and could not wait any longer. Air condition unit was making noise when cooling down and woke me up in the night. Entrance door was hard to close needs adjusting.

    7.1

  • Margaret
      United States of America
    March 7, 2014

    everything ! We received a free upgrade to a suite ,It was fantastic.

    nothing

    10

  • Stacy-ann
      United Kingdom
    December 13, 2013

    The area and the cleanliness of the building, the food the porters their manners and approach was great

    7.9

  • Michael
      United States of America
    December 2, 2013

    Rooms were nice and clean. Facilities were also very nice.

    The AC had only one setting, which was extremely cold. Woke up most nights and had to shut off due to the AC having no adjustment. At least it was stuck in the cold zone.

    9.2

  • Rodney
      Canada
    November 16, 2013

    The front desk staff were friends and helpful. The room was clean and comfortable.

    Room service menu was limited. Pillows were not great.

    7.1

  • Radha
      Trinidad and Tobago
    November 4, 2013

    The food, location & staff.

    10

  • Kenny
      Trinidad and Tobago
    November 4, 2013

    Customer focus staff, always willing to assist in whatever way they can with a smile. I love the food, it is so different and enjoyable to the traditional hotel food.

    9.6

  • Evan
      United Kingdom
    September 9, 2013

    Nice comfy suite Sleeps 4 due fold out bed In living room Kitchen iron and satelite Made the stay nice Bar , swimming pool and evening bbq were highlights

    Didnt like breakfast spread Sausage bacon and boiled eggs? Not fried ? No beans ? Not happy But fresh fruit , helpful staff Continental fare Jamaican food at extra price

    9.2

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