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33 Gloucester Avenue, Jamaica Montego Bay, Jamaica – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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65 properties in Montego Bay
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30 verified reviews
The staff speaks English
Altamont West Hotel's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year)
Food & Drink
Room Service, 24-Hour Front Desk, Laundry, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cards accepted at this property
Hover over the cards for more info.
Based on 30 reviews
Value for money
Show reviews from:
March 31, 2015
The 'Hip Strip' was misnamed just a poor area with souvenir shops. Montego bay very run down, on reading the hype it did not live up expectations. If I was to go again it would be a resort area
View from the hotel, Dr Cave Beach
March 20, 2015
We have no complaints.
The hotel was kept very clean daily. The staff were very helpful and friendly. The authentic Jamaican breakfast was amazing and definitely something to look forward to when starting each day of our vacation. The convenience of the free public beach being right across the street was wonderful and quiet during the weekdays. The hotel is minutes away in walking distance to the craft market, aqua sol park, Doctors Cave Beach, souvenir shops, KFC, and so much more. The hotel has some beautiful artwork. The hotel was definitely a place that u can relax and feel at home. We will be back and we will also tell others of this hidden gem!!!!
March 17, 2015
The room did not have a window, which I would have liked to be made aware of in advance. Wait staff at breakfast is friendly, but utterly inefficient and slow in responding to even simplest requests (sugar, more coffee, water).
Room was well furnished with a very comfortable bed. The hotel overall is kept neat and clean.
February 4, 2015
Location, Location, Location.
February 3, 2015
The noise coming from the street from nearby entertainment spots, vehicle noise, and from pedestrians too. The security guard need to be more aware of guests trying to enter the property at night, and to prevent persons from parking in front of the gate preventing guests from entering with their cars.
The cleanliness of the facility, the authentic Jamaican breakfast that's available, the willingness of the staff to accommodate, the unique beauty of the hotel and compound, and it is reasonably priced. Perfect place to stay for a long weekend!
January 21, 2015
I felt disrespected by one of the staff in the restaurant. He felt the need to address as if I was the "help" and was there to serve him. He was aggressive and rude. He had forgotten that I was a Paying Guest and therefore such have been treated with some respect and thoughtfulness. I told the front desk person about my experience and at no point during my stay did I receive an apology for the staff's behaviour and attitude towards me nor did the manager of the hotel contact me to ask about the incident. The incident in the hotel has left me feeling disappointed with hotel and thus I will not stay there on my next visit to that city.
one of the front desk staff was really helpful and thoughtful as well as one of the maintenance staff. I would have loved to have mentioned them by name, however I can't remember their names. The location of hotel was very good and is convenient to get around.
January 15, 2015
Noise from the street. Make sure you ask for a room that is in the back and not too close to the street.
Small initimate feel. Wonderful staff. Great food. On the "hip strip", easy walk to great restaurants, beaches and night life.
January 7, 2015
Rooms located at the front of the hotel should be avoided if you want peace and quiet. When I checked it, I was initially in a room at the front which was exposed to all the noise from a street party! This issue however was quickly resolved when I was able to change my room the next day. this was managed great by "Sheryl". The room came with Breakfast. The options included good Jamaican favourites such as Ackee and Saltfish but it would have been better if more options were avaliable as the menu was limited to only 3 choices. The hotel did not have much information on excursion tours. Being located on the busy strip, the hotel could benefit from this.
The location and staff! This hotel more than delivered when it came to staff. Everyone was pleasant, professional and was keen to make my experience a good one. This really made me feel comfortable to ask questions and was given tips on where to go throughout my 4 day stay. "Sheldon" was absolutely fantastic! The hotel is located on the busy strip so was within walking distance to most places (Doctors cave beach, Margaritaville etc). I also had an amazing experience at the "Body Bliss" spa which sits on the hotel grounds. I highly recommend a massage there! The rooms had good amenities, large comfortable bed, CD/MP3 player, iron, flat screen TV. Shower rooms were very clean also. Overall good hotel and I would definitely go back!
November 12, 2014
I always enjoy my stay here, the staff is warm and inviting and greet you with a smile each and every time. The breakfast that comes with your stay, is authentic Jamaican and delicious. It is in close proximity, walking distance, to a lot of the local fare. The view from the balcony is scenic and picturesque. Great value for your money.I already have my next stay booked.
July 23, 2014
Why do you have to charge extra for the safe deposit box that is already in the room?
The staff was very friendly even though upon our arrival they had missed one of our bookings they managed together to fix the issue on same day. The hotel is located onthehip strip hence one can walk to nearby restaurants.
July 22, 2014
The noise! I had an inside room which was not too bad but the noise level in the lobby and the rooms near the front/street would have been unbearable for those guests
Loved the decor. This is a nice boutique hotel with a homey feel Great location near to the beach, town centre, restaurants ec. Staff are very warm and friendly and helpful.
July 19, 2014
The beds were a bit uncomfortable. $50 deposit to use room safe. Cushions on chairs in common area could use an update.
The property was well layed out and had security. The restaurant/bar staff was friendly. Nice small pool in the back.
March 9, 2014
Extremely noisy from next door outdoor concert stage.
February 26, 2014
February 7, 2014
The fact that they had bedbugs I was ate alive after going to my Dr when I arrived back home he informed me that I had been bitten several times by begbugs ...
The friendly staff
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