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Lot A59 Freeport, Montego Bay – Show map
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58 properties in Montego Bay
Including hotels, apartments, villas and more.
11 verified reviews
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Secrets Wild Orchid's staff speak: English
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Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Pool Table, Snorkeling, Sauna, Spa, Massage, Hot Tub, Game Room, Entertainment Staff
Food & Drink
WiFi is available in the hotel rooms and costs USD 15 per 24 hours.
Free! Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Concierge Service, Laundry, Meeting/Banquet Facilities
Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 18 years are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Secrets Wild Orchid accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 11 reviews
Value for money
Show reviews from:
This Montego Bay resort features gourmet dining, a gaming lounge and spacious suites with a soaking tub and private balcony. Sangster International Airport is an 8 minute drive from this resort.
Score from 14 reviews Wonderful
Set on the shore of Bogue Lagoon, Syrynity Palace is surrounded by gardens and features an outdoor pool, terraces and a tennis court. Its spacious air-conditioned rooms have balconies with sea views.
Score from 65 reviews Review score
The all-inclusive Holiday Inn SunSpree Resort Montego Bay features a private beach, 2 outdoor pools, a spa and a casino.
Score from 104 reviews Good
This beachfront resort features an outdoor castle-themed waterpark with 35-foot-high waterslides. It features an on-site spa and 5 restaurants. It is 7.5 miles from the Sangster International Airport....
Score from 76 reviews Good
The staff. This was one of the few greatest traveling experiences I have had with a staff. Everyone was receptive, engaging, and smiling. I almost don't want to write anything else for fear of watering down this point. The food was way beyond my expectations for an all-inclusive. Everything was fresh. No re-purposing anything, like I often see on cruises. The selection was substantial. The amount was significant. We got a great deal through Booking.com. This is one of the "best value" vacations I have ever had. Not because the price was low, but because the quality was an 8.5 or higher across the board.
I hate complaining about it in retrospect because we did not complain at the time, but the room did have a musky scent. If it were worse we would have complained. But in retrospect, if we had mentioned anything it would have been fixed immediately, based on the resort's response to other requests. I also didn't like their pitching of a "loyalty program" at the time of check in. It is like a time share, but not really. Anyway, they made the program clear and understood when we said we weren't interested. Overall, not horrible.
Wonderful place to visit with experiences you'll always cherish
Great food, cleansines and atmosphere
The view! It is incredible and breathtaking from every angle. Preffered club is defianetly a plus with VIP treatment, access to private beaches, best view from any room. Wil Orchid Preffered Club building is right in the area by all of the restaurants, entartaiment fascilities and the best views. You can have ocean view with mounting in the back. In the evening, everything lights up. Service is defianetly excellent, everyone is rreally friendly. Defianetly visit japanese restaurant and make a reservertino with Ruster or Marlin! They will make your night by singing, dancing and jocking around while cooking a delicious dinner. Also visit the chef in SeaSide Grill on Wednesdays for dinner. He has a special menu that day and it is outragesly delicious!!! Not included in the all-inclusive package SeaWind Restaurant is amazing too. The athmosphere is welcoming, server was pleasant and friendly. all of the food was really really good. by the way, main course is in big portions, don't order too many appetizets (1 appetizer for 2 is more then enough). Overall, highly recommentded resort! Clean, new, modern, friendly staff, many pools, 2-3 swim up bars, welcoming atmosphere, delicious food, about 10 restaurants, 10 bars, breathtaking views, romantic, quiet.
The only downside was entertainment. Don't get me wrong, it was great and full of karaokees, sing-alongs, concerts and some shows. But it defianetly more relaxed, quiet and romantic. So if you are looking from more of a party place, it is not. Its defianetly couples and family resort. I wish they had just a bit better nightlife but it was still good. This is a really minor part about housekeeping. I stayed there for 7 days and once ina while they would forget to replenish some of the bathroom supplies. Room service mixed up one order, but it was not major. There is always some room for improvement, but overall it was excellent!!!!
As our stay was very short (2 nights) we're are able to fully relax and enjoy the lovely climate, spending time both around and in the pool and on the beach. The breakfast selection must be commended for the variety and lunch at the burger bar was truly enjoyed.
On entry to our room it smelled musty, as if unused for a while (didn't appear to have been prepped just for us). There were no bathrobes in the room, on arrival, so we had to call reception to have some delivered. Those that were delivered were tattered and visibly worn. The finish in bathroom around glass doors was substandard. Also internal moulding in shower was a bit mouldy. The shower colour scheme (dark brown) and poor lighting gave sense of doubt over cleanliness. The dinner options were varied, but my experience at the Blue Mountain restaurant left a bad taste in my mouth, due to the lack of choice and the quality and seasoning of the dish when it finally arrived.
The room and the view of the ocean were beautiful. Renae, the check-in attendant was very nice a gave us a great room. The pool was not crowded and we had no trouble finding lounges to relax away the day. Overall, the food was excellent, particularly the French restaurant. Orville was our server for three nights. He is outstanding at his job, in addition to being very congenial with a great sense of humor. The Italian restaurant was average. Breakfasts were outstanding and the jerk chicken cart on the beach at noon everyday was terrific. Also, Trevor at the coffee bar made a mean cappuccino and was very charming and accommodating. The spa had tremendous amenities. The staff was very friendly and attentive. Finally, the overall setting on the beach, with stunning ocean views was really like a postcard.
We did the vacation club presentation-what the heck, we received a $100 spa credit. Colette, who we dealt with was terrific, but her supervisor was pushy and obnoxious. Hey Secrets, you should give Colette his job. While we probably wouldn't have purchased a membership, the pushy supervisor sealed the deal-to walk away from it.
The look and feel of the resort.
Them charging for the use of wifi.
I liked the the moderne look of the resort estate and the suite I stayed in. The bathroom and bed was a five star for me. I like the anemenities with the room. The easy to use safe, Cable channels, refridgerator and steamer iron.
Some of the staff like the person who handled the coupons and locations of facility. It was a lot to digest after being on a plane for 6hours. She also told me that I would get a free message with a $100 coupon but neglected to tell me that it was a seminar for me to purchase a plan. I hated that it wated my time on my vacation. If she would have told me upfront I would have told her don't bother with the appointment. She was not friendly the next day she must have found out I did not stay for the complete seminar or whatever one can call it. I was not note rested in the hot tub I had personnel reserves about it possibly not being clean. I did not like when I placed an order for room service that when I did not get my whole order it took all of 1hour and 35 mins to bring the completion of my order which was dinner rolls. The menu was okay is not the greatest. I was hoping it would have been ill more then what was there. It seemed that you could not get that extra unless the preferred grill area was open. Not a lot of appetizers like shrimp, nacho and cheese dip items. And I didn't like being confined to ordering only certain items during certain times.
There was a problem with my room the night before which I brought to the attention of the manager. Her quick grasp of the situation, her professional manner and the way in which she dealt with the matter meant I was able to leave the resort with a good impression. Well done SECRETS (Wild Orchid)
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