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16 Chelsea Avenue, Kingston, Jamaica – Show map
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208 verified reviews
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The Knutsford Court Hotel's staff speaks: English
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Outdoor Pool, Grounds
Food & Drink
Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 2 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 207 reviews
Value for money
Show reviews from:
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Offering a restaurant, Tropical Court Inn is located in Kingston. Free WiFi access is available. Each room here will provide you with a cable TV and air conditioning. Kingston Airport is 8 km away.
Score from 11 reviews Review score
This Kingston, Jamaica hotel features an on-site restaurant, outdoor pool and 24-hour fitness center.
Score from 77 reviews Very good
The hotel staff are all very friendly and helpful. They will attend to all your requests and soon as possible and make sure you have a comfortable stay at their facility. The restaurant Melting Pot is very good as well. The waitresses are very nice and friendly. Not to mention good food. Also, there are a few good restaurants and sports bar and jerk chicken huts near by.
The area outside the hotel is not near any major streets. So they normally don't recommend you to travel alone after 10pm.
location to UWI Mona and business atmosphere i
Asked for 6 AM wake-up call on day of departure to airport did not receive it. Luckily awoke on own.
The friendliness of the staff.
I was regularly disturbed at nights by other occupants and felt disappointed that the staff didn't feel that they could politely ask the other occupants to be mindful of other sleeping occupants.
I thoroughly enjoyed the breakfast buffet which ensured I had a good start to each day. Even when an additional option was requested, the restaurant staff made an effort an did accommodate me. Thank you all! The location was also pretty central, and allowed you privacy in the surroundings, but an easy walk or taxi drive to shopping etc.
Only down point was that my room card kept malfunctioning and at least once a day I had to have them reactivity it. I was told that it was sensitive to credit cards??
Comfort and cleanliness of the room.
Morning breakfast needed more variety. An alarm went off in the early morning and lasted an hour before it was turned off.
Hard to remember
they have very old fashioned systems. some of the staff were **&&$$## overpriced hostel!
the AC did not work properly. there is no welcome drink Only one of the staff from the front desk offered assistance. room too small
The place was very clean & comfortable. Staff were friendly & helpful. The location was walkable to the Knutsford Express Bus station, Emancipation Park, Devon House & the Bob Marley Museum.
We were advised not to go anywhere on foot after dark- not even a restaurant 1 block away. Taxi prices are very high. $10 for 1.2 mile trip one way.
The room was just perfect and everything worked. Adequate supply of breakfast and a good variety. Check-in staff was great.
Restaurant staff was not as impressive as the check-in Staff.
A small three story compact hotel with a great courtyard to sit and chill.A lovely pool and gym.Great restaurant and excellent friendly staff.The room was excellant.
The breakfast could offer more choices
Location and layout
Horrible bed bugs (I have well over 300 bites), but only in my room apparently - my colleagues had no problem.
The hotel as a whole is very nice. This is the reason I have stayed here at least 5 times.
Knutsford dining room needs a large sign stating the required dining attire for this hotel. Patrons on vacation will not typically wear clothing with sleeves and collars. The front desk needs enough staff on call for phone calls and walk in patrons with questions. I had to walk away twice when a call lasted an extended amount of time and the front desk person had no other person to assist patrons waiting on line.
I liked the room and the location.
The toilet didn't work. water pressure very low.
The staff was great.
Staff was friendly the food in the restaurant is very good overall great hotel.
WiFi could be a little more stronger
Nice and clean with hot water good food and comfortable beds
I didn't like the price. Was a little bit on the expensive side but the generosity and comfort made it worth while.
I always liked staying at the knursford court as staff are great, Central location and clean
... But we had to change rooms three times!!!! Two due to not being able to run a bath because management have removed plugs due to flooding issues. Surely using baths with an overflow would resolve these issues. Very young children do not shower easily!!!
Location in the middle of uptown although specific location is off the main thoroughfare
The indirect and impersonal attitude from employees in general ..kind of like they were doing a favor and didn't need to do anything extra or above to be courteous..
The facilities were clean, quiet and relaxing, the staff is friendly and the continental breakfast was fantastic. There is adequate staff to cater to your every need. There was no WiFi issues. I would definitely go back there.
I do have to mention three employees specifically that made my stay perfect. Shanique each time I saw her she had a smile and asked if everything was ok and I she could do anything for me. Maria, while I was in the bar the day before I had a drink and she was in the bar area but did not serve me, the next day I went to have a drink she remember not only the drink but how I liked it prepared. Donnette was the initial person in the bar and she had such a pleasant personality.
I have a friend that has a handicap and I never really paid attention to it there is no elevator and while it is expensive to install the hotel would then be able to accommodate a person with my friends handicap. four flights of stairs was a challenge.
The staff was friendly and helpful. Very clean environment.
Climbing the stairs with a bad knee was awful
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