Al Fanar Palace Hotel and Suites  

Friendly staff. Room service menu served in the conservatory

Distance from city centre. Very noisy road outside. No air conditioning. Tatty public spaces. Poor general facilities.

Al Fanar has a frindly & helpful staff. It has a good location; near to most attractive shopping centers & resturants.

The furniture is somehow old. The breakfast buffet hadn't a variety of foods & beverages, it was less than standard, we have been at Al Fanar for 2 nights, we had only one breakfast, and the other in a resturant outside the hotel (despite we have paid for the breakfast earlier - before check-in).

Staff were very helpful

Not recommended for holiday.

Rooms, food variety, pool, location, view from rooms.

The family suite was extremely spacious and comfortable. The black out blinds, air conditioning, sound proof walls and large beds ensured we had a good nights sleep. It was a good place to recover after a long flight.

It was hard to find from the airport when arrived at night and were driving across Amman in the dark in a hire car. When we arrived a welcome drink would have been lovely - even water in our room, but this was not offered. We really missed a kettle and tea and coffee in the room which forced us to spend more on room service. The staff were professional but not very warm - this was our first impression of Jordan and we were told it was going to be really hospitable - everywhere else was.

Its location

Services and cleanliness

not bad stay, but am not coming again

staff

The staff were helpful.

The room I had reserved was not available (the "Fanar Suite"). There may not be adequate communication between this hotel and booking.com. There was a very loud wedding going on the evening we arrived. In fact, we had trouble getting through the crowd in the lobby. I don't know if these events are common in this hotel.

The free morning breakfast was nice.

The internet there was really slow, it couldn't even stream video or audio. Also, for some reason the internet had a filter that didn't even let me access basic image hosting services. Additionally, they had the total time of internet usage capped that was pretty annoying.

i will never go back to Al Fanar Hotel again. it was a very bad experience.

the service and rooms are not more than the price ... the staff not so good .

The Al Fanar Palace Hotel well and truly exceeded my expectations. For the price, the premises was immaculate and the staff exceptional. I would recommend this hotel to anybody. Very good value.

Rooms have a good size. Nice staff t the reception.

Brekfast room needs renovation. So gloomy !.

Nothing to brag about this hotel, it was ordinary in every sense, one member at the desk was extremely courteous and helping while the other behaved very unprofessional.

1: Poor response from the desk at night on 03/22/12. The room was hot and a request for turning the cooling system was ignored, the response was that at the time the system was set to provide heat only, a request to provide a fan was ignored also, the mechanic on duty was not cooperative. 2: It was very disgusting to observe how the tables were being cleaned in the dining area at the dinner time (03/21/12). The waiters removed the dishes and other crockery from the tables after the guests finished eating, but the small food pieces were simply removed by swiping the cloth and throwing them on the floor (we saw three different individuals doing that). The floor of the dining area had food pieces all over and it was disgusting to watch people walking on them. On that particular day there was a large group of people in the dining area and the waiters did not take time to clean properly. I must admit the food was good.

كل شيء

لاشيء

没有空调！房间里有硕大的蟑螂

الهدوء والنظافة... حسن تعامل الموظفيين...

يحتاج الى تديث الاثاث قليلاً.. لا توجد مستلزمات لصنع الشاي والقهوة في الغرفة..

Удобное место расположение: вполне чистый и приятный на глаз квартал. Большая бесплатная стоянка. Вежливый и заботливый персонал: в час ночи сорвались и стали готовить для нас ужин. Номера хорошо оборудованы и прибраны. Комфортное лобби.

Завтрак так себе: не было натурального кофе, да и все остальное не очень вкусно и не разнобразно. Ресторан только для завтрака - в нем не хочется провести вечер. Ванная комната нуждается в небольшом ремонте. Полотенца стирают, вероятно, чем-то очень дешевым - они серые. Но чистые на ощупь. :)

المناشف في الحمام لم تكن كافية ولم تكن بالمستوى المقبول

موقعه مناسب عاى شارع رئيسي وقريب من الخدمات

وجود رائحة سيئة بدورة المياه وعدم نظافة الفرش وأثاث قديم جداً

الغرف وسيعه والالوان جميله والمكان قريب نوعاً ما من الاسواق.

خيارات بوفيه الفطور كانت محدوده

الراحه - عدم الازعاج - الفطور متكامل والمطعم ممتاز - الاستقبال جدا ممتاز - الماء مجانا

يجب تحسين النظافه

اعجبتي الموقع فريب من كل الاماكن الحيويه بعيد عن الازعاج النظافه كانت جيده

مواقف والسيارات زحمة جدا ازعاج حفلات الزواج لوقت متاخر الافطار اصناف قليله وغير جيده

موظفي الاستقبال ودودون

لنظافة شعر في الحمام الستائر ممزقة المكيف صوت قوي لدرجة اضضراري لاطفائه للاتمكن من النوم الموكيت قديم ووسخ

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