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Newest reviews for Best Western Grand Hotel Madaba

  • Riccardo
      Italy
    August 19, 2014

    Good quality of the hotel and good food. Wide room and very quiet.

    6.7

  • Ghazi
      Jordan
    August 10, 2014

    not much may be just the hotel low rate

    i did not like the food, the swimming Poole is too deep for children and no life gard available. there is no night club

    5.4

  • Moqbel
      United States of America
    August 3, 2014

    It's nice and clean. The breakfast is good.

    I have to put the password for the wifi each time I want to use the internet in my phone.

    8.8

  • Anonymous
      United States of America
    August 2, 2014

    staff is extremely friendly, very clean hotel, room service is amazing, breakfast was very very good, not very far from amman which is good too

    little pricey, at night some staff member smoke at the reception and they dim the lights!! asked for a taxi service from the airport and was told ok but then they did not arrange one! booked two rooms, but in their data base they booked only one for me although they had the info for the other one!!!

    9.6

  • Anonymous
      Australia
    June 22, 2014

    Staff running the front desk - very helpful indeed

    9.2

  • Jimmy
      Dominican Republic
    June 4, 2014

    Madaba Grand Hotel was an excellent choice, everything you need was available and the food was delicious, staff were friendly, shish was super, location was perfect and the rooms were very clean and comfortable.

    Actually, there is nothing not to like. I was really lucky to choose this hotel and I will definitely visit it again. I recommend it to everyone.

    10

  • Sawsan
      Lebanon
    June 3, 2014

    The Hotel was one of the best hotels I have ever stayed in. very friendly staff. comfortable environment. great food. amazing rooms.

    I really can't remember anything that I didn't like.

    10

  • Aurore
      Belgium
    May 27, 2014

    accomodations

    bad wifi

    7.5

  • Mark
      Brazil
    May 19, 2014

    great location and very friendly staff.the room was well cleaned pool view which i recommend, the breakfast had a wide range of varieties &free WiFi

    9.2

  • Terry
      United Kingdom
    May 18, 2014

    Staff, and willingness to help

    Fridge not working

    9.6

  • Anonymous
      Israel
    May 15, 2014

    best hotel. everything was perfect. STAFF WAS AWESOME !!! we arrived to the hotel in the night after along day in the desert, the staff was very kind, give us drinks, help with the bags, open the restaurant and make a very good food, make the reservation quickly, the rooms was very clean, and comfortable. absolutely we will come back.

    that there is no more hotels like this one. :(

    10

  • Anonymous
      Oman
    May 11, 2014

    Clean new hotel with lovely rooms

    Not fully open and unprepared for serving dinner. Lack of attention to detail, i.e. dirty fork from dinner on breakfast table!

    7.5

  • Nicolas
      Jordan
    May 4, 2014

    Good value for money, excellent bed, very clean.

    6.3

  • Rebecca
      United States of America
    May 2, 2014

    They had a wide variety for breakfast. If you have an early tour, they will fix you a to-go breakfast box with sandwich and fruit. The staff was very helpful. The manager, Maher, was very professional in making sure you were very comfortable. They arranged pick-up from the airport. My driver was Fakhrey and he was my driver during my entire stay.

    8.8

  • Jerry
      United Kingdom
    April 29, 2014

    The staff was extremely helpful and welcoming despite us turning up at 1am!

    We had a room on the street which was a bit noisy because of building work in the street. To be fair to the Hotel though it wasn't their fault.

    7.9

  • Jean-claire
      United Kingdom
    April 29, 2014

    Warm welcome from staff on arrival. Choice at breakfast.

    I booked a "superior king room"what I got was a large room with 3 beds and no balcony! Quite what they thought a single occupant would do with three beds is beyond me! Although the hotel was spotless and the breakfast varied, it all felt too clincal and there was no atmosphere. Also my booking was supposed to be prepaid but for the second consecutive time via booking.com, it wasn't. Very frustrating. Not sure if this is a hotel issue or a booking.com issue but frankly it amounts to little more.than false advertising; even more aggravating when the exchange rates change so it costs more!!! Oh and my airport shuttle was booked for the wrong time; it was only a little thing but along with the items above made me wish I'd stayed at the Mariam next door.

    5.8

  • Sandra
      United Kingdom
    April 29, 2014

    This was the best hotel we stayed at in Jordan. Although it is a chain, which I usually avoid, it had much more personality than most. Friendly staff, great pool, good breakfast and very handy location for the sights of Madaba. Well recommended and very good value.

    Nothing

    10

  • Andreas
      Denmark
    April 27, 2014

    Good breakfast, ok pool, Nice place

    10-15 min walk to city center

    8.3

  • Sophie
      Luxembourg
    April 25, 2014

    Value for Money is excellent compared to other hotels of Madaba. A luxury hotel for the price of a normal one. Breakfast buffet is excellent.

    8.3

  • George
      United States of America
    April 23, 2014

    It was a great stay, perfect location! the food was very nice, the staff was very friendly aswell !! going back there definitely.

    10

  • Detlev
      Netherlands
    April 23, 2014

    Good location in Madaba, 10min walking distance to center. Friendly Service.

    7.5

  • Subhrajit
      Oman
    April 23, 2014

    The room and facilities were excelent. We realy enjoyed staying there. The staffs were very helpful.

    Nothing as such, only wifi signal strength was not cinsistant. The children were disappointed to know that the swimining pool is closed, only opens from 1st of May

    9.2

  • Anonymous
      Jordan
    April 22, 2014

    Facilities are good

    Very poorly trained staff, questionable cleanliness. Unchanged sheets, dusty surfaces and floors, blocked plug-holes.

    5

  • Eli
      Israel
    April 22, 2014

    best hotel, best staff, best food, it's a perfect hotel. we arrived to the hotel in 22:00 after every long way in the desert, the staff welcome us with drinks, and was very professional and kind. the hotel is very clean, the restaurant cheep and have a very good food.... absolutely recommend on this hotel.

    nothing bad....

    10

  • Lise
      Belgium
    April 20, 2014

    Very friendly staff. Clean room

    Pool closed until 1 may

    7.5

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