Dead Sea Spa Hotel  

Facilities for children very good Nice restaurant and good food

Pools need to be cleaned earlier in the morning,children wake early.

The private beach for Dead Sea floating!

Quite expensive - but this shows in the quality, however there was a lack of choice on the evening food options.

Great location,pools fantastic,staff friendly and helpfull,great buffet breakfast.

Nothing.

Good service and very kind staff.

Loved the food. The buffet was good value for money. All arrangements we had made were provided.

All in all

The food

recreation for children, layout of resort although lots of steps.

twin beds only, extra charges for anything. front desk staff not helpful.

Waiters/ waitresses in the restaurant were friendly

The staff didn't tell me about the free wifi in the bar and instead tried to make me buy 10 hours even though I was staying 1 night. The beach is more like a building site Saw a huge cockroach near the restaurant Very little fresh fruit with breakfast (all canned)

* The seaview was great *Breakfast only the eggs not more * the party band and songs is grear

* The room was full of insects *the room services is very poor I asked for a clean glasses and it took them about one hour to bring it and we asked for exra bed it took them from 1 pm till 10 pm to bring it and wasnt clean , and we asked for ice it took them 23 min to bring it and the bar is 1 min far of the room * the beach can be better but it all stones and there was iron ( four buildings ) through on the beach *expensive price for the service they provide ** i can say that the service in the hotel is very poor and only they need some effort to make the hotel one of the best !

We booked a triple room and a double room for two nights. The hotel offers spacious rooms, and break fast buffet within the hotel price. Pools was good for children and they enjoyed well. The location of the hotel is great due to its private seafront access to the dead sea;only few hotels are having this facility in Amman. Hotel staff is ok, Break fast and dinnery buffet was excellent with variety of dishes to satisfy . Needless to say we enjoyed dead sea experience due to its genuine specialty

I doubt this hotel have triple rooms without a fold out camp bed. For the triple room that we booked,the hotel offered a double room with a fold out bed, that was of poor quality with springs almost pressing towards body. The air condition was not functioning appropriately, though we complained to room service, no response had initiated from them. Communication between the front office and housekeeping and other inter departmental seems poor. The hotel is very badly maintainled.The wall painting near to lift on first floor is below the level of an understated hotels .maintaine on the area towards beach area is extremely poor. To make situation further worst, the construction is going on in that area, which may be completed within few months. We stopped our vehicle on the way back from Petra on the shores of dead sea before reaching this hotel.That shore was more beautiful than the hotel beach.In the night no entertainment activities seen. It appears that hotel is more targeting for medical tourism The website says we can get dead sea view from the balcony. We cannot see it from the room; one has to go to balcony to get a partial view of dead sea; the view from balcony was largely obstructed by other hotel buildings/fascilities. Iinternet fascilities provided by the hotel is very costly

Location - but go to any of the other hotels for a better experience!

Terrible standard of rooms, food and service. There is a newer section but we ended up in the (very) old section of the hotel, it was poorly maintained with poor facilities and when we asked to upgrade we were met with a blank no - no offer to fix anything wrong. We had asked for a non smoking room but were given a smoking room _ changed twice - each time was a smoking room again - gave up asking after 3rd room switch!

-The manager response to our issues -The room cleaning staff -The restaurant waiter/waitress -The big wide beach that was very close too -The food

-The front desk staff -The standard rooms (were too old) -The rocks on the beach (very difficult to walk in) -The limited choice of restaurant -The prices of snacks and foods (can find everything in town so cheap) -The loud music at night (too closed to rooms)

Location, room appearance, cleanlisness, various pool/relaxation options.

The food, especially breakfast, was pathetic - old bread, crossaints, etc. No chef available to make eggs or an omelette and after a heated argument the poor waiter jumped in behind the hot plate to assist. The hashbrowns should rather be called "thrashbrowns" - neither one of us could swallow it down. Sausages tasted as if it cae straight from a can. Appauling. Many tv channels were not available even though they're listed. The front desk staff is unprofessional to say the least - buddy-buddy like.

Hotel is vontastik

Host-ability , cute stuff , economic 5 star hotel .. wish you more success

I don't like how some people swimming with there clothes ,, it's not healthy even . i wish to suggest you to control the pools more . otherwise ,, it was so nice day .

Access to the Dead Sea

Poor service and hotel badly maintained. Menus limited and not even all of that was available. Poor staff training for lifeguards. NO SPA!

Good location Good food Good entertainment Staff were prompt to attend to our problems.

The rooms we were given had not been cleaned well. When we complained to the management we were moved and were statisfied with their action.

location

service

Setting suitable for family

I was surprised to find alot of singles ( 20-25 yr old) in the spa on a friday which made it extremely uncomfortable to me and family .. I hope to keep it a family oriented spa expecially on the weekends

The hotel location, breakfast and the view from my room were excellent

They took about half an hour for check in. The bed and pillows were hard and not comfortable.

hotel its near dead sea

they did not give me the room which i ordered

Great dead sea view

Extra bed only with blanket

Facilities were lovely. Staff seemed eager to please. Access to Dead Sea and mud baths were well organized, with sand freshly spread over rocky areas. Very peaceful and beautiful. A perfect place to recover after a busy adventure tour of Jordan. We loved the reproductions of Madaba mosaics found around the facility, especially the restored lion in the scene at Bethany by the Jordan!

Spa facilities seemed quiet. I might have used a leisure spa for a massage or reflexology if it had been available.

It was a good hotel to stay in

The location of the hotel is PERFECT it has it's own beach. The staff is very friendly and helpful.

The hotel really needs refurbishment.