InterContinental Jordan    

Отличный традиционный 5 звездочный отель! предложили за небольшую доплату клубный уровень, отличный сервис, стаф очень велком и хелпфул, помогли арендовать авто за 15 мин и ехать ни куда не пришлось. приятные комнаты, приятный дизайн отеля, нереально вкусный турецкий кофе.... с удовольствием остановлюсь в следующий раз

недостаток один- слишком уж все хорошо)))

сервис.

удаленность от достопримечательностей.

staff are kind and try to be helpful.

Smell in A wing shortage of staff. distribution of facilities(you have to pass through the main loby to reach the swiming pool and fitness center) internet connection and speed poor

Comfortable and centrally located. Hospitable and friendly staff eager to help.

No free internet. It costs 17 JD for just 24 hours of internet connection. I was staying at MovenPick in Petra, Kempinski in Aqaba as well on the same trip and in both hotels the internet access was free

The location is ideal for my trip purposes, and my last stay with them made me come back again

My 3rd visit to the Hotel was very bad, I did not got the upgrade as per there loyalty program, the bathroom was dirty and even in the 2nd day, they did not clean it!! my wife and daughter stayed with me for 1 night only, and they did not like it at all.

Stuff attiude

Charging money without using what they ask for me they cancelled.

You know what to expect with InterContinental. The staff is great, very friendly, helpful.

I don't like spending at least 17JD for internet service. I feel that it's an upscale hotel and with the prices you pay, internet should be included in your room rate.

Location Hospitality Facilities

Nothing

Good location

1-They don't have free wifi everything chargable. 2-Rudd staff.

i just loved it

Location is convenient and the room was very comfortable

The hotel is clean and new Convenient location to Al Rainbow street. Close driving distance to the Citadel and Roman Amphitheater.

I walked into the hotel in t-shirt and shorts as I drove up from the Dead Sea. The staff simply ignored me. Nobody bothered to help me with my luggage from the car.

The location is really good. Big spacious room. Comfortable bed. The room had both a shower and a bath tub.

Staff not very helpful. Not very professional. The room was not refreshed in the afternoon/ early evening. Internet 17 JD per day!!! During the stay, there was some "smoke" alert, which caused the hotel to open all the windows in the rooms without prior notice and without actually leaving a note to the guests. We got back to the room at 2 am to find the windows wide open, so we mistakenly thought it was a burglar port of entry. We spent the next 15 minutes checking if all our stuff are there and nothing stolen. The Guest relations did apologize, however, it was only because we inquired about it and the next day. Later they sent an apology letter to the guests on the same floor.

The location was the best in Amman. And the stuff was very friendly.

I didn't like that they dressed the door man in the Arabic traditional clothes.

It's good hotel

Nothing

Everything is old there and bad oudor

high quality

The staff in the restaurant for breakfast were very helpful, friendly and attentive and the breakfast choice was huge. These were the only positive aspects of the stay.

The fact that when I arrived at 4 am, I waited for ages behind a large group who had a problem with their booking. There were three staff behind the desk but no one bothered to help me and chose to stay away when clearly I was travelling with children who needed to sleep!! When I did get attended to I was clearly an inconvenience...not 4/5* service!! When I left, I requested a taxi at the reception desk and they told me to go outside and get one. I was expected to take my own (heavy) bags. This was the only hotel I stayed in in Jordan where I was expected to do this. I stayed in 3* where the service was much much better!! Very average hotel. A big disappointment considering it was suposed to be a big treat.

services

swimming pool location, lack of balconies in the rooms

I like the friendly approach and patience of the front office staff. Then the very tidy and clean room and the terrace restaurant. We had our Indian food; but the quality and the service there was not matching the standard of the Intercon; but the breakfast section was well organised with efficient staffs and the food is also very good.

There is nothing to comment on this subject.

The breakfast food was not good, also there was no open buffet for lunch or dinner!!!Can you immagine this in a 5 stars hotel??? The restaurants are very expensive in comparison to other 5stars hotels possibly 40% extra, two restaurants only in a 5 stars hotel??? The receiption people are nice but ther are shortage of staff (only two staff in service during the season summer vacation!!!), it took 20 minutes to bring my bags to my room after I call 3 times! I booked a window landscape room and paid for it but I was given regular room!!!

The upgrade I got! The bed and the bathroom design!

Nice people and facility.

Very irritated to be told to leave the outdoor pool at 6pm. This is way too early to close the pool to guests. The hotel closes the pool for "weddings" but what about the dozens of paying guests that expect to use it. The indoor pool I was shuffled to was very small and "stuffy" Prices were often excessive. 17 Dinar ($30) for breakfast? Common.... Don't gouge, it ruins the experience.

good atmosfphere and freindly

parking should be free for residenents

Great stay