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Kempinski Hotel Amman
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When would you like to stay at the Kempinski Hotel Amman?
Top
Based on
50
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United States of America
November 23, 2009
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I was really pleased by the very good service, including the excellent concierge. |
8 |
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Anonymous
Group
United Kingdom
November 23, 2009
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I found all the staff to be extremely helpful, polite. |
9.5 |
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Sulaiman
Mature couple
riyadh,
Saudi Arabia
November 16, 2009
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the location, the cleanliness |
4 |
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Anonymous
Young couple
United Arab Emirates
November 8, 2009
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The Service was very good and professional. Attention to detail was excellent and nothing was ever an issue. Highly recommend |
10 |
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Jamal
Solo traveller
Las Vegas,
United States of America
October 26, 2009
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I like the stuff welcoming and friendly. I also like their quick service response and making sure if everything is okay. The restaurant (during breakfast) was not up to standard, table was not ready to sit on (no silverware, plate, cup and napkin) , some food were cold(pancake, french toast, sausage and beef beacon). the waiter was not accommodating ( did not check on me if I need anything else), I had to look for him to get my coffee. |
8.5 |
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El-mekki
Solo traveller
RABAT,
Morocco
October 19, 2009
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Great Staff but the hotel is NO Kempinski material. Need to change their sheets and towels. Executive floor is everything but. Towels - Bathrobes - Limited (extremely) choice at the executive floor food bar |
6.5 |
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Hachem
Mature couple
Dubai,
United Arab Emirates
October 4, 2009
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It is location close to the city center and shopping Yes the bed sheets were with blood |
5 |
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Stephen
Mature couple
Doha,
Qatar
October 1, 2009
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The general location was good for walking around, and the swimming pool area and room were generally quite nice. The sushi was excellent. Very poor room service menu. No hotel information package in the room. Small tv - most 5 star hotels these days have flat screen. Entrance to the hotel feels cramped and untidy. The Strikers Entertainment Centre was dirty and badly maintained. Le Cafe and Kempsi Restaurants both have trhe same (uninspiring) menu. Staff were unsure of what was taking palce when (sushi night, for example). |
5.5 |
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Cassandre
Young couple
DUBAI,
United Arab Emirates
September 28, 2009
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location was nice They kept trying to sell us expensive private tours to petra and the dead sea. We found our own packages for 1/3 the price. |
5 |
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Georgette
Solo traveller
Dubai,
United Arab Emirates
September 24, 2009
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Hotel Staff was very hospitable, service was great and nothing was too much trouble. They were very prompt at my requests. |
8.5 |
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Sultan
With friends
Riyadh,
Saudi Arabia
August 24, 2009
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The hotel was over all fairly good The hotel room was small, and I would like to stress the cleanest of the rooms and toilet where the appliance in the path room, such as soap, shampoo and lotion, where some where missing and the available ones were not packaged properly and not clean. |
5.5 |
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Fahad
Family with young children
Dammam,
Saudi Arabia
August 21, 2009
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The Room was small.Old Tv style.broken furniture.the AC was poor.and the bathroom was old and Dirty |
4 |
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Asem
Mature couple
Dubai,
United Arab Emirates
August 17, 2009
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the location of the hotel the room service was really bad. the sheets had some blood stains when i arrived and the pillows were extremly not comfortable. for a five star hotel they should have other types of pillows. The room service said to me they are all out and we can not get you another type |
5 |
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Mamoon
Mature couple
READING,
United Kingdom
August 14, 2009
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Clean hotel with very helpful polite staff |
9 |
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Barbara
Mature couple
Belfast,
United Kingdom
August 6, 2009
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Excellent location, close to shops / cafes. Room very comfortable and good view. Staff mostly extremely helpful. Food in restaurants was just average and overpriced. Only limited tourist information available. |
9 |
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Bassel
With friends
doha,
Qatar
July 28, 2009
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i liked the high comfort of the beds & cushions. Sleeping on their beds is very delightful & relaxing |
10 |
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Rani
Young couple
Jeddah,
Saudi Arabia
July 26, 2009
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I like the friendliness of the staff, they were very professional. The executive lounge was good. I thought the room was too small for an executive floor & I would have expected to see a flat screen tv. |
8 |
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Anonymous
Solo traveller
Saudi Arabia
July 20, 2009
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Atmosphere overall is the big plus for the hotel. The main lobby is elegantly setup. Panoramic elevators are a positive contributor to the experience. The pool side terrace is nicely laid out. Service, service, service ; very lousy. orders in the lobby take forever, news paper never delivered to the room although confirmed by front desk, housekeeping is hopeless. bathroom basic necesseties have to be requested. I cut my stay at this hotel short and moved to a much better value hotel. |
4.5 |
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Akram
Mature couple
ABU DHABI,
United Arab Emirates
July 17, 2009
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Very friendly, professional, highly trained staff. Very comfortable hotel for business travelers, very conveniently located close to many restaurants, I do very much recommend this hotel and I will definitely stay in it again in my next trip . It is very much appreciated if internet service can be made free, many International Hotels offer this service. |
9 |
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Ellen
Family with older children
Scharendijke,
Netherlands
July 13, 2009
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Good hotel, friendly staff, great bathroom in the room |
8.5 |
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Abdulla
Solo traveller
Bussaiteen,
Bahrain
July 6, 2009
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Very good location and hotel staff were very friendly and polite. The internet should be free in this hotel standard. |
8.5 |
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Mervat
Young couple
Nazareth,
Israel
June 25, 2009
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To check my mail on the TV ,that was very original. |
9 |
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Rodrigo
With friends
Palma,
Spain
June 23, 2009
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The hotel was pleasant, but the staff was quite ineffective, even if pleasant... You could ask anything to the staff, and they would provide you with whatever they wished... (not necessarily what you were asking for, though...) |
6.5 |
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Dina
Family with young children
beirut,
Lebanon
June 11, 2009
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Staff and decore |
9 |
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George
Mature couple
Jerusalem,
Israel
May 13, 2009
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Very close to City Center, easy to locate.. the breakfast is one of the best I hqad ever. Compared to other 5 star hotels in Amman, the price was high and not competetive at all.. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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