Kempinski Hotel Aqaba  

I found that the Kempinski Hotel Aqaba is a very pleasant hotel to stay in, in Aqaba, Jordan, where the hotel location, service, facilities, cleanliness and hotel staff are all of premium quality. Moreover, the Hotel rooms are very spacious and very comfortable to stay in, sleep, and move around; all hotel rooms have a decently spacious balcony with a pleasant sea view. What struck me most in the hotel is that all staff members were very helpful, friendly and cooperative, which overall reflect an effective and very pleasant management style excercised by a highly developed and reflective hotel managerial staff. I truely liked the Hotel overall and do strongly recommend it.

One thing that I would like the hotel management to look into very carefully concerns the absence of a non-transparent screen (curtain) across the Bath Tub of the Toilet and Bath Room, where anybody using the bath room is clearly seen by anybody else staying in the room, especially late in the evening and at night where the light in the Toilet and Bath Room has to be kept on while using the bath room. This must be resolved by making a nontransparent curtain available for use next to the Bath Tub. Thank you, again

Best hotel we stayed in Jordan. Excellent facilities, service impeccable with great attention to details. We were really treated as royalty. Superb breakfast, spa, and pools. We did not have dinner there so can't evaluate the restaurants.

The only few remarks we would make are 1. Could plant more trees at the beach 2. Service at the pool area was some times slow 3. Missed wireless internet inside the rooms. 4. We didn't love the scuba diving trip purchased at the hotel (poor service).

Very nice staff. Amazing Rooms, very comfortable and tidy and luxurious, amazing sea view. good food. Very High Class residents.

Comparing To Other Hotels Around It, It's Small Because It Doesn't Have A Resort, But For A Hotel, It's Great. The Beds Were A bit Small, Comfortable though.

No complaints whatsoever. Excellent food, staff personal and friendly but not overly so, property capitalized on natural setting.

Lobby a little sparsely decorated but that is a personal taste.

This hotel was fabulous! They paid attention to every little detail to make sure that we were comfortable. I felt like a queen! The room was beautiful with a balcony overlooking the sea. I loved how the mini-bar was complimentary and there were lots of other items in the room for comfort. Their facilities were wonderful and breakfast was delicious.

Nothing - it was wonderful!

Good views from all rooms. The best beach in town and centrally located. The staff tried their best.

The Service was poor due to the lack of staff. The lack of opaque blinds between room and bathroom.

The hotel is new and nice designed;the location is very good

I choose this hotel for relaxation but it was impossible to have this because every night it was so much noise due to the administrative targets the staff decided to do all the night: so they cut the grass, they polished the marble etc,even I called several times the reception.finally I was recommended to sleep with the door closed -very funny because I choose special this hotel to be near to the sea for the unforgettable sound of the waves. As a conclusion I do not recommend this hotel for the people who want to relax.i am very sorry for the new fashion building but the staff ...... regrettable

Generally attentive service. Aesthetically pleasing. Good rooms. Free minibar refills daily. Great spa.

Didn't really feel it was completely 5 star but maybe my expectations are too high. Pool area gets very crowded quickly & annoyingly people are allowed to save sun beds then not appear for half the day. Too many jet skis & noisy glass bottom boats. Lack of choice for evening dining. No pork available.

This is truely an excellent hotel, the hotel pictures are how this hotel actually looks. From the minute we entered the hotel ( from 48 degrees outside to a cool lobby handed cooling tissues upon entry)i we felt a warm welcome, and it was a nice safe heaven in Aqaba. The pool area was excellent and different in it layout, the pool guard actually twice went into prompt action and saved careless unable swimmers :-) - the beach was very nice as well, well attended by beach staff at all times. ( as the beach had been cleared there were no corals and fish - however nice area anyway). The breakfast buffet is very good - the cook really pleasant - he even went through the trouble to write me an English version of one of his excellent local dishes (from the evening buffet) - and after a few days the staff knew us by name in the restaurant areas. The minibar was filled once a day - as part of the room charge - a nice feature in the heat :-). To conclude - I have traveled the world for 30 years and stayed in many 5 star hotels both for business and pleasure, this hotel is one of my favorites, is was new and fresh with good design, the service was excellent and we never missed anything anywhere, the rooms were perfect and the staff and management everywhere welcoming and ready to fullfill your every wish. There is a Gym, a Spa and several dining options. One of our family member had a very nice 3 day diving certificate experience using the beach Diveshop contact.

I really did enjoy all about the hotel - one small thing, that would not prevent me from going again would be some of the other guests - over the week-end the place was quite full and I do respect different customs in different cultures, however some of the families were very rude to the staff and taking no consideration what so ever to other guests - (Maybe part of high class behavior in certain parts of the world). The hotel did their best to adjust extreme behavior in a very polite manner. In either case an experience of other cultures which I do value and is my purpose of traveling the world. Aqaba city is quite limited, we enjoy shopping as well and I think this will be developed further going forward.

Very modern hotel!

Kempinski Aqaba is probably the best choice of any hotel in the region including taba,eilat and aqaba. As for value for money, there can be no doubt that no hotel in the region can compete with this hotel. You will be welcomed to a very comfortable surroundings, a 36 sqm room that is designed to make you to forget any worries you may have, the view from any room is outstanding. Among the available services, free minibar, fruits in the room, free internet anywhere, superb food, breakfast. Please consider the dinner buffet, x mass and new years eve,forme and my family; this was a lifetime experience. The chef at this hotel is an artist in making the most delicious dishes for all ocasions. I have never experienced such quality,in europe, midleeast, usa , australia or the far east.

The only draw back is; it is always difficult to say good bye to the personel at this hotel who worked so hard to make you live your dreams for a while. From the floor cleaner to the general manager, you are always greeted with a genuine smile.

i was amazed that one of my friend was visiting me in the hotel sitting by the swiming pool so the staff they asked me that no guests are permitted i was angry but they insist for him to leave

Friendly and luxurius atmosfere