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Kempinski Hotel Ishtar Dead Sea
Sweimeh Dead Sea Road, 18186 Sowayma – Show map
Excellent location – rated 9.3/10! (score from 902 reviews)
Rated by guests after their stay at Kempinski Hotel Ishtar Dead Sea.
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6 Reasons to Choose Kempinski Hotel Ishtar Dead Sea
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11 properties in Sowayma
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902 verified reviews
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Kempinski Hotel Ishtar Dead Sea's staff speak: Filipino, Thai, Russian, Romanian, English, Arabic
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Outdoor Pool, Grounds, Terrace, Sun Deck
Tennis Court, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Private Beach Area, Game Room, Kids' Club
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
Filipino, Thai, Russian, Romanian, English, Arabic
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Kempinski Hotel Ishtar Dead Sea accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please check your visa requirements before you travel.
Please note that food and alcoholic beverages are not allowed to be brought into the hotel for hygiene and quality control issues.
Based on 902 reviews
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Getting a club cart from the lobby to the bar each day!! Views are amazing, really friendly helpful staff
we stayed in the Kempinski Hotel last year but found our stay waay better this year compared to last year for the following reason: - Staff attitude has positively changed especially the safeguards by pool sides helping us find a spot and a shade in a positive manner and overall staff welcoming attitude. thumbs up for the positive improvement! - swimming pools are very nice. - big spacious room and bath.
- Breakfast. - Lockers and day use area( no staff memebers are assigned solely for this area of the hotel which I find dangerous in the showers and lockers areas especially for ladies)
Breakfast and variety of food
Good location, excellent facilities Staff friendly and helpful
Not handicap accessible (though they said they are working on it)
swimming pools too far from my room and alot of stairs to go down ...
The only facility is swimming there is no any other facility, it was boring at night
Facilities Spa Cleanliness
Food very bad .. Staf very bad
Swimming till night 11
Customer service Generosity Food at the poolside restaurant was great. Breakfast quality and location were great.
Not much night activities Kids pool too.small therfore too crowded and too far from rooms not too convenient for parents. We didnt end up using it ourselves Water slides and water activites should be added at least for children.
Cleanliness Excellent service Excellent breakfast Many swimming pools
I was unhappy waiting for my rooms to be ready when Check in. almost 2 hours.
in room lighting system
The pools were so cool and awesome.
It was awesome hotel as staff , facilities & cleanliness ,extremely worth it to stay for one more time
The food & bavareg were expensive
More promotion for locals ,special packages .
Some more work to be done at the sea salt water it's Un safe very easy to slip it can cause incident/accedinet it's an area need to be looked at.
- The dead sea scene - the spacious room. We booked a standard room, but upon arrival upgraded to Ishtar suite with beautiful sea view and huge bathroom. - Very friendly stuff. - the pool. The infinity pool is beautiful. We watched sunrise and sunset in the pool, really beautiful memories. We would like to return to Jordan and stay in this hotel.
- Food selection is poor given it's Kempinski. Maybe because the difficulty to source for diverse food in Jordan. - Restaurants are over priced for the quality provided. Given the price, one would imagine something to match at least Michelin one star. The dessert at the Italian restaurant we tried was apparently a signature desert at Kempinski, but the taste is just a mango mousse, so simple, just like something I bought from supermarket, very disappointing. The in-room service provides a better taste than the restaurants. - Last, we haven't received the post cards we've posted from there, or still waiting after a month....
The breakfast wasn't that good for 5 star hotel
Everything was great.Breakfast was wonderful,all staff very helpful,pools amazing,dining in the evening incredible...Service was top!
You can not order food in the main lobby.
The bathroom was really clean and nice. The breakfast was somewhat nice and bearable to consume.
I went with two friends and I reserved one room for me and my two kids. I was told that there would be two twin beds in the room. The beds were too narrow that it barely fit my two kids! The cost of ordering an extra bed is ridiculosly expensive and the bed was very uncomfortable. The Air conditioner system was too noisy, I couldn't sleep at all. The room isn't noise blocked; I was able to hear children running around all morning! The pools are nice but too warm for such a hot weather. There are no activities to enjoy other than swimming. There is no night life at the hotel. The food at the two available restaurants is mediocre to bad. The golf car service is a nice bonus if it's actually allowed to leave the hotel. When we asked for it to drop us off at another hotel for us to have lunch, they told us that they're not allowed to leave the hotel premises; nearby hotels have the same service with the benefit of dropping us off outside anywhere we want. One last thing, my child almost drowned and all the lifeguard did was throw a floating object into the pool and stand there watching.
Expenses of meals
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