Le Royal Amman  

Cleaning was poor

Helpful staff good location,

Breakfast wasn't bad, but wasn't great either and cost was too high

Very comfortable and cozy hotel, relaxing atmosphere, very welcoming personnel at the hotel's restaurant, very convenient to hold business meetings

Good location & representative building.

Very bad service. Asking five times for a coffe during breakfast or asking everyday for toilet paper replacement. Service is like in one star hotel, in all services: Room service, waiters, spa, etc, etc.

Service provided by the staff

Men's Salon is not as good as it should be

The best place with quality excellent and personal touch service was the buddah bar. The chef, the waiter, the barman, the dj were all such attentive personnel. simply the best!. The spa was a nice treat, as well the tycoon disco down stairs. the room service and house keeping were attentive, polite and had great responce time, atittude and service in regards to handling guests request.The valet service was prompt and proffessional

The front desks service was the worst ever! upon check in, my partner had to wait 45 minutes without any communication of proceedings, after which when we upgraded from deluxe room to suite, we were hussled daily on phone to pay up for extending our stay. The staff were rude, lacked, communcation skills and were very unkind. With the exception of the Sales Manager who happened to be the only voice of reason.

The only thing I found good is the sigh of the room. My room view was the whole of the city.

The problem with this hotel is their services. Whatever I ask for, it takes me to wait too long. Also, I didn't see the smile ever on the staff faces.

Luxury

Noises, bad staff, I didn't sleep a second, they charged me extra services, too expensive, I dont recommend

It was excellent Hotel. I personally enjoyed the city view, the luxery and excellent service and comparing to the price the value was great

Good location. Architecturally nice. Offered good conference facilities. Comfortable lobby. Food was ok. Roooms were a comfortable size and had a view of the city.

The reception was not helpful. The bar on the ground floor was expensive. Only cnn as a news channel in english in the room. Bathroom was not thoroughly cleaned daily. Wifi should be freely available allover a 5star hotel. Somebody disposed of a tissue paper near the lifts on the 17th floor and this remained there for 4 days and is probably still there

Secure and easy to access

Hotel Services very poor and must change to meet the 5 star hotel standard Room upgrade must be worthy with all benefits Staff must be trained on customer service/room service...etc Poor understanding to guest's requirements Poor English / I have been escorted by lady to tell me " the Lobby serve Junck food"?! Hotel bills must be checked prior to charge the guests on bills that doesn't belong to his/her room Check room requirements every day - it has been checked only once during my stay Return calls from hotel staff after complaining Bad Internet connection

The hotel is in an excellent central location, well built, comfortable, and very clean. Very highly recommended!

Locatin and view of my room very good