Palace Hotel  

The downtown position of the hotel

Old and not so clean matresses pellows and sheets

The staff(Hamad, Osama,Saad and others) are very courteous,friendly and accommodating.We're lucky as well to know an experienced, professional tour driver, Hani, whose world-class customer service made our brief tour in Jordan more sufficient in such a short time.Location wise, it's excellent. Mia- Dubai, uae

The restrooms need cleaning...

the room was central and close to the shops. it's also worth visiting rainbow st which is a 20 minute walk away with decent cafes. helpful staff. they organised a taxi to the airport at 03.00am for 20 dinars

the shower was unreliable

Had a lift service from ground to reception, staff were very helpful facilities wernt great but its what you get fir the money you pay. Stayed there for for 9 nights and paid 72Jordanian Dinar around £72. Rebooked for another 2 nights fir my business partner and me and paid 34JD 2 separate rooms. Will be going back but not with family.

The location is great in Amman, close to the Roman Theatre and to a lot of eateries.

The hotel is not clean. The room door was broken and took a while to close with the key. The window did not close (they used duct tape). The carpet was very dirty. The bathroom was in very poor conditions, shower plate very stained and broken enamel, rusty tubs and shower. Very shabby. We had to move out after the first night.

the hotel is very central and 10 minutes walk to the roman theatre. staff were fine and accommodating the room with a balcony and tv were decent value

the single room without tv and balcony is depressing.

Good locale, the room is comfortable and there is internet for free.

I didn't realise it at the time, but the guy charged my room in Dinars, when I booked it in dollars, got ripped off a few bucks.

Rooms were not noisy despite the fact, that hotel is located in the city centre of Amman. No problems with hot water.

The place is very dirty (lots of dust and soot), shabby, scruffy and rooms are really depressing. Lack of even basic housekeeping or maintenance - broken doors, windows, furniture units, everything was falling apart. The biggest odd was that it was impossible to use balcony. The big desk was placed against the balcony doors to prevent them from opening. The frame was warped and locks did not work. Overall - huge disappointment, it was the worst hotel which I have ever been.

Location, staff, price

It was winter, central heating didn't work, so the room was cold, and there wasn't hot water to take a shower...

Very cold room, the heater produced a lot of sound, but no heat.

Central,Friendly staf,Low price.

Poor and run down, but OK for the money.

The location is really good. You can just walk ten to fifteen minutes to main sights in Amman.

The room is not really comfortable, and there is not 'hot' water.

The location, in Downtown, is extremely handy to central, lively, noisy Amman. It is great value, really cheap with an adequate breakfast and free wi-fi included. The staff are laid back and friendly, especially if you have a positive attitude yourself. The place is threadbare but the facilities are clean.

Everyone smokes, constantly (welcome to Jordan!) in the reception area and even in the breakfast room, so you have to be prepared to be a passive smoker. The place is really run-down and no money has been spent on renovations etc for years. It might come as a shock to visitors from the affluent West to see how ramshackle and decrepit all of Downtown is, this hotel included.

Hotel staffs are friendly and happy to help.

Poor cleanliness of hotel.

The staff were friendly, the wifi was free and available in my room

The rooms were of a poor standard. The bed wasn't made and there was something in it.

Friendly staff.

Had to change room because the air conditioning did not function. In the new room they gave me it was really cold!

helpful staffs

facility is kind of old

Stopped in Palace Hotel from April 14th to April 16th 2012г. The hotel is located within the old city near to the main sights. Around there are a lot of shops and restaurants, the benevolent personnel. But the hotel, in my opinion, needs under repair.

Good location and friendly staff.

Hotel tired and run down. Room basic scruffy and past best.

Le prix

Nous ne sommes pas des maniaques de la propreté mais la salle de bain est si peu engageante que nous n'avons pas eu le courage de nous doucher. Par ailleurs la situation de l'hôtel est telle dans la vielle ville qu'il vaut mieux éviter d'y arriver le soir en voiture quand on ne connaît pas ces lieux où la circulation est difficile. Nous n'avons pas du tout reconnu la description qu'en faisait Booking.com.

localizaÇao central, perto do centro historico, pode ir A PÉ. mtas lojas proximas E restaurantes simples mas bons.

acomodaÇoes mto velhas. banheiro sujo, cortina box de plastico encardida, nojenta,toalhas horriveis,velhas, mal lavadas E pequenas como de rosto.

J'ai tout apprécié et je compte y revenir dès que je pourrai c'est mieux qu'un hotel c'est presque notre maison et le personnel comme notre famille . Un vrai bonheur et suis très triste de les avoir quitté.

لاشيء يذكر

كل شيء لم يعجبني فيه البته حتى الماء منقطع ولا يوجد ماء حار كل مافيه ليس بجيد

Le stanze sono poco pulite, persino le lenzuola erano sporche. Il bagno si allaga oniqualvolta ci si fa la doccia. Non mi sento di raccomandare questo hotel

الموقع الغرفة تطل على شارع

خدمات الانترنت ضعيفة في الغرف الافطار بشكل عام مقبول لكن البيض المسلوق غير جيد ويبدوا أنه ليس طازج الاثاث مهلهل.