Petra Sella Hotel  

Very friendly staff, the hotel "does what it says on the tin" - an excellent value for money 3* hotel, with all the bits you'd expect, including hearty breakfast, strong WiFi, and 10-15 minutes stroll from Petra site entrance.

The best service we have ever experienced in any hotel any where in the world. Made to feel special from start to finish

The staff were very helpful and attentive.

If you are going to Wadi Mousa for Petra and that will be your main activity, you will find that the location is not at walking distance. However, shuttle service is available for pick-up and drop-off to and fro Petra entrance and the hotel, thus, making up for the distance.

Good service very helpful staff went above and beyond regular service- breakfast, ride

I want a bed, a bathroom and breakfast...I Do not need a big room for anything. The price was right, the staff were very helpful and I highly recommend Petra Sella Hotel for people who wish to spend their money on other areas then bed.

Very helpful staff.

The location was a little too far away from the city and Petra main entrance.

The rooms, advertised as being very spacious, are not, and we had to show the hotel's claim for 35 sq meter rooms on booking.com in order to be moved to a slightly larger room. The hotel is undergoing refurbishment and the hammering starts at 7:30 am, with broken glass next to the coffee and tea breakfast table. Breakfast was the worst we've experienced anywhere, barely edible. Advertised "coffee and team making facilities in every room" is actually just that. A kettle (dirty) was provided, and we were expected to bring our own coffee and tea. A group of men sit, seemingly all day, smoking and talking in the lobby.

Very good price, comfortable beds and excellent shower.

You need your own transport to get to the Petra site, or take taxis. Two female members of our group had an 'uncomfortable' experience at the Petra Sella Hamman with a male attendant.

Very little.

The room wasn't ready when we arrived. The lift didn't work. The staff were not very informative. The location was much further away from the entrance to Petra than was stated on the website. The hotel was rated as 3 star but is clearly only 2 star.

Staff were very accommodating.

Food was very basic and definately not 'western'. Rooms were very dated and small. Ok for an overnight or passing through type requirement. Star rating was not 'european' rating... Very poor

Location...cleanliness

Very poor restaurant

Tariq, one of the owners/managers, and all the staff were wonderful the entire stay - taking us out to see Little Petra for the sunset, cooking traditional Jordanian food for dinner, and driving us down and back for the "Petra at Night" visit. The rooms could be nicer/cleaner, and the breakfast buffet isn't amazing, but the people make this a great pick.

Excellent hotel, very courteous & helpful staff...very clean & comfortable rooms, just 3 mins drive from Petra entrance. I was very impressed with my stay in Hotel Petra Sella, infact it was much more than I expected...5 Stars from my side...I've already recommended this hotel to my friends for their stay in Petra & ofcourse about booking.com for their amazing deals!!! :-)

Very nice staff

Maintenance of facility needs to be improved. One room had faucets that did not work and therefore no water in the sink. When we told them, they fixed it. Toilet that ran.