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Swiefeih - Wakalat Street, 00962 Amman – Show map
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178 properties in Amman
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108 verified reviews
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Ya Hala Hotel Suites's staff speaks: English, Arabic
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Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
24-Hour Front Desk
Family Rooms, Air Conditioning
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
One older child or adult is charged JOD 15 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 108 reviews
Value for money
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Staff: Zakaria was very nice. Also, the Manager Mr Mahmod was very helpful.
Don't book the hotel online, they give you much higher prices than the usual. For me I could have stayed at Geneva hotel for the money I rented the one-bed room at Ya Hala.
It's in a good area , every thing is near for shoping . Mall is 1 minute walking . No need to use car to go arround . Restorant , supermarket is beside the door .
Inconvenience abnormally. Of cars and people. Traffic cars throughout the day. I can not sleep at all. Which made me leave the place quickly when i found a place more quietly.
next to mall and walking shops .
the street was crowded . cleanliness was poor.
Felt very secure.
Really, a refigerator is needed & the tv would not work.
the attitudes of staffs are kind and patient.and nearby you can find supermarket and restaurant,it's very convenient.
the toilet is not very good,because it make water.
This was a lovely Jordanian hotel. We did not want a international chain hotel, but rather a local experience. At first we were assigned to sub-par rooms at Ya Hala Suites 1, but then we were quickly moved to Ya Hala Suites 2. The owner drove us to the new site and went out of his way to make sure we were happy with our rooms. The location is great. We liked being able to walk to the Swefieh Mall to get food at Carrefour Market, eat out and shop for supplies. The staff was responsive and friendly. All in all we were very happy staying here.
The first rooms did not live up to the photos. Several little things are broken such as towel racks and a chair.
NOTHING at ALL
ALL Facilities,Cleanliness, no one is cleaning the room its very very bad at all. sink is not working beds are not in good condition, pillow ,
only staff are friendly
i do not like clean facility and the whole situation
Nothing but the staff were kind in a way
Dirty place, all the photos they post in Booking are fake
Staff or reception people were very polite.
Room was no clean and bed sheets/ pillows were very poor and look not clean enough. It was not pleasent expiriance.
Cost, number of rooms and beds, hot water.
TV and fridge did not work.
Location was good
Not clean, toilet was in pathetic condition and my children refused to go. Breakfast offered was poor quality and very late.
This hotel have a good location. Near mall, cafe and restaurant.
The room is not clean and little bit uncomfort. The furniture in the room is not good condition.
There are two sites, a more modern site, which is where you want to stay. The staff were very friendly and helpful.
First night we stayed in the older location hotel, we didn't like so asked to move, which they did without any fuss. Could be better if towels and sheets were already laid out when we arrived. But staff were happy to change and provide new sheets when we asked without fuss.
Be sure to book in the newer one. The first one was not acceptable. It had many many problems, but the owner worked with me to put me in the newer one because of all the problems.
The staff were so helpful! There was no remote for the tv - they brought me one. I am single female and they informed me that they did the rounds every hour and any problem please report to them. In morning although little English very willing to look at my map and help me find my way on onward journey
I didn't realise that it so close to a very busy road. Traffic noise was quite loud. However this was me failing to do proper research.
No sheets, no kitchen, place was dirty, dark, continous running, I wouldn't send my dear dog to live there.
The location was ok next to the mall
-AC doesn't work -Druck people knocking on my door -Freezing room -very dusty -no blankets -only one staff -door doesn't lock
The stuff are very helpful & friendly, specially Zakaria.
The staff are friendly
I was double charged . Booking.com charged me for no-show, and the hotel charged me upon arrival. A mistake yet to be solved. The rooms are very old and ugly. The bed is extremely small The sheets are not so clean. The bathroom is smelly.
It was disaster, I booked 2 nights but and Paid for 2 nights but I left next day. Dirty , smelly , all walls defect by moisture with moisture smell
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