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Most recent booking for this hotel was yesterday at 16:45

Score from 60 reviews Very good 8.5/10

Newest reviews for Ya Hala Hotel Suites

  • Abdul
      Iraq
    August 26, 2014

    Nothing

    2.5

  • Bassam
      Saudi Arabia
    August 20, 2014

    It's in a good area , every thing is near for shoping . Mall is 1 minute walking . No need to use car to go arround . Restorant , supermarket is beside the door .

    Inconvenience abnormally. Of cars and people. Traffic cars throughout the day. I can not sleep at all. Which made me leave the place quickly when i found a place more quietly.

    3.8

  • Talal
      Saudi Arabia
    August 1, 2014

    next to mall and walking shops .

    the street was crowded . cleanliness was poor.

    4.6

  • Wahid
      United States of America
    July 26, 2014

    Staff

    Bathroom

    6.3

  • Ken
      Australia
    June 24, 2014

    Felt very secure.

    Really, a refigerator is needed & the tv would not work.

    7.9

  • Anonymous
      Israel
    June 7, 2014

    the attitudes of staffs are kind and patient.and nearby you can find supermarket and restaurant,it's very convenient.

    the toilet is not very good,because it make water.

    7.1

  • Laila
      United States of America
    May 25, 2014

    This was a lovely Jordanian hotel. We did not want a international chain hotel, but rather a local experience. At first we were assigned to sub-par rooms at Ya Hala Suites 1, but then we were quickly moved to Ya Hala Suites 2. The owner drove us to the new site and went out of his way to make sure we were happy with our rooms. The location is great. We liked being able to walk to the Swefieh Mall to get food at Carrefour Market, eat out and shop for supplies. The staff was responsive and friendly. All in all we were very happy staying here.

    The first rooms did not live up to the photos. Several little things are broken such as towel racks and a chair.

    8.5

  • Herman
      United Arab Emirates
    May 11, 2014

    NOTHING at ALL

    ALL Facilities,Cleanliness, no one is cleaning the room its very very bad at all. sink is not working beds are not in good condition, pillow ,

    2.9

  • Anonymous
      United Kingdom
    April 29, 2014

    only staff are friendly

    i do not like clean facility and the whole situation

    3.3

  • Samir
      Cyprus
    April 29, 2014

    Nothing but the staff were kind in a way

    Dirty place, all the photos they post in Booking are fake

    3.8

  • Anonymous
      Kuwait
    April 21, 2014

    Staff or reception people were very polite.

    Room was no clean and bed sheets/ pillows were very poor and look not clean enough. It was not pleasent expiriance.

    3.8

  • Anonymous
      United Kingdom
    April 14, 2014

    Cost, number of rooms and beds, hot water.

    TV and fridge did not work.

    7.1

  • Anonymous
      Saudi Arabia
    April 10, 2014

    Nothing

    3.8

  • Anonymous
      United Arab Emirates
    April 9, 2014

    Location was good

    Not clean, toilet was in pathetic condition and my children refused to go. Breakfast offered was poor quality and very late.

    4.2

  • Alfian
      Indonesia
    April 3, 2014

    This hotel have a good location. Near mall, cafe and restaurant.

    The room is not clean and little bit uncomfort. The furniture in the room is not good condition.

    5

  • Anonymous
      United Kingdom
    March 15, 2014

    There are two sites, a more modern site, which is where you want to stay. The staff were very friendly and helpful.

    First night we stayed in the older location hotel, we didn't like so asked to move, which they did without any fuss. Could be better if towels and sheets were already laid out when we arrived. But staff were happy to change and provide new sheets when we asked without fuss.

    6.7

  • Jabbar
      Netherlands
    January 21, 2014

    clean

    8.3

  • Randie
      United States of America
    January 16, 2014

    Be sure to book in the newer one. The first one was not acceptable. It had many many problems, but the owner worked with me to put me in the newer one because of all the problems.

    8.8

  • Anne
      United Kingdom
    January 15, 2014

    The staff were so helpful! There was no remote for the tv - they brought me one. I am single female and they informed me that they did the rounds every hour and any problem please report to them. In morning although little English very willing to look at my map and help me find my way on onward journey

    I didn't realise that it so close to a very busy road. Traffic noise was quite loud. However this was me failing to do proper research.

    7.5

  • Thomas
      United States of America
    January 9, 2014

    Nothing,

    No sheets, no kitchen, place was dirty, dark, continous running, I wouldn't send my dear dog to live there.

    2.9

  • Sultan
      United Arab Emirates
    January 4, 2014

    The location was ok next to the mall

    -AC doesn't work -Druck people knocking on my door -Freezing room -very dusty -no blankets -only one staff -door doesn't lock

    5

  • Amjad
      United Arab Emirates
    January 3, 2014

    The stuff are very helpful & friendly, specially Zakaria.

    4.2

  • Nader
      Lebanon
    December 10, 2013

    The staff are friendly

    I was double charged . Booking.com charged me for no-show, and the hotel charged me upon arrival. A mistake yet to be solved. The rooms are very old and ugly. The bed is extremely small The sheets are not so clean. The bathroom is smelly.

    5

  • Bashar
      United Arab Emirates
    November 14, 2013

    It was disaster, I booked 2 nights but and Paid for 2 nights but I left next day. Dirty , smelly , all walls defect by moisture with moisture smell

    2.9

  • Pou
      Macao
    October 10, 2013

    Good location of shopping, budget hotel. The staff were cheerful, friendly and helpful, because our flight at 2AM, they let us check out at 9pm without extra charged and help us find taxi to airport at the midnight, when our room without hot water for shower, the staff upgrade the luxurious room to us, at last they accepted we paid half JOD coins and half US dollar for room price.

    Rooms are not as described in Booking.com, furnishings and equipments were little old. A little far away to the downtown.

    9.2

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