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390-0815 , Matsumoto, Fukashi 1-1-3, Japan – Show map
Excellent location – rated 9.4/10! (score from 271 reviews)
Rated by guests after their stay at Ace Inn Matsumoto.
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72 properties in Matsumoto
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271 verified reviews
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Ace Inn Matsumoto's staff speaks: Japanese
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Massage, Bikes Available (free)
Private parking is available on site (reservation is needed) and charges apply.
Free private parking is available at a location nearby (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Elevator, Heating, Air Conditioning
From 3:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 271 reviews
Value for money
Show reviews from:
Offering rooms with a private bathroom and free Wi-Fi, Hotel New Station is just a 1-minute walk from JR Matsumoto Train Station. It has a massage service and free-use bicycles.
Score from 296 reviews Very good
A 4-minute walk from Matsumoto Station, Richmond Hotel Matsumoto offers comfortable rooms, free Wi-Fi, a 24-hour restaurant and a pub-restaurant.
Score from 118 reviews Excellent
Located in front of JR Matsumoto Shinkansen Train Station, Toko City offers rooms with free wired internet and a private bathroom. It also has a restaurant with a mountain view.
Score from 93 reviews Good
A 2-minute walk from JR Matsumoto Train Station, Hotel Montagne offers furnished rooms with free Wi-Fi access and a private bathroom. A Chinese restaurant and free-use bicycles are available.
Score from 101 reviews Very good
Staff were really helpful, breakfast was great.
I really like the service they had, and also they have breakfast too!
Nothing tout dislike.
Near to matsumoto station,restaurants,and matsumoto castle,about 20 minutes walking
Close to everything, transport, restaurants and the sights.... and breakfast was included
The hotel is strategically located next to Matsumoto Station, and opposite Alpico bus centre. Very convenient for traveller.
Some of the front desk staff need to improve on their English to be able to serve the foreign guests better. Overall their are courteous and helpful.
the hotel locates on a very excellent location about 50 m from JR station and the bus station is just across the street.Matsumoto castle is just 15 minutes walk from the hotel.The staff is very nice.The room is comfortable and clean(not mention about a tiny room that's the signature of japanese style business hotel).The staff allowed us to check-in early. I will come back here with a whole family on april for sure
nothing to complain
Ace Inn Matsumoto had a great location, we saw the building as soon as we walked out of the station. They held our bags for us for free before check in. It is a 15 minute walk to the castle and the whole central area is walkable. The room was very clean and they provided soap and toiletries. The room was small compared to the US, but still plenty of space for 2 people. The free breakfast was good, especially the chocolate rolls.
It is literally less than a 1 minute walk from the station. So pretty amazing location. And it's in walking distance from ads of great restaurants. Robatayaki is the thing to eat here. We didn't know that you got free breakfast included in the price - so were happy with that bonus. They had quite a few baked goods, good coffee, and fruit and yoghurt - as well as the typical Japanese fare.
The bed was terrible. Tiny, and absolutely rock hard. The room was also really small, and a little bit dingy. If like us you are only going for 1 night then it's fine, much more and you'll be struggling.
The hotel is very clean. The room is a bit small, which shouldn't count as a minus since most of the hotels in Japan are like that. Space is limited. In the room they provide robes and slipers. They also provide free breakfast (the only hotel providing free breakfast during our 11 day trip)! We like the location a lot because we could almost see the hotel right after we got out of the Matsumoto JR station. There are resturants and convenient stores closeby too. It was about 15 min walk to the Tenshu castle. There are a few cute little stores on the way. One interesting thing we found out is you need to give your key to the front desk when you leave the hotel, and get it when you are back. It didn't cause much inconvenience at least. The staff are very friendly and can speak a little English. :) The English written in their bathroom for instructions is not very correct but very cute, for example "in case of shower, turn the water this way..." Hope they won't correct it!
Only several hundreds step away from the station. Right in front of an inter-city bus terminal. Compact, comfortable bathroom. Lovely breakfast.
There wasn't any shower cap, but that's all!
Great location next to the station, everything clean and in good order. Breakfast not sophisticated but ok.
Location is amazing - just stes from the train and bus station. Breakfast is good - at least 5 kinds of bread, salad, rice, soup, yoghurt
Just few minute from matsumoto station. And city loop bus
Smoking area at the ground floor. Very bad for people who allergic. Only heater in the room, must to open window to balance the temperature
Very good place to stay, right beside the train station. The breakfast was really good and the staff very friendly.
Very good location, close to JR station and shopping mall.
Not comfortable with small bed for two persons
Nice breakfast Nice staff Clean Calm
Great location which is just beside Train station. It is so conviniece. Originally i stay for only one day, but because of earth quake, i have to chenge my plan so come one day earlier. Friendly staff, conforatable bed, simple & nice because for me, hotel is just for sleep & shower place, fair enough for me. I will come back again & stay here next year.
Location and the smile of the staff.
Excellent location, literally just outside the train station and bus terminal (and therefore a 15 minute walk to the castle). The room was clean and convenient (and just as compact as any other Japanese hotel room). You can close the window blinds so the morning sunshine does not wake you up. Overall, great value for its price and we will definitely return if we ever find ourselves in Matsumoto again.
Didn't really like the breakfast. Can't use the sink in the bathroom while someone is using the shower (same tap).
Great location less than a 1 minute walk from JR Rail station, rooms have fridge, TV, A/C, tea/coffee facilities and Wi-Fi. Breakfast is included. Hotel is also very clean, quiet and close to lots of local restaurants, supermarkets and shops. Good value for money I’d definitely go back.
Breakfast is superb The smoking room is really funny ( I don't smoke) just look at it Great location
Breakfast is nice and provided free shuttle bus to onsen. Nice location and. Worth the value
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