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Oakhostel Zen

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Score from 240 reviews Excellent 8.8/10

Newest reviews for Ace Inn Shinjuku

  • Rachel
    August 27, 2014

    Great access to the Subway line. There is no curfew so it is good when you are travelling.


  • Tom
      United Kingdom
    August 19, 2014

    Nice and helpful staff. Quite a good location.

    I found the capsule beds very uncomfortable and it was annoying that there were no plug sockets inside the capsule.


  • Jacob
      United States of America
    August 16, 2014

    The lounge area on the 9th floor was a great place to meet people. Laundry facilities on site in the basement. Excellent location, within walking distance of Shinjuku and a 5-minute walk to Akebonobashi station. Nice alley with restaurants and a grocer only 5-10 minutes away.

    Showers cost money, but are not very expensive. Dryers are not very good. Lockers were very small. My capsule (really a wooden box, but soft and cozy) was hot and damp, but it was also the middle of the summer. Power outlets are shared and in the corners of the room.


  • Tyler
      United States of America
    August 15, 2014

    Cheap Comfortable for the price Close to Shinjuku

    No power outlet near the bed Can hear people snoring nearby


  • Daniel
      United Kingdom
    August 14, 2014

    Helpful staff. Well laid out dormitory room. Individual capsules felt spacious despite being only 2 cubic metres. Capsules reduced ambient noise making it easy to sleep in a 26 person room.

    Showers were coin operated and in the basement. Not in a particularly interesting neighbourhood.


  • Anonymous
    August 8, 2014

    you think a dorm with 30 people would be stressful but the cabines give you a great sense of pricavy and the air condition actually allows you to sleep. really nice!

    i would have preferred a quite kitchen/ hang out area where you can cook and relax... the place they have is more inviting for bigger groups, socializing, fun


  • Anonymous
    August 6, 2014

    The lockers are far too small for anything other than a tiny bag - I had to sleep with my school-appropriate backpack in my bed.


  • Charles
    July 28, 2014

    Staying in a capsule was an experience in itself. The staff at reception was extremely helpful. The computers free for use in the lobby area came in useful.

    Only two showers for the ladies and every shower cost 100 yen, which is not much, but considering the price of the bed (not cheap) one would expect the showers to be free. Hostel is very far away from Shinjuku and the Metro stop close it is not well connected at all. You end up walking a lot.


  • Neelima
    July 22, 2014

    Although compact but capsules were comfortable.

    No drinking water facility, which should be freely available. Bathrooms should not be coined, shower should not be restricted. So the basics in life is water to drink and take shower to keep yourself hygienic, which was both absent there.


  • Cassie
    July 20, 2014

    This is probably the nicest, cheapest place you'll find this close to the city center. There's a capsule hotel in Kabukicho, but other than the girls' floor, I've heard it's not all that great. Ace Inn is the best, and the lounge on the ninth floor is always good for fun adventures and conversations. Last time it was sharing Finnish liquor with the fun group from New Zealand. This time, it was video game music on the guitar and watching the World Cup. Next time, who knows!


  • Daniel
    July 18, 2014

    Big Common Rom, easy to meet fellow travellers. Cabins are big enough and provided privacy without evoking claustrophobia.

    Big dorms means: there will always and at all times be someone who makes noise. Also, the location is close to a subway, but that subway line hardly goes anywhere useful. U pretty much always have to change stations...


  • Janda
      South Korea
    July 17, 2014

    The hostel was very clean and staff were extremely friendly and helpful. The wi fi was great. The rooms were quiet and noisy visitors were dealt with.

    I thought the location was a bit out of the way in terms of sight seeing.


  • Can
    July 17, 2014

    Stayed here again after a year. Still an awesome place considering the cost, location and that it is a capsule hostel. The capsules are very clean and spacious. The staff there will go out of their way to help you and their english is very good. You won't find a better place so close to Shinjuku if you're travelling solo


  • Annette
      United States of America
    July 14, 2014

    Staff was wonderful, knowledgeable and so helpful. Tea and coffee at the front desk. Laundry facilities were great and cheap. Showers were good even if you had to pay for it. Sleeping very comfortable..WiFi on every floor.

    Common room could be a bit cleaner stained carpets not very welcoming.


  • Jeannie
      United States of America
    July 13, 2014

    The front desk staff were wonderful! They spoke great English and had many recommendations for places to go and sights to see. Sam especially was very kind and helpful.


  • Saumya
    July 9, 2014

    Good location, not very costly, clean. Was given early check-in (at 8 am) even though the scheduled check-in starts at 4pm.

    Single lift, toilets smelled a bit, Paid showers. why? when you have free tea and coffee, why pay for showering?


  • Robert
      United States of America
    July 6, 2014

    The capsule beds were very comfortable. They prevented light from coming in. The location was not that bad. Only a subway stop away from Shinjuku. The common room was a great place to meet fellow travelers. As a solo traveler the common room let me meet people from all over the world. I would highly recommend this great Tokyo hostel. The staff are very helpful in pointing you in the right direction of places to visit.

    100 yen for the shower is a little annoying. Though it is only $1. You do get 10 minutes.


  • Stefan
    June 22, 2014

    - value for money is ok - close to metro station, and ~2km to next JR station

    - no sockets in capsule - not the best location for JR pass owners - you have to pay extra for the shower


  • Kathleen
    June 13, 2014

    The staff was friendly enough and they stored my bags before I checked in.

    Ace Inn is kind of out of the way in Shinjuku, the area didn't seem great, the facilities could have been cleaner.


  • Jamie
      United Kingdom
    June 13, 2014

    Stay here everytime I'm on tokyo, great for meeting other travellers and close to night life area of tokyo. Huge common room, venting machines with beer, great wifi

    Some things to make it even better. - DVD player in common room. Or a wii? - more sockets on floors - better security on entrance, bit too easy just to walk in and wave passed the staff.


  • Marcus
    June 12, 2014

    I took the luxury capsules. The toilets on my floor were clean, the location was great, there was sufficient privacy and plenty of space to handle your items. I would definitely recommend this place to others.

    Nothing much. Except my friends stayed on the open bed floors and there were holes in the floor and walls as well. Their toilet was also rather unclean. If you don't stay in the luxury capsule rooms, you may get into more problems.


  • Jamie
      United Kingdom
    June 10, 2014

    Ive stayed at ace inn everytime I've been to tokyo. For a few other days, I checked into other places around the city and booked straight back out again the next day. The other ones around the city were cheaper but all had some major things that I compared with ace inn. Ace inn has; - one of the best locations in west (bar/club/restaurant/partying) side of tokyo for a cheap hostel. - a huge social room on the 9th floor, there were 15 of us that went out one night, all travellers from here. Great for meeting people. - really helpful (English speaking staff. - great wifi on every floor. - computers (pc's) on ground floor. - free tea/coffee. - a kitchen, keep costs down if you need to do your own cooking.

    - payed showers 100y for 10mins. Really, Thats it. Everything else would just be down petty things. The facilities, common room and location speak for themselves. Do your self a favour, if you want to come to tokyo, meet some people, have fun. Stay here


  • Jasmine
    June 9, 2014

    Cute capsule style bunkbeds

    Bathrooms/toilets had a strange smell only floor- not too bad though


  • Nicholas
      United Kingdom
    June 6, 2014

    For the price, you won't find a better located hostel. Also, it's very easy to meet fellow travellers so the social aspect is great.

    Make no mistake - you're in a small capsule with a thin mattress. Power points are in the corners of the room, (not in your capsule) so if you want to charge your phone/camera/etc then you are forced to leave it unattended. I also had a small misunderstanding upon checkout which resulted in a staff member getting angry and aggressive which was unnecessary and a disappointing end to an otherwise enjoyable stay.


  • Worrasak
    June 3, 2014

    Location, many restuarant around hostel.

    there are small insects in restrooms, looks dirty. Have to pay for shower.


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