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Akasaka Excel Hotel Tokyu
100-0014 Tokyo Prefecture, Chiyoda-ku, Nagatacho 2-14-3 – Show map
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126 verified reviews
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Akasaka Excel Hotel Tokyu's staff speak: Japanese
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs JPY 1500 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Shops (on site), Non-smoking Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 6 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Akasaka Excel Hotel Tokyu accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that parking has a height maximum of 6.9 ft.
An extra bed cannot be provided in the Standard Single Room and the Standard Double Room.
An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.
Based on 126 reviews
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I had allergy because of dust.. Impossible to open window single rear room..
The location is fine.
The room is very(!!!) small and facilities are old, beds are not comforatble, and stuff seemed quite impatient when answering questions.
Room is too small.
Very close to train station and restaurants. Pick up point for the airport bus which was very convenient.
Breakfast was terrible! I booked this hotel as it had breakfast included and expected a buffet breakfast. Instead we got a 'make your own sandwich' breakfast which was sloppy, cold scrambled eggs, processed meat and limp lettuce leaves. Very disappointing.
Location n free wifi
Hotel decor : old style, bathroom too small.
good location opposite train station
Hotel room was small but its normal for Tokyo city living.
Optional pillows (the bean pillows). Cleanliness. Proximity to business locations, restaurants, Metro station, and convenience stores. The room was not penetrated by the smell of cigarette smoke, despite the smell of it in the hall way.
Didn't get a double bed as requested.
This hotel was very easy to find and in a great location (close to subway and restaurants)
The building smelled like cigarette smoke.
Complement room upgrade to junior suite (2 connecting rooms - one living room and one bedroom) after spending 14 nights (in groups & in 3 successive stays).
Front seat staff cold n not helpful. No proper wardrobe in room.
Wonderful access to most of the main areas in TOKYO such as SHIBUYA/SHINJUKU/GINZA by tube. under JPY1,000. to Roppongi by taxi. Giant shop for JAPANESE electric product just in front opens until 22:00. Also, local area AKASAKA has various type restaurant/ pub/ first food for Japanese/ Korean / Chinese/ Spanish and more and more with various price range. you have good massage shop as well. 24 hours convenience store is in ground floor.
clean and comfortable rooms, nicely furnished, helpful staff, excellent location.
No safe box in the room.
When we checked in, there was a very small discrepancy on the fee that the hotel charged. I asked the front desk for clarification because I have never found this kind of experience with booking.com; the front desk told me to ask booking.com directly. In my opinion, it is not my job to clarify the above matter with booking.com; I strongly believe it's the staff's attitude and it's hardly to believe this has happened to a Japanese man with his career in servicing people.
The location is excellent. Metro station and many more restaurants are across from the hotel.
The size of the room is a bit too small for 2. No proper closet space is a major concern for stay over 1 day and particularly for female guests. Wish we were offered an option to a room with proper closet for a mere 1000 Yen more at time of check-in instead of knowing about it at check out. Enquiry was made during booking but none of this optional details was available.
Very professional and friendly. Excellent service and room very clean.
Tried to convince me that I was receiving a non-smoking room when it was obvious a smoking room. Please be honest with customers. After complaining, I received a non-smoking room. Everything went well afterwards.
Location. Bathroom is good. Staff was courteous, helpful
Room TOO SMALL, not even having a wardrobe. Window too small. Claustrophobic feeling
Location with options to go to nearby restaurants
Glass partition (with blinds!) between bathroom and main room. Had to add aluminum foil to cover the problem!
I like only the location.
The room is small. The air con was central air con and when I was there, the hotel turn off the air con. It was very hot inside the room and when someone in the other room smoke, the smell will come into your room via fresh air. It was terrible. The bed is not comfortable. The pillow and the blanket are old and not comfortable at all. I will never go back again.
Location. There is 7-11 shop on the ground floor, which is very good.
We stayed there for 4 nights, we need to change password for wifi usage everyday. For what? It's quite inconvenience.
It was very comfortable to have a Nespresso Machine and Bose Speakers in the room. Especially when you like coffee.
The hotel is on top of a little shopping mall, the lobby wasn't so easy to find
Great location across the street from two major metro lines; We had a small, quiet room on the back of the hotel (we asked for quiet); if you prefer a larger, but less quiet room, ask for one at the front of the hotel. Breakfast was OK if you like Western food - very good if you like Japanese food. English spoken.
Only the breakfast - expensive - but good if you like Japanese food. There's a McDonalds across the street if you prefer that type of food for breakfast.
the location. You cross the road and you are in the heart of Akasaka with lively streets.
the rooms are small.
one staff of this hotel, he stay at concierge desk (young man) he s very rude.
Room was very small.
The location - opposite the metro. Excellent!
A bit too expensive considering the room, facilities.
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