Best Western Shinjuku Astina Hotel Tokyo  

Extremt trevlig och tillmötesgående personal med mycket goda engelskakunskaper!

this hotel is quite conveniently located with the metro station just within 7 minutes walk. The shinjuku station is the gateway to almost all the cities of Japan. No worries if you comes from narita or haneda airport as they are very accessible either by train or the airport bus. If you have heavy luggage, you can just take a cab to the hotel costing 710 yen (US8.50) or otherwise you can walk to the hotel if you know the shortest direction. The standard room is rather small (really small) however the bathroom is very comfortable and clean. More importantly, the room is clean and the bed is comfortable. Price is reasonable considering the extreme high living cost of Tokyo. Breakfast is good. The staffs are very friendly and they can speak english! I will definitely stay in this hotel again if I ever come back to Tokyo.

Everything is fine except that the rooms are very small. Limited sport channels (ESPN or star sports perhaps). At least there is a CNN channel though!

The location was very good, right in the middle of bustling Shinjuku, and very near to the station. Although the room itself was very small (not unusual for Japan) the bathroom was outstanding, stylish and apparently brand new. The breakfast buffet was also excellent, with a wide range of both Japanese and western food.

We had some difficulty finding the hotel on first arriving. The map on the booking confirmation was not terribly clear. Luckily, everyone in Japan is so friendly and helpful that, by asking quite a number of people, we eventually found it. This was our last stop in Japan, hence we were not thrown by this, however, if we had just arrived after a long flight, it might have been more of a problem.

Location, design

Too short lan internet cables, small rooms

It was close to the Shinjuku station in fact less then 10 mins walk. It is clearly signed posted on the street entrance. The room was small but ok for 1 person. The bathroom was a good size. Breakfast had a good mix of western and eastern dishes. There are lots of resturants and small bars and cafes near by.

The WiFi was free but only avaialble in the lobby. The cable internet was free and a good speed.

The hotel has a wonderful location near Shinjuku station ( 10 minutes from Narita xpress, metro and Jr line) in the middle of a lot of restaurant and shopping open till late evening. The single room is not so big compared with hotel in Japan

Travelled with family of four, 2 youth & 2 adults. Room and bathroom are quite spacious for Tokyo area. Good shower pressure. Can tag sleeping bag to sleep on the floor. Convenience with many plug points in the room. Walking distance to a church. Walking distance to train station.

Not all days refill water bottles, tea bags, coffee bags. Ask only refill. Quite old mattress. Bored with same breakfast menu for 8 days. Beans pillow not comfortable.

The room was clean, but very soundproof as I heard quite often my neighboors. The room was clean and provided with toiletries but no mini- bar - except and empty fridge. Windows cannot be open so if you want to take a fresh breath of fresh air in the morning you have to go downstairs. Did not try the breakfast but the restaurant seems nice. The hotel is right on Kabuki-cho which is the red light disctrict so it may not be suitable for everyone but it is not dangerous. The hotel is clean and modern not fantastic but enough to feel comfortable. The hotel is 5-7 mins walk from the Shinjuku station so if your luggage is not too heavy you can walk. The hotel is close to an area full of shops and small restaurants so it's enjoyable to walk around especially on Sunday as some streets are closed to cars and terraces are easy to find.

Would have like to have a mini-bar even though at the entrance of the hotel there is a convenience store 24/7.

The bathroon was excellent.

The rooms were small

The location in Shinjuku is excellent you can walk to the Shinjuku station or get a 5 min cab ride. Tokyo is an incredible city but the areas are quite spread out so you need access to the JR or subway so that you can get around quickly.

like most Tokyo hotels at this price the rooms are pretty small

Convenient location

Promptness of staff

The price with breakfast.

The window can not be opened, we smelled cigarette smell in the hallway.